




Job Summary: IT Intern to map processes, automate customer service workflows, integrate tools, and apply AI in intelligent solutions. Key Highlights: 1. Map and automate internal processes 2. Create customer service workflows using chatbots and apply AI for lead qualification 3. Integrate tools such as CRM and WhatsApp, and propose continuous improvements A consulting, recruitment, and selection company is seeking an IT Intern in Gravataí. Unicarreira RH is a human resources specialist firm offering recruitment and selection solutions. Its goal is to connect talents with job opportunities in the market. **Responsibilities:** Map and automate internal processes. Create customer service workflows using chatbots and apply AI for lead qualification. Integrate CRM, WhatsApp, and other tools, and propose continuous improvements focused on scalability and efficiency. Apply Artificial Intelligence: develop, test, and optimize solutions using prompt engineering and intelligent workflow tools for customer service. Integrate tools and systems that connect different platforms—such as CRM, WhatsApp, forms, and calendars—via no-code or API integrations. Previous internships in Software Development, Technical Support, Systems Analysis, or Computer Networks may indicate alignment with some of the responsibilities of this position. Currently pursuing undergraduate studies; no experience required **Compensation and Benefits:** * Salary: Please submit your salary expectation. * Transportation Allowance **Additional Information:** * Contract: Internship – On-site. * Schedule: Part-time * Working Hours: Monday to Friday.


