Aluminio Other12 Job Listings

Senior Sales Executive – Force Measurement and Weighing

At ABB, we help industries stay ahead of the competition—operating more efficiently and sustainably. Progress is our standard—for you, your team, and the entire world. As a global leader, we provide you with what you need to achieve this. It won’t always be easy; growth demands determination. But at ABB, you’ll never work alone. Manage what moves the world. This position reports to: Regional Center Manager **Job Mission** Are you passionate about technical sales, strategic customer relationships, and developing new business? ABB is seeking a **Senior Sales Executive** to join its **PAMA** business area, focusing on the **metallurgical rolling, mining, and pulp & paper industries**. This role is strategically critical to ABB’s growth in Brazil, delivering consultative, technically grounded, and results-oriented support to major industry players. The professional will be responsible for managing strategic accounts, prospecting new customers, and developing business opportunities across the entire national territory, with a stronger focus on the South and Southeast regions. **Responsibilities** * Manage and develop a portfolio of strategic customers in the metallurgical rolling, mining, and pulp & paper industries, ensuring sustainable growth and profitability. * Actively prospect new customers and projects (hunter profile), expanding ABB’s market presence. * Operate in a consultative manner—understanding customer needs and positioning ABB’s portfolio as high-value-added solutions. * Develop and execute sales plans and forecasts, and monitor the sales pipeline using ABB’s official tools. * Prepare and negotiate commercial and technical proposals, ensuring alignment of pricing, commercial terms, delivery timelines, and technical requirements with company strategy. * Collaborate closely with internal teams—including engineering, marketing, proposal development, and project management—to deliver optimal customer solutions. * Conduct technical and commercial visits across Brazil, with emphasis on the South and Southeast regions. * Ensure a positive customer experience throughout the full sales cycle, including post-sales follow-up when required. * Uphold ABB’s core values and comply with integrity, health, safety, and environmental policies. **Requirements** * Technical degree in Mechanical Engineering, Electromechanical Engineering, Electrical Engineering, or related fields. * Solid experience in technical-commercial sales to industry and B2B negotiations within the metallurgical sector—preferably in rolling. * Proven track record in active customer prospecting and new business development. * Intermediate to advanced English proficiency. * Willingness to travel frequently across Brazil. **Preferred Qualifications** * Familiarity with the steel industry—especially in steelmaking, rolling, and finishing processes—as well as mining (weighing), pulp & paper, and converting industries. * Experience with CRM tools, preferably Salesforce. * Knowledge of technologies or products for force measurement in rolling processes and general weighing applications. **What We Offer** * Opportunity to work for a global company renowned for industrial technology and innovation. * Chance to collaborate with leading national metallurgical industry customers. * Continuous professional development and access to cutting-edge technological solutions. **About ABB – PAMA** ABB is a global leader in electrification, industrial automation, and digitalization technologies. Within the PAMA business area, we support our customers with advanced solutions for industrial processes—enhancing productivity, operational efficiency, and sustainability across multiple heavy industry segments. We celebrate diverse experiences. Could this be your story? Apply today—or visit www.abb.com to learn more about us and discover the global impact of our solutions.

R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil

Negotiable Salary

PROPERTY SECURITY GUARD - BARUERI - SP - ID: 25000UXQ64859142473219121

Indeed

PROPERTY SECURITY GUARD - BARUERI - SP - ID: 25000UXQ

**ACTIVITIES TO BE PERFORMED:** * Monitor the area to ensure site security, maintaining vigilance regarding the movement of people and vehicles. * Carry out preventive actions to maintain post security. * Conduct inspections within the post perimeter. * Maintain a firm yet courteous demeanor toward customers and their employees. * Provide any type of information and assistance requested by your immediate supervisor. * Perform visible, proactive duties to promote the safety of people, facilities, and materials, deterring and preventing actions harmful to the client’s interests—whether criminal or not—while complying with legal requirements. * Comply with instructions and procedures established for your assigned post. * Prepare daily shift/post reports as stipulated by the company. * Assume responsibility for safeguarding materials under your custody (firearms, documentation, and post equipment). * Complete documents required for performing your duties (e.g., guard logbook and time card). * In case of an incident, act proactively according to established procedures, preserving your own life and the property for which you are responsible. * Perform other duties inherent to the position. **MANDATORY REQUIREMENTS FOR APPLICATION:** * Completed or ongoing high school education. * Valid security guard training course certification. * Computer literacy. * Availability to work during both daytime and nighttime shifts. **WORK LOCATION:** BARUERI \- SP Minimum Educational Requirement: High School (Secondary Education)

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Junior Building Maintenance Analyst (1)64859142129155122

Indeed

Junior Building Maintenance Analyst (1)

