Job Summary: The professional will attend to internal and external customers, organize materials, enter data into the system, and carry out the customer service and patient referral process. Key Highlights: 1. Attention to internal and external customers 2. Organization of materials and documents 3. Data entry into the management system Attend to internal and external customers in person and/or by phone, providing information regarding the services offered by the department; Organize materials, documents, and files; Enter data and requests into the Institution’s management system; Open service records, request documents, attach printed forms, verify eligibility periods and signatures, forward records for service, and advise on the importance of returning them after discharge; Identify patients using their wristbands; Refer patients to wheelchair areas as needed, verifying and attending to accommodation requirements when necessary; And other duties. Job Type: Permanent CLT contract Salary: R$1\.700,00 \- R$1\.900,00 per month Benefits: * Dental care * Childcare allowance * Partnerships and commercial discounts * Meal allowance * Transportation allowance Selection Question(s): * What is your expected salary? * Are you available to work a 12x36 schedule from 7:00 a.m. to 7:00 p.m.? Education: * Completed High School (Mandatory) Experience: * Customer Service (Mandatory) Work Location: On-site