MAO - Ramp Assistant

Description

Job Summary: The Ramp Assistant will perform ramp handling operations for aircraft with safety, quality, and punctuality, ensuring process efficiency. Key Highlights: 1. Ramp handling operations with safety and punctuality 2. Assisting in aircraft arrivals and departures 3. Monitoring aircraft and inspecting baggage and cargo Join one of the largest aviation support companies in the country! **dnata Brasil** operates at 30 airports, ensuring all flights receive the best possible service with maximum agility; our teams are recognized for their dedication, professionalism, ethics, quality, and expertise; we are 100% committed to fulfilling our responsibilities. Globally, **dnata** was founded in 1959 in Dubai, employs over 46\.000 people across 38 countries on 6 continents, serves 136 airports, and supports more than 347 clients. The **Ramp Assistant** will perform ramp handling operations (sorting, loading, and unloading) for aircraft with safety, quality, and punctuality, ensuring process efficiency and contributing to customers' perception of the company’s services regarding baggage and cargo transportation and flight punctuality. Assist in aircraft arrivals and departures, and perform aircraft cleaning when required. **This position is exclusively for the Manaus Airport (MAO)!** ------------------------------------------------------------------- **Responsibilities and Duties** * Monitor aircraft during arrivals and departures; * Verify and monitor baggage and cargo labels; * Place and remove wheel chocks and cones on aircraft according to the Customer Manual or dnata’s MGO; * Sort baggage and cargo volumes in airport sorting areas by reading identification labels (with or without technological assistance), ensuring loading onto storage devices (carts and/or ULDs) for the correct flights; * Load baggage and cargo into aircraft holds following standards and procedures outlined in the MGO, including special handling recommendations (fragile, dangerous, live animals, perishable items); * Unload baggage and cargo by reading volume identification labels and place them at designated locations (baggage reclaim carousels); * Segregate baggage and cargo during aircraft unloading to facilitate inter-flight connections by reading volume identification labels; * Inspect and supervise baggage and cargo packaging to verify compliance with transport requirements, ensuring flight and handler safety; * Correctly handle and allocate baggage and cargo into aircraft holds, observing internal retention and hold height safety limits; * Unload wheelchairs or baby strollers and place them at designated locations; * Perform equipment marshalling during coupling procedures with aircraft to prevent fuselage collisions; * Service aircraft within established timeframes for each service type and airport classification; * Conduct checklists on non-motorized equipment to ensure operational safety and report equipment requiring repair to the GSE Technical maintenance team; * Report any equipment irregularities during operations to supervisors. **Requirements and Qualifications** * Completed high school education; * Strong interpersonal communication skills; * Analytical ability in assessing situations; * Stress resistance; Physical requirements include broad and fine motor coordination, dexterity, articulation of upper and lower limbs, bipedal posture for performing tasks, trunk rotation and flexion, physical effort, and walking throughout the entire operational area. Sensory requirements include visual acuity for moving baggage from carousels to transport equipment, chocking, aircraft loading and unloading with bags and cargo, signaling around the flight being serviced, floor inspection and scanning to retrieve dropped objects, and auditory perception for identifying audible signals from equipment and machinery on the apron. Neuropsychological requirements include attention, concentration, organizational skills, data interpretation, and initiative in resolving causal situations. **Additional Information** We are always seeking new talent—register your profile and join the dnata Brasil team! Join us and work for one of the largest aviation support companies in Brazil. **dnata Brasil** operates at 30 airports, serving major national and international airlines operating in the country, fully dedicated to fulfilling our responsibilities with ethics, quality, expertise, and excellence. Globally, **dnata** was founded in 1959, employs over 46\.000 professionals across 38 countries on 6 continents, and serves more than 347 clients at 136 airports. We are always looking for new talent to join our team!