Description: * Construction techniques; * AutoCAD; * Knowledge of materials; * Computer skills (Office suite); * Civil Engineer / Building Construction. * Conduct surveys for new projects and structural maintenance; * Prepare budgets and develop new suppliers; * Create drawings in AutoCAD; * Produce photographic reports of activities; prepare and monitor the physical vs. financial schedule of construction and maintenance works; * Identify and correct faults in installations, diagnosing root causes and proposing technical improvements; * Monitor service execution in electrical, civil, hydraulic, painting, and other areas, ensuring execution quality and analyzing team performance through indicators, coordinating with involved departments and complying with current legislation. 2512190202551927446

R. Lazara Siqueira, 4 - Jardim Itapevi, Itapevi - SP, 06653-120, Brazil

Negotiable Salary

Internship | Human Resources Administration (HR)64858960442626123

Indeed

Internship | Human Resources Administration (HR)

**Main Responsibilities** * Support third-party management by coordinating, verifying, updating, and submitting documents via digital platforms and email, as well as updating the Integration Management spreadsheet; * Assist with administrative routines in the Human Resources Administration (HR) area. **Requirements** * Currently enrolled in Administration, Occupational Safety Technical or Undergraduate programs; * Proficiency in computer skills, particularly Microsoft Office—especially Excel—and digital platforms; * Organizational skills, responsibility, and strong communication abilities. **Details** * Internship schedule: **7:30 AM to 2:30 PM**, with a 1-hour rest break; * Monday through Friday; * Monthly stipend: R$ 1.000,00; * On-site meals; * Basic food basket. Job Type: Internship Contract Duration: 12 months Compensation: R$1.000,00 per month Work Location: On-site

Av. Pirelli, 1560 - Éden, Sorocaba - SP, 18103-085, Brazil

R$1,000/month

Junior Systems Analyst | Barueri64858623009667124

Indeed

Junior Systems Analyst | Barueri

Description: Technical and Behavioral Competencies: * Currently pursuing or holding a bachelor’s degree in IT or related fields (Information Systems, Computer Science, Administration). * Basic knowledge of programming logic and/or algorithms. * Experience in user/customer support for internal users. * Strong communication skills, organizational ability, and teamwork orientation. * Basic knowledge of programming logic and/or algorithms. * Experience with the Protheus System. We seek a professional aligned with our cultural pillars, which are: * Safety First; * Connected by the Customer; * Diversity and Inclusion; * Personal Accountability; * Entrepreneurial Mindset; * Results Matter. * Serving as the focal point for the Ticketing System, responsible for all tickets opened for the Systems Team (TMS + Backoffice). * Providing first-level support (L1) to internal customers via Teams, email, or the support platform. * Conducting preliminary analysis and delivering solutions for simple and recurring issues, basic system-related questions, and basic configuration tasks (Web Agent, Environment, URL). * Escalating more complex tickets to higher levels (L2/L3), providing detailed information and documenting the support history. * Verifying the functionality of the Protheus System, reporting its status to the Systems Team, and validating operational continuity to enable rapid response to outages or instability. * Monitoring open tickets and ensuring timely updates to internal customers regarding ticket progress and resolution—via Teams, email, or the Ticketing System. * Ensuring adherence to the Service Level Agreement (SLA) for both internal teams and external partners (TOTVS). * Participating in unit testing, acceptance testing, and validation of fixes or new routines. 2512180202551925101

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Indeed

Senior Process Analyst

Description: As basic requirements, you must have: * Ability to adapt to dynamic environments and efficiently and highly resiliently solve problems; * Experience negotiating services, deliveries, and priorities with business areas; * Responsibility for implementing and improving medium-complexity processes; * A highly motivated and organized individual capable of working effectively; * Strong communication skills and good interpersonal relationships; * Intermediate proficiency in Excel, process logic, and BPM tools; * Emotional intelligence to work under pressure/tight deadlines; * Interaction with business and IT areas to ensure deliveries; * Monitoring of KPIs and analysis of results; * Technical support to managers in process standardization; * 2 to 5 years of experience in the process area; * Bachelor’s degree in one of the following fields: Business Administration, IT, or related disciplines; * Residency in Barueri and/or nearby regions; * Availability to work 100% on-site. You stand out if you have: * Knowledge of agile methodologies (Scrum, Kanban, etc.); * Experience with digital transformation or innovation projects. As a Senior Process Analyst, you will: * Map, review, and optimize processes across different areas, focusing on efficiency and standardization; * Work autonomously on medium-complexity tasks, with occasional support from leadership; * Implement improvements and monitor results, proposing adjustments when necessary; * Support leadership in defining workflows and developing operational procedures; * Use process modeling and management tools (e.g., BPMN, Camunda, Bizagi); * Interact with business areas and IT teams to ensure alignment of deliverables; * Conduct data- and KPI-driven process performance analyses; * Collaborate on continuous improvement and organizational transformation projects; * Maintain updated and well-organized documentation in internal repositories. 251219020255888234

