Job Summary: A professional responsible for operating PABX equipment, answering external calls, transferring them, and providing information and support to ensure efficient communication. Key Highlights: 1. Be part of a team committed to saving lives and building Brazil. 2. Work at an institution that values its employees and diversity. 3. Work in an environment characterized by ethics, respect, and excellence in management. We are over 12,000 employees working within an institution that values its employees and diversity. Ethics, respect, and excellence in management are integral to Seconci\-SP’s mission. Our guiding principle is to provide humane and high\-quality care, as we work with an extremely precious asset: Health. Join us and become part of a team committed to **saving lives and building Brazil.** **Responsibilities and Duties** Operate PABX equipment, answer external calls and transfer them to the requested extensions, provide information and guidance when necessary; make commercial calls to employees upon request, registering them in the department’s control logs; provide support to employees upon request regarding telephone number identification; arrange internal and external contacts with physicians and general staff via public address system announcements; activate the fire prevention system if required, maintaining direct contact with the fire department. **Requirements and Qualifications** * Completed high school education * Prior experience operating PABX systems is desirable. **Additional Information** The Telephone Operator position offers the following shifts under a 6x1 schedule: * 6:00 AM to 12:15 PM * 12:00 PM to 6:15 PM * 5:45 PM to 12:00 AM * 12:00 AM to 6:15 AM Work Location: General Hospital of Itapecerica da Serra Department: Telephony Permanent position. **Benefits** * Meal Allowance * On\-site Cafeteria * Transportation Allowance * Childcare Assistance * Group Life Insurance * Payroll\-deducted Loan * Outpatient and Dental Care\-SP Seconci\-SP \- Social Service of the Construction Industry of the State of São Paulo is a non\-profit philanthropic organization founded in March 1964 by a group of entrepreneurs from the construction sector to serve construction workers and their families. Headquartered in São Paulo city, Seconci\-SP operates another 12 Outpatient Units across the State of São Paulo, delivering medical outpatient care, dental services, diagnostic examinations, and complementary and support services. **INTEGRATED OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT** Beyond providing assistance to construction workers, Seconci\-SP has, for over 25 years, advised companies across all sectors/segments on integrated Occupational Health and Safety (OHS) management. It employs experienced and highly qualified professionals, including occupational physicians, safety engineers and technicians, as well as specialists widely recognized in the market. Another key differentiator: Seconci\-SP utilizes the SOC System, the market leader in OHS management. Seconci\-SP supports companies in implementing preventive actions aimed at improving workers’ quality of life, increasing productivity, and reducing operational costs. **SOCIAL HEALTH ORGANIZATION \- SHO** Owing to its extensive experience in health care delivery and its longstanding partnership with the State of São Paulo—having removed thousands of users from SUS waiting lists—Seconci\-SP was invited in 1998 to participate in the qualification process for the first generation of Social Health Organizations (SHOs) in Brazil. This enables Seconci\-SP to assume management responsibilities for health facilities in partnership with the State and Municipal governments of São Paulo.