Description
Job Summary:
An IT professional with experience in handling service tickets, resolving issues, and possessing knowledge of hardware, software, and networks.
Key Highlights:
1. Experience in handling and resolving N1 and N2 issues
2. Knowledge of hardware, software, networks, and operating systems
3. Analytical skills and focus on problem resolution
* Bachelor's degree completed in IT, Information Systems, Computer Science, or related fields;
* Experience in handling service tickets and resolving N1 and N2 issues
* Knowledge of hardware, software, networks, and operating systems
* Experience with ERP systems and corporate environments
* Analytical skills and focus on problem resolution
* Knowledge of backup procedures and information security
Employment Type: Full-time CLT
Work Location: On-site