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Sales Excellence Analyst - Senior64846743069953126

Indeed

Sales Excellence Analyst - Senior

**Performs as part of a team responsible for enabling the company's CRM goals and driving customer engagement through the utilization of Salesforce Marketing Cloud, analytics, and technical skills.** **• Performs data analytics across all marketing campaigns and channels to identify opportunities, audience trends, and key insights to drive better business decisions and engagement.** **• Leads discussions with internal leaders and managers to understand campaign objectives then utilizes platform expertise and data\-driven analytics to provide them the needed visibility and strategic recommendations.** **• Delivers ongoing campaign performance analysis and reporting for all marketing initiatives with managers and maintains the accuracy of the underlying data.** **• Designs and delivers automated marketing performance reporting and dashboards to Marketing Leaders and their teams to increase visibility and track key performance indicators/metrics.** **• Assists in the creation and optimization of campaign assets, including landing pages, email communications, and general messaging, applying a data\-driven approach to improve conversion and effectiveness.** **—\-** **Sales Excellence Analyst** **As part of the CRM team, you will be responsible for enabling the company's CRM goals and driving customer engagement. This role requires a blend of technical skills within Salesforce Marketing Cloud, strong analytical capabilities, and a collaborative spirit to support our campaign objectives.** **What you’ll do** * **Perform data analytics across all marketing campaigns and channels to identify opportunities, audience trends, and key insights to drive better business decisions and engagement.** * **Lead discussions with marketing leaders and managers to understand campaign objectives, then utilize platform expertise and data\-driven analytics to provide them with the needed visibility and strategic recommendations.** * **Lead the end\-to\-end technical build, segmentation, testing, and execution of multi\-channel marketing campaigns within Salesforce Marketing Cloud for various customer and prospect audiences.** * **Deliver ongoing campaign performance analysis and reporting for all marketing initiatives with managers and maintain the accuracy of the underlying data.** * **Design and deliver automated marketing performance reporting and dashboards to Marketing Leaders and their teams to increase visibility and track key performance indicators/metrics.** * **Assist in the creation and optimization of campaign assets, including landing pages, email communications, and general messaging, applying a data\-driven approach to improve conversion and effectiveness.** **What experience you need** * **4\+ years of hands\-on experience building, testing, and executing campaigns in Salesforce Marketing Cloud.** * **4\+ years of experience in marketing analytics, with proven ability to create dashboards and reports to track campaign performance.** * **Demonstrated experience with audience segmentation and data management within a marketing automation platform.** * **Proficiency in HTML and CSS for building and optimizing emails and landing pages.** * **Strong analytical skills and the ability to translate data into actionable insights and recommendations.** * **Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent practical experience.** **What could set you apart** * **Salesforce Marketing Cloud certifications (e.g., Email Specialist, Marketing Cloud Consultant).** * **Deep experience with Journey Builder, Automation Studio, and AMPScript.** * **Proficiency with SQL for complex data segmentation and analysis.** * **Experience with A/B testing methodologies and campaign optimization strategies.** * **Familiarity with data visualization tools like Tableau or Datorama (Marketing Cloud Intelligence).**

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Indeed

Desenvolvedor Java

Barueri Desenvolvedor Java The Strategy and Transformation consultant supports Capgemini clients to innovate and develop new strategies, services and products. He/she designs and implements new business and operating models and brings to life the organizations of the future. He/she develops customer insights, organizational knowledge and market perspectives. Heorshe focuses on learning tools, ways of working and exploring possible areas of expertise. Heorshe works in different roles on different projects across domains to build it skills and develop required competencies. Ref. code 380967\-pt\_BR Posted on 17 Dec 2025 Experience level Profissionais com experiência Contract type Permanente Location Barueri Business unit ABL AMERICAS Brand Capgemini Professional communities Strategy \& Transformation

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Indeed

Automated Test Analyst

Barueri Automated Test Analyst Ref. code 380706\-pt\_BR Posted on 17 Dec 2025 Experience level Experienced professionals Contract type Permanent Location Barueri Business unit ABL AMERICAS Brand Capgemini Professional communities Quality Engineering \& Testing

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

DOORMAN - 12x36 - NIGHT SHIFT (with personal vehicle)64846662158594129

Indeed

DOORMAN - 12x36 - NIGHT SHIFT (with personal vehicle)

