Technical Reception Leader

Description

Job Summary: A professional responsible for ensuring customer service quality and responsiveness, promoting products/services, and coordinating the technical reception. Key Highlights: 1. Ensure customer service quality and responsiveness 2. Coordinate the technical reception department 3. Handle customer complaints and promote solutions **Description:** Ensure customer service quality and responsiveness; Promote product and service offerings; Coordinate the technical reception department; Monitor customer satisfaction indicators and drive goal achievement; Manage the service scheduling roster and direct customer interactions; Monitor service order issuance; Handle customer complaints and promote solutions; Ensure optimal presentation of the technical reception area; Maintain pricing policies, discounts, and payment terms; **Compensation Notes:** Not disclosed