Operations Manager

Description

Job Summary: We are seeking an Operations Manager (COO) to lead operational excellence and effective execution of strategic plans within an investment holding company. Key Highlights: 1. Lead operational excellence and strategic execution 2. Manage strategic project portfolio and innovation 3. Develop and align high-performance teams **About the Role** We are looking for an **Operations Manager (COO)** to join our investment holding company, focused on driving the ecosystem of a major healthcare operator. The ideal candidate will be responsible for **leading operational excellence**, establishing processes and procedures that ensure effective execution of defined strategic plans. This role requires a **business-oriented leader**, capable of managing complex projects, cross-functional teams, and ensuring outcomes align with **the company’s growth and innovation objectives**. **Responsibilities and Duties** **As Operations Manager of the Holding Company, your responsibilities will include** * Strategic Planning and Execution: Actively participate in strategic planning and policy/program definition, translating them into concrete action plans to achieve established goals and objectives; * Project and Innovation Management: Manage the strategic and innovation project portfolio—from conception and feasibility studies for new businesses through implementation and performance monitoring; * Process Optimization: Establish, implement, and monitor operational processes and procedures, ensuring efficiency, quality, and compliance with applicable standards and certifications, including quality management system oversight; * Leadership and Team Development: Manage, develop, and align teams under your responsibility, fostering a high-performance, collaborative, innovative, and continuously developing environment—with emphasis on cultivating future leaders and building a robust succession pipeline; * Performance Monitoring: Develop and ensure continuous monitoring of business metrics (KPIs), formulating action plans to correct deviations and achieve the holding’s strategic objectives; * Business Acumen and Stakeholder Engagement: Maintain deep understanding of the holding’s business model, track market trends, and ensure operational alignment with customer and other stakeholder needs. **Requirements and Qualifications** **Education for this position:** * Completed undergraduate degree. **Qualifications:** * Experience in executive leadership roles (Executive Board, Senior Management) in areas such as Operations, Strategy, Innovation, or Project Management—preferably within the healthcare sector, investment funds (Private Equity/Venture Capital), or strategic consulting firms; * Postgraduate degree, MBA, or master’s degree in Business Administration, Finance, or Healthcare Management is a plus; * Experience in managing and developing high-performance teams, with demonstrated ability to delegate, inspire, and foster a collaborative and innovative work environment; * Experience in strategic planning, project portfolio management, and implementation of innovation and continuous improvement programs; * Strategic and Business Vision: Ability to understand macroeconomic conditions and healthcare industry trends, translating them into business opportunities and effective operational strategies. **Additional Information** **About Laçador Participações** Laçador Participações is the investment holding and business diversification arm of Unimed Porto Alegre, with a dedicated structure to drive modernization and launch new businesses—strengthening the cooperative model by introducing new elements aligned with its purpose of making a difference in caring for people. **Laçador Participações** is the investment holding and business diversification arm of Unimed Porto Alegre. With a dedicated structure focused on modernization, innovation, and creation of new strategic initiatives, the company works to strengthen the cooperative’s business model by delivering solutions aligned with its purpose of making a difference in people’s care.