Requirements: Experience in the field. Own vehicle to reach the workplace (car or motorcycle). Intermediate computer skills. Responsibilities: Monitor, observe, and guide the entry and exit of people; receive, identify, and direct individuals to their intended recipients. Open and close building facilities. Receive correspondence and forward it to the protocol office. Answer and make telephone calls. Employment type: Full-time CLT contract Salary: R$1,912.07 per month Benefits: * Food basket * Meal voucher * Transportation voucher Selection questions: * What is your level of computer knowledge (basic, intermediate, or advanced)? * Do you have your own vehicle to reach the workplace? (car or motorcycle) – location inaccessible by bus * Are you available to work the 12x36 night shift from 6 p.m. to 6 a.m.? Immediate start. Work location: On-site

R. Eloy Chaves, 89 - Vale da Bencao, Araçariguama - SP, 18147-000, Brazil

R$1,912/month

Junior Ombudsman Analyst648454579731231210

Indeed

Junior Ombudsman Analyst

Description: * Completed or currently pursuing a bachelor’s degree in Administration, Communications, Ombudsman Studies, Management Processes, or related fields. * Prior experience in ombudsman offices, second-level customer service, Level 2 Customer Support Centers (SAC), or mediation/conciliation areas. * Strong analytical ability, formal writing skills, and active listening. * Knowledge of consumer legislation (CDC) and sector-specific applicable regulations. * Familiarity with customer service tools (e.g., Zendesk, Salesforce, Reclame Aqui). * Intermediate proficiency in Excel or Google Sheets. * Receive, register, and classify customer submissions (complaints, suggestions, compliments, and reports). * Handle and investigate complex cases, understanding the entire customer journey. * Critically analyze cases impartially, seeking fair solutions within legal deadlines. * Draft formal, clear, empathetic, and objective responses. * Route requests to responsible departments and monitor deadlines and resolutions. * Monitor performance indicators (SLA, recurrence rate, resolution rate, etc.). * Ensure compliance with regulatory bodies and internal policies (e.g., BACEN, ANS, SUSEP). * Identify failures and recurring patterns, proposing improvements and action plans. * Prepare managerial reports with insights and opportunities for improvement. * Support audits and regulatory or legal actions. * Serve as the customer’s voice within the organization, conveying feedback and proposals to relevant departments. * Participate in reviewing processes and policies to prevent complaints. * Conduct benchmarking and track trends in ombudsman practices and customer experience. * Promote a culture of active listening, empathy, and transparency. 2512160202201867776

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Indeed

Head SDR

We are the **Silva Group**, a high-performance company with the mission of helping major offline entrepreneurs conquer the digital world. Our culture is strongly **results-oriented**, featuring a dynamic environment that fosters **accelerated growth, autonomy, and accountability**. We are seeking a **Head of SDR** to **lead, structure, and scale our pre-sales team**. This professional will be responsible for ensuring the quality of outreach efforts, the efficiency of processes, and the consistent generation of qualified opportunities for the sales team. Here, an **owner’s mindset**, strategic vision, and the ability to develop people are essential. If you thrive on challenges, don’t resonate with “complaining”, have an analytical profile, enjoy aggressive goals, and want to grow alongside a rapidly expanding company, this opportunity is for you. **Responsibilities and Duties** * Lead, develop, and scale the SDR team, ensuring high individual and collective performance; * Structure and optimize **active and inbound prospecting processes**, ensuring quality and predictability in opportunity generation; * Define, track, and analyze **KPIs and team goals** (conversion rates, contact volume, SQLs, SLA, productivity); * Create and refine **sales scripts, cadences, and outreach approaches**, ensuring alignment with the company’s positioning; * Conduct training, onboarding, continuous feedback, and individual development plans (IDPs); * Collaborate strategically with Marketing and Sales teams to ensure alignment across leads, messaging, and funnel; * Ensure proper use of the **CRM**, monitoring data, reports, and pipeline predictability; * Identify bottlenecks, propose improvements, and implement actions to increase performance and efficiency; * Keep the team engaged, fostering a culture of **ownership, accountability, and results focus**. We seek a proactive professional focused on results and possessing a strong **“owner’s mindset”**. The ideal candidate has experience in sales or roles requiring direct customer interaction, along with strong communication skills and resilience to handle “no’s” constructively. **Requirements and Qualifications** * Proven experience in **pre-sales (SDR/BDR)**, preferably within **Digital Marketing, B2B Sales, or high-ticket service companies**; * Prior experience in an **SDR leadership or coordination role**, with responsibility for goals, performance, and team development; * A track record of **structuring and scaling SDR teams**, including defining processes, scripts, cadences, and playbooks; * Experience with **active prospecting and inbound lead management**, across multiple channels (phone, WhatsApp, email, LinkedIn); * Strong expertise in **metrics-driven management (KPIs)** and data analysis for decision-making; * Proficiency in **CRM platforms** (e.g., HubSpot, Pipedrive, Salesforce or similar); * Experience integrating and aligning with **Sales and Marketing teams**; * Hands-on experience with **training, onboarding, feedback delivery, and IDPs**; * Ability to operate effectively in **high-performance environments with aggressive targets and fast-paced rhythms**. **Additional Information** * **Employment Type:** PJ (Individual Entrepreneur / Legal Entity) * **Work Schedule:** Monday to Friday, on-site. * **Compensation:** Fixed monthly salary, plus an aggressive variable compensation plan! * **Annual Bonus:** Potential bonus equivalent to more than one additional month’s salary, based on overall company goal achievement. * Dynamic and collaborative work environment. * Opportunity to work at a growing company offering professional learning and development. At the Silva Group, we’re not just a company—we’re a movement transforming businesses and careers. Our mission is clear: help entrepreneurs master the digital world, attract followers, and sell more via Instagram. Our journey proves the effectiveness of our methodology. Starting as a new chapter, we’ve experienced rapid growth throughout our history, achieving exponential expansion. We’ve impacted thousands of students and mentees nationwide. We value **Delivery Agility**, the **Owner’s Mindset**, and **Effective Simplicity**. In our culture, doing the basics well is powerful—and each person is expected to act proactively, as if the company were their own. If you seek an environment that rewards high performance, ethics, and ambition to grow, your opportunity is here. Join our team and help write the next chapter of our story.

