**Job Description and Responsibilities:** **Work Schedule:** Monday to Friday, from 08:00 to 17:00, with a 1-hour break **Level:** Operational **Employment Type:** Permanent — CLT labor code Responsible for supporting the control and collection of outstanding amounts, notifying debtors of arrears, recording negotiation information with debtors, preparing accountability and collection closure reports, as well as performing operational and administrative tasks and assisting in the daily activities of the credit recovery department—through controls, recordkeeping, provision of requested data and information, document verification and validation—in order to expedite and optimize processes related to agreements, renegotiations, and collection of overdue credits, compliance with deadlines, regulations, and policies. **Requirements:** **Education:** Completed bachelor’s degree in Administration, Accounting Sciences, Financial Management, or related fields; ANBIMA certification. **Experience:** Prior experience in financial institutions (bank write-offs and collection operations) is preferred. **Required Technical Knowledge:** Microsoft Office Suite (intermediate / advanced); Basic accounting concepts and cash flow management; Best practices in financial control. **Benefits:** Medical insurance, dental insurance, education allowance, profit-sharing program, private pension plan, life insurance, food allowance, meal voucher, transportation voucher