Description
Job Summary:
Identify problems, propose solutions, manage the product backlog, and monitor product metrics.
Key Highlights:
1. Identify problems and propose solutions for the online product
2. Manage and prioritize the product backlog
3. Work with agile methodologies (SCRUM, Kanban)
**Responsibilities:**
* Identify problems and improvement opportunities within the product context;
* Propose solutions, translating business needs into the online platform;
* Provide Level 2 support, monitoring and managing error reports and service tickets;
* Conduct product training for internal and external customers;
* Manage, organize, and prioritize the product backlog;
* Draft and detail requirements, user stories, and acceptance criteria;
* Collaborate with the development team throughout the entire product lifecycle;
* Maintain alignment and communication with stakeholders and other involved departments;
* Monitor product metrics and KPIs to support decision-making and continuous improvement.
**Required Knowledge:**
* Agile development methodology (SCRUM, Kanban);
* Requirements elicitation techniques;
* Knowledge of continuous integration practices;
* Familiarity with logistics and/or risk management in cargo transportation is desirable.
Minimum Education: Bachelor's Degree
* Meal Allowance
* Health Insurance
* Dental Insurance
* Life Insurance
* Wellhub
* Transportation Allowance