R. Boa Vista, 6 - Barra Funda, Votorantim - SP, 18114-330, Brazil

Negotiable Salary

Technical | Utilities Technician PL - Engineering and Technology648454560523551212

Indeed

Technical | Utilities Technician PL - Engineering and Technology

From the city of Alumínio to aluminum for all cities! We are CBA, and we exist to be the **link** between the world of aluminum and the world of **people**. We offer infinite possibilities, transforming everyday life through an infinitely recyclable metal that reshapes **mobility**, **consumption**, **sustainability**, and **quality of life**. This is our call to dreamers, people passionate about continuous learning, innovators, and those ready to become true agents of transformation! We encourage participation from Black people, women, LGBTQIA+, and people with disabilities. We are committed to promoting **diversity**, believing it is the path toward building a better, fairer world—one that must begin within our own organization. So, come get “aluminized” with us! **#JoinCBA** **Responsibilities and duties** * Monitor, analyze, and implement actions related to water and wastewater treatment processes; suggest and implement improvement opportunities; develop and document departmental processes and procedures, keeping them up to date; * Provide technical support to operational teams across all processes requiring chemical dosing, including delivering training as needed by the area; * Practice, contribute to, and deploy tactics for team activities in alignment with best practices in Health, Safety, Environment, and Sustainability (HSSE&S); * Provide technical guidance to operational teams on dosage determination for the following processes: wastewater treatment plants, potable water treatment, and centrifuges; * Coordinate and participate in studies aimed at reducing costs and improving quality and reliability of water and wastewater treatment processes, as well as reducing chemical consumption; * Deliver specific training and capacity-building for operational teams—both for new and existing processes—through courses and refresher programs, ensuring operators meet area requirements; * Perform administrative tasks related to document issuance, operational controls, and physical/digital file management for the area; * Monitor, evaluate, and report performance indicators related to quality and efficiency of water and wastewater treatment processes; * Monitor water distribution to ensure consistency between consumption and production, enabling accurate cost allocation; * Provide technical support in resolving quality issues and driving continuous improvement; * Conduct failure analysis of water and wastewater treatment processes; * Develop and maintain appropriate relationships with customers, suppliers, communities, and public and private agencies and entities, contributing to sustaining the company’s institutional image; * Propose investments in high-performance analytical instrumentation connected to process automation systems, aiming to expand the degree of analytical automation. * Monitor, verify, and analyze obtained results, comparing them—where applicable—with standards and historical analysis data. **Requirements and qualifications** **MANDATORY:** * Technical degree in Chemistry, Chemical Processes, Sanitation, or Environmental Science. * Experience operating water treatment systems, such as: Reverse Osmosis, Ion Exchange Trains, Ultrafiltration, and Physicochemical Treatment Plants; * Experience conducting analyses, including: pH, turbidity, conductivity, chlorine, and solids; * Experience performing Jar-Test assays; * Experience with sludge dewatering systems: centrifuges, filter presses, and filter bags. **Additional information** At CBA, our focus on people is real—which is why we strive to support our employees at every stage! We care for you and your family through benefits including medical assistance, dental assistance, life insurance, a parenting program, and our Quality of Life Program—“For You”—structured around four pillars: physical activity, nutritional guidance, emotional well-being, and prevention. Depending on your work location, you may be eligible for meal benefits, food allowances, and mobility support options such as transportation vouchers, mobility reimbursement, or shuttle services. We also offer an annual bonus and a private pension plan, helping our employees prepare more effectively for the future. At home, at work, during leisure time, in public transport, and in food and medicine packaging—aluminum is part of people’s lives every day, far more than they imagine. We are a **reference in low-carbon aluminum production**, supplying diverse industries that transform society—and we are recognized as **one of the best companies to work for in the industry**, according to the Great Place To Work ranking. This is what CBA believes in—and what drives us: producing **aluminum solutions that transform lives**. If you believe in this too, join us in this commitment!

