Job Summary: The DevOps Specialist will be responsible for designing, implementing, and maintaining CI/CD pipelines, managing Kubernetes clusters, and automating operational processes. Key Highlights: 1. Working with cutting-edge DevOps/SRE technologies 2. Focus on innovation and results for millions of customers 3. Opportunity to support development squads IT Specialist (DevOps Architect) Country: Brazil **\# WHO WE ARE** F1RST is the future—and your career starts here! Our culture is built on “People, Innovation, and Results.” Here, we deliver services and experiences to over 60 million customers across the entire Santander ecosystem. Join the team whose purpose is to support people and help businesses thrive. We are passionate about technology. We are F1RST Digital Services. Follow us on LinkedIn to stay updated on all news: https://www.linkedin.com/company/f1rstdigitalservices We have an opening for you to become a **DevOps Specialist**. **Your role here will include:** * Designing, implementing, and maintaining robust and scalable CI/CD pipelines * Managing and evolving production Kubernetes clusters, ensuring stability, performance, and security * Implementing and maintaining GitOps strategies using ArgoCD, Helm, and Kustomize * Defining and applying governance and compliance policies in Kubernetes using Kyverno * Building and evolving the observability stack (metrics, logs, and distributed tracing) * Troubleshooting high-severity incidents and leading root cause analyses * Supporting development squads in adopting best practices for containers, deployment, and observability * Automating operational processes and driving continuous improvement of the platform * Conducting technical PoCs to evaluate new DevOps tools and practices * Documenting architectures, deployment standards, and operational procedures **Mandatory Requirements:** * Proven experience of 5\+ years working in DevOps/SRE roles within complex, distributed, large-scale environments handling critical workloads and high data volumes * Solid experience implementing and evolving CI/CD pipelines using GitHub Actions or Azure DevOps, including branching strategies, semantic versioning, test automation, and environment promotion flows * Expertise in Containers and Orchestration using Docker and Kubernetes, including production cluster management, advanced troubleshooting, capacity planning, version upgrades, and security best practices * Experience with declarative deployment and GitOps strategies using Helm, Kustomize, and ArgoCD—including multi-environment management and automated promotion * Experience defining and implementing Kubernetes governance and security policies using Kyverno (policy-as-code, manifest validation, enforcement of standards and compliance) * Experience with Kubernetes observability using Prometheus, Grafana, and Jaeger—including custom metric creation, executive dashboards, and distributed tracing-based troubleshooting * Experience centralizing and processing logs using ElasticSearch, Fluentd, and Logstash (EFK/ELK stack), including parsing, indexing, retention, and performance optimization * Strong Linux knowledge (administration, tuning, network and system troubleshooting) * Experience automating infrastructure and configuration using Infrastructure-as-Code practices * Knowledge of high availability, horizontal scalability, auto-scaling, and resilience for containerized applications * Experience troubleshooting critical incidents in production environments, including root cause analysis (RCA) **Desirable Requirements:** * Kubernetes certifications (CKA, CKAD, CKS) or related cloud certifications * Experience with large-scale, multi-cluster GitOps architecture * Experience with Service Mesh (e.g., Istio, Linkerd) * Knowledge of container security (image scanning, runtime security, advanced RBAC, Pod Security Standards) * Experience integrating CI/CD pipelines into infrastructure provisioning workflows * Practical knowledge of AI tools to boost productivity (e.g., GitHub Copilot, ChatGPT Enterprise, etc.) * Advanced English and Spanish for collaboration with global teams **Work Location:** Geração Digital – Av Interlagos, 3501 – Interlagos, São Paulo \- SP **\# BENEFITS:** ➡️ Meal allowance; ➡️ Health insurance; ➡️ Dental insurance: Basic and intermediate plans; ➡️ Transportation allowance; ➡️ Flexible Vacation: 24 business days of vacation, divisible into up to 6 periods; after every 2 months worked, you can enjoy 4 business days; ➡️ Birthday Day Off; ➡️ Profit Sharing Program (PPR); ➡️ Gym partnerships: Wellhub, Totalpass; ➡️ Flexible Working: Hybrid work model—2 days remote and 3 days onsite; ➡️ Training platforms with over 100,000 courses; ➡️ Career paths for professional development; ➡️ Flex Learning: Exclusive study incentive for High-Performance employees; ➡️ Childcare allowance; ➡️ “Nascer” Program and Extended Paternity Leave; ➡️ Life insurance; ➡️ “Nascer” Program; ➡️ Be Healthy—Program encouraging healthier habits; ➡️ PAPE—Specialized Personal Support Program; \#LI\-Hybrid