Job Summary: A professional to ensure efficiency in credit recovery and accounts receivable management, acting analytically and preventively in delinquency control. Key Highlights: 1. Analytical and preventive action in delinquency control 2. Focus on credit recovery and accounts receivable management 3. Ethical and cordial customer relationship Liberdade Médica, a postgraduate medical education institution, is seeking a professional whose mission will be to ensure **efficiency in credit recovery and accounts receivable management**, acting analytically and preventively in delinquency control, while balancing the company’s need for financial liquidity with ethical and cordial customer relationships. RESPONSIBILITIES: * Execute **active and reactive collections processes**, via telephone, email, WhatsApp, and integrated systems. * Perform **monitoring of delinquent customer portfolios**, prioritizing based on overdue period and ticket value. * **Negotiate payment agreements**, proposing terms in accordance with internal policies and approval timelines. * Update records and **collection status in systems** (ERP, CRM, Conta Azul, SEI, etc.). * Support the preparation of **delinquency reports, aging lists, and recovery rate reports**. * Conduct **accounts receivable reconciliation** (credit card, bank slip, recurring payments, advances) with the finance team. * Support the legal team in judicial collection or protest actions. * Assist in the **implementation of credit and collections policies**, aligned with the finance department. * Support the mapping and continuous improvement of collections, renegotiation, and cancellation processes. * Monitor performance indicators (delinquency rate, churn rate, average recovery time, and agreement rate). REQUIREMENTS: * Currently enrolled in or holding a bachelor’s degree in **Business Administration, Accounting, Financial Management, or related fields**. * Knowledge of **collections and credit recovery routines**. * Experience in **commercial negotiation and argumentation**. * Familiarity with **financial reconciliation and accounts receivable control**. * Intermediate proficiency in **Excel/Sheets** and ERP or CRM systems (e.g., Conta Azul, Asaas, Nibo, PipeRun, HubSpot). * Preferred: familiarity with **collections legislation and data protection regulations (LGPD)**. **Location:** Bela Vista District | Goiânia-GO (On-site work) **Contract Type:** Independent Contractor (PJ) **Working Hours:** Mon–Fri, 9:00 AM–6:00 PM Remuneration: R$2.500,00 fixed + variable Our company values teamwork and seeks proactive professionals with a results-oriented mindset. If you are detail-oriented, possess strong work ethics, and are interested in an environment that values professional development, this opportunity is for you. Minimum Education Level: High School (Secondary Education) Desired Education: * Financial Management, Bachelor’s Degree * Business Administration, Bachelor’s Degree * Accounting Sciences, Bachelor’s Degree