R. Moraes do Rêgo, 42 - Vila Industrial, Alumínio - SP, 18125-000, Brazil

Negotiable Salary

Young Apprentice - Jardim Alvorada - No experience required648446399585291213

Indeed

Young Apprentice - Jardim Alvorada - No experience required

A civil construction equipment rental company is seeking a Young Apprentice in Jandira (Jardim Alvorada). Pashal is a company that provides innovative solutions in technology and digital services. Focused on digital transformation, the company strives to meet its clients’ needs efficiently and with high quality. **Responsibilities:** Provide support for administrative routines within the department. Organize and file documents. Answer phone calls and provide in-person customer service (where applicable). Enter data into internal systems. Support various departments across the company as needed. Participate in theoretical training courses offered by a partner institution. Position based in Jandira / SP. Previous roles such as Intern, Professional Apprentice, Junior Assistant, or Trainee may indicate alignment with some of the responsibilities of this position. **Desired Qualifications:** **Education:** High school currently in progress **Experience:** None required **Compensation and Benefits:** * Salary: Amount to be disclosed during the selection process. * Transportation allowance * Life insurance Compensation: R$8.97 per hour. **Additional Information:** * \#UrgentOpening * Contract type: Apprenticeship – On-site. * Schedule: Part-time * Working hours: To be determined.

Av. João Balhesteiro, 2013 - Centro, Jandira - SP, 06600-020, Brazil

R$8/hour

Indeed

Commercial Executive

Description: Apply quickly via email: Requirements and qualifications: * Prior experience in sales, prospecting, or business development, preferably in consulting, marketing, or accounting sectors. * Practical knowledge of CRM tools (e.g., Kommo, Salesforce, or similar). * Strong verbal and written communication skills, with a consultative and persuasive approach. * Experience working with targets and KPIs, and the ability to manage multiple concurrent tasks. * Basic familiarity with the group’s areas of operation (business consulting, marketing, and accounting) is a plus. * Proactive, resilient, and dynamic profile, focused on results and client relationships. Benefits: Variable Work schedule: Monday to Friday – 8 hours per day Knowledge: Education: Bachelor’s degree – (Organizational Administration / Financial Administration / Communication / Ethics and Citizenship / Prevention and Health / Digital Inclusion (Office Suite) / Corporate Sociology / Business Law / Human Resources), Accounting Sciences, Marketing – currently pursuing Behavioral Skills: Communication, Public Speaking, Relationship Building 2512150202201866878

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Customer Service and Sales Specialist648446361415711215

Indeed

Customer Service and Sales Specialist

Job Description: Education/Experience: * Bachelor’s degree or higher; * Relevant experience: minimum of 2 years in Call Center areas (Customer Service and Product/Service Sales), with proficiency in Lean, Six Sigma, and COPC methodologies; Specific Knowledge: * Proficiency in customer service tools (DAC, Avaya, Salesforce, Twilio); proficiency in sales/service recovery techniques; * Proficiency in social media monitoring tools (e.g., Sprout, Khoros, Agorapulse, Sprinklr, Zoho); * Proficiency in call center performance metrics (ASA, AHT, SLA, NPS, ABS, Revenue Generation, etc.); * Proficiency in Microsoft Office suite (Excel and PowerPoint); * Knowledge of continuous improvement and process review/optimization for customer service operations to enhance resolution efficiency. Skills: * Ability to handle multiple tasks and processes simultaneously; strong interpersonal skills for collaborating with peers, cross-functional teams, partners, and customers; * Hands-on approach: directly engage in case handling and resolution; * Excellent verbal and written communication skills; * Process-oriented mindset, ability to work under pressure, and adaptability. * Supervise customer service operations; * Supervise sales and service recovery operations; * Submit weekly progress and performance reports for teams/queues under supervision; * Conduct daily coordination meetings with partners to define daily action strategies and review prior day’s productivity; * Propose and monitor the health of the service chassis to enhance operational productivity and resolution effectiveness, as well as boost sales and product/service regularization. 2512150202201866009

