Description: Our ideal candidate: * Bachelor's degree; * Experience providing end-user support; * Basic knowledge of Microsoft Office Suite; * Basic knowledge of computer networks; * Basic knowledge of ERP Protheus (Preferred); * Basic English proficiency. Your responsibilities will include: * Providing microcomputer support to administrative and factory employees; * Installing software upon departmental request and approval; * Providing support and configuration for computers, printers, data collectors, and peripherals; * Assisting with the creation of network and email accounts; * Providing basic support for the ERP Protheus system. 2511300202181896386