Description
Job Summary:
We are seeking an organized and communicative Collections Assistant to handle negotiation and customer service.
Key Highlights:
1. Opportunity for professional growth
2. Collaborative work environment
3. Engagement in negotiation and customer service
? **OPEN POSITION \| COLLECTIONS ASSISTANT**
We are looking for a Collections Assistant to join our team! If you are organized, communicative, and enjoy working in negotiation and customer service, this opportunity may be right for you.
? **Main Responsibilities:**
* Contact customers to negotiate outstanding debts;
* Monitor and manage the collections portfolio;
* Update information and records in the system;
* Issue invoices, payment agreements, and collections reports;
* Provide telephone and digital-channel customer support.
? **Requirements:**
* Completed high school education;
* Prior experience in collections or customer service is a plus;
* Strong verbal and written communication skills;
* Organization, responsibility, and results-oriented mindset;
* Basic computer literacy.
? **We Offer:**
* Market-competitive salary;
* Benefits (transportation allowance, meal/food voucher, and others);
* Collaborative work environment;
* Opportunity for professional growth.
? **Work Location:** Rua Figueiredo Pimentel, 140\. Neighborhood: Jorge Teixeira
? **Working Hours:** 11:00 AM to 8:00 PM, with a 1-hour break
Interested candidates must register via the link available on the platform.