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Senior Media Sales Analyst648446358808351216

Indeed

Senior Media Sales Analyst

At **#TeamDecolar**, we are a team of top professionals dedicated to creating the best travel experiences to enrich people’s lives. We work collaboratively, aren’t afraid to make mistakes, and constantly strive for more. **#TeamDecolar** means growth, development, setting goals—and never stopping until they’re achieved. We innovate, create, learn from our mistakes, and thereby solidify our position as Latin America’s leading travel platform. We solve complex problems and develop new technology-driven solutions to stay at the forefront of the travel industry. **We have a new challenge for you if you:** * Take ownership of your professional development and aim to maximize your talent. * Serve as central hubs for information and aspire to deliver high-quality solutions. * Are natural “pushers” who are committed to making things happen. * Are demanding and competitive—never satisfied with merely meeting expectations, but continuously striving to surpass them. The Growth Marketing team at Decolar is responsible for accelerating the brand’s digital growth and ensuring efficient user acquisition through paid, organic, and partnership channels. It leverages performance metrics, data, and experimentation across the entire consumer journey. Driving search advertising (e.g., Google Search), maximizing ROI and investment volume, securing brand visibility in the most relevant searches, and improving keyword, ad, and bidding-strategy efficiency. ### **What will your day-to-day look like?** * Build relationships with local and international partners, advertising agencies, and tourism boards; * Negotiate both internally and externally—collaborating closely with the Ad Operations, Marketing (Brand & Performance), and Commercial teams across Despegar Group, as well as Travel Partners’ Key Account Managers, jointly developing deals with each advertiser; * Work closely on a daily basis with external clients (airlines, hotels, destinations, etc.) and internal departments of Despegar Group (AdSales, Design, Traffic/AdOps, Product, Marketing, Sales, etc.), analyzing each client’s KPIs and proposing online and offline media plans designed to meet partner needs while adding value to every campaign; * Be responsible for executing these media plans and ensuring delivery, proposing effective communication strategies aligned with deals generated by Travel Partners’ Commercial Leadership team; * Coordinate briefing and creative asset development with the Design team, and collaborate with the Traffic team to implement campaigns—monitoring delivery and regularly reviewing interim/final reports for clients, as well as for Key Account Managers per country and major regional accounts; * Manage accounts daily to achieve optimal results; * Develop brand communication strategies using internal sales insights and reports; lead creative asset and presentation production; analyze post-campaign results; and propose appropriate planning to support future campaigns; * Track key Media Solutions accounts; * Identify partner needs through briefing meetings; * Strategically plan the Marketing Plan and prepare proposals aligned with client objectives, product inventory, and available audience (forecast); * Prepare the Insertion Order (IO) and coordinate its signing, verifying compliance with SOX audit requirements. — Monitor and track timely and accurate implementation of the Marketing Plan. — Prepare and analyze interim/final campaign reports focused on communication/sales objectives, to uncover insights, foster continuous learning, propose improvements, and pursue upselling opportunities; * Maintain consistent communication with clients—prioritizing excellence in time-to-market, analysis, and account management. ### **What are the requirements for this role?** * Bachelor’s degree in Production Engineering, Economics, Business Administration, Marketing, or related fields; * Advanced Excel skills; * Experience preparing reports and executive presentations, extracting and analyzing performance data, and generating strategic insights; * Experience conducting campaign briefings and negotiating with clients; * Preferred qualifications: * SQL / Metabase / Power BI; * Experience in the Travel industry; * Familiarity with/usage of CRMs/BPM tools (e.g., Basecamp, Salesforce, Trello, Wrike, Monday); * Advanced Spanish. **#LI-JS2** **What we offer you:** 📌 To be part of an industry-leading company; 📌 To join a team of professionals passionate about traveling the world of technology—and enabling others to travel too; 📌 To integrate a team that uses technology as a path to innovation and opportunity creation; 📌 To build your own career in a competitive and challenging environment; If you want to join a unique market team that loves solving problems, innovating, and creating value—apply now! Make Decolar your next destination!! At Despegar Group, we are committed to fostering an inclusive workplace where meritocracy and equal opportunity are embedded in all our talent management processes—promoting diversity as a core element of our evolving culture. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Alameda Mamoré, 302-440 - Alphaville Industrial - Alphaville Res. Um, Barueri - SP, 06454-040, Brazil

Negotiable Salary

Automated Testing Analyst648446350000651217

Indeed

Automated Testing Analyst

Barueri Automated Testing Analyst Ref. code 377879\-pt\_BR Posted on 15 Dec 2025 Experience level Experienced professionals Contract type Permanent Location Barueri Business unit ABL AMERICAS Brand Capgemini Professional communities Quality Engineering \& Testing

