We at GoodBom Supermarkets are looking for an E-Commerce Operator to join our team. This is an exciting opportunity for those who wish to grow professionally in a challenging and dynamic environment. **Requirements:** * Proven experience in customer service and effective communication; * Ability to work in a team and maintain good interpersonal relationships; * Knowledge of e-commerce operations; * Immediate availability and flexibility to work varied shifts. **Responsibilities:** * Handle and process customer orders via our e-commerce platform; * Resolve issues and provide customer support through multiple communication channels; * Monitor and update order status and keep customers informed; * Collaborate with the logistics team to ensure on-time product delivery; * Participate in special projects aimed at enhancing customer experience. **We offer:** * A challenging and rewarding work environment; * Opportunities for professional growth and development; * Competitive benefits. Experience in customer service, store supervisor roles in retail, flexible availability, communicative profile, and ability to interact easily with teams. Handling e-commerce order demand for the store, directing and supporting the e-commerce team, managing customer interactions, and providing support to delivery drivers when necessary. STORE UNIT – REBOUÇAS Work schedule: 6 days on, 1 day off **Working Hours:** 1:00 PM to 10:09 PM **Benefits:** Medical assistance – co-payment (after probation period) Dental assistance (after probation period) Life insurance Meal allowance (after probation period) On-site meals Transportation allowance Breakfast SESC partnership **Minimum Education Requirement:** High School Diploma