TECHNICAL SERVICE CONSULTANT

Description

BETRAL GROUP is now recognized as one of the largest automotive groups in the State of Amapá, currently representing six brands: FIAT, FORD, HONDA, PEUGEOT, CITROËN, CAOA CHERY, GWM, and VOLKSWAGEN. With over 35 years of experience, we continuously strive to enhance our team’s qualifications to develop creative, intelligent, and efficient solutions that support the progressive growth of the automotive sector—covering new and used vehicle sales, as well as service provision. Sell products and services; Receive customers, complete the vehicle checklist, record customer complaints, prepare estimates, and schedule dates and times for service execution and vehicle delivery; Contact customers to inform them of any unforeseen issues affecting service execution or vehicle delivery, as well as to obtain authorization for additional budget items; At vehicle delivery, explain to the customer all resolved issues, and hand over replaced parts and other substituted materials;