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Indeed

Finance Analyst

A funeral services company is seeking a Finance Analyst in Carapicuíba. Velar Tecnologia is an IT solutions company specializing in information technology. We provide software development and IT consulting services to companies across various industries. **Responsibilities:** Monitor and analyze accounts payable and receivable. Execute daily, weekly, and monthly cash flow activities, preparing short- and medium-term financial forecasts. Support the creation of management reports and the definition of financial performance indicators (KPIs). Reconcile accounting and financial entries, identifying discrepancies and suggesting corrections. Assist in monthly closing procedures and prepare data for Accounting and Tax departments. Monitor budget targets and contribute to internal economic scenario reviews. Ensure compliance with internal financial control policies and governance standards. Collaborate with internal and external audits by providing documentation and clarifications. Previous experience as a Controller Analyst, Budget Analyst, Financial Consultant, or Treasury Analyst may indicate suitability for some of the responsibilities associated with this position. **Desired Qualifications:** **Education:** Currently pursuing a bachelor’s degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Voucher * Transportation Voucher * Life Insurance * Gympass **Additional Information:** * Employment Type: Hybrid – Hybrid work model. * Candidates from Barueri, Osasco, Jandira, or Itapevi are also eligible for this position. * Duration: Full-time * Working Hours: To be determined.

Av. Inocêncio Seráfico, 117 - Vila Dirce, Carapicuíba - SP, 06320-290, Brazil

Negotiable Salary

Indeed

Financial Analyst

A funeral services company is seeking a Financial Analyst in Barueri. Velar Tecnologia is an IT solutions company specializing in information technology. We provide software development and IT consulting services to companies across various industries. **Responsibilities:** Monitor and analyze accounts payable and receivable. Execute daily, weekly, and monthly cash flow activities, preparing short- and medium-term financial forecasts. Support the creation of management reports and the definition of financial performance indicators (KPIs). Reconcile accounting and financial entries, identifying discrepancies and proposing corrections. Assist with monthly closing procedures and prepare data for Accounting and Tax departments. Monitor budget targets and contribute to internal economic scenario reviews. Ensure compliance with internal financial control policies and governance standards. Collaborate with internal and external audits by providing documentation and clarifications. Previous experience as a Controller Analyst, Budget Analyst, Financial Consultant, or Treasury Analyst may indicate alignment with some of the responsibilities of this position. **Desired Qualifications:** **Education:** Currently pursuing a bachelor’s degree. **Experience:** Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Transportation Allowance * Life Insurance * Gympass **Additional Information:** * Contract Type: Hybrid — hybrid work model. * Candidates from Jandira, Carapicuíba, Itapevi, or Santana de Parnaíba are also eligible for this position. * Employment Period: Full-time * Working Hours: To be determined.

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Indeed

Senior PHP Developer

We are seeking a professional to develop new projects and solutions, following specifications provided by the business area. Share experiences with the team, collaborating in the knowledge transfer process, especially regarding usability. Develop new projects and solutions, following specifications provided by the business area. Analyze, develop, and maintain information systems using established methodologies and procedures, aiming to meet departmental needs. Prepare technical documentation and perform unit tests on delivered work according to established methodology, ensuring functionality and reliability of developed systems. Provide technical support to users via helpdesk tickets to ensure continuous process operation. Provide technical guidance to junior analysts, clarifying doubts and explaining appropriate work methods to facilitate knowledge transfer. Requirements: * Experience in system development and unit testing * Experience in usability of web and mobile applications * Solid expertise in PHP, Angular, mobile and web development, JavaScript, CSS, and Bootstrap * Proficiency with Visual Studio IDE version 2019 or later, .NET Framework 4.8, C# * Bachelor's degree in IT, Computer Science, Information Systems, or related fields Desirable skills: PL/SQL, APIs, Web Services, Windows Services, GitHub, .NET 8, Node.js Desirable experience working in Agile teams (Scrum) * English (advanced) * Microsoft Office Suite (advanced) Hybrid work arrangement – 1 day per week at the client’s office in Alphaville – Barueri/SP

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Indeed

IT ANALYST

**Your mission:** Act as an IT Analyst responsible for technical and operational activities related to Sustenpack’s new ERP implementation project, providing support to business areas and participating in analysis, configuration, testing, data migration, and system stabilization phases. This role plays a fundamental part in digital transformation and internal process restructuring. **Your main responsibilities will be:** * **ERP Project Support:** * Actively participate in analysis, process design, configuration, testing, and implementation phases; * Map internal processes (AS IS / TO BE) together with key users; * Support vendors and consultants in gathering technical and functional requirements; * Develop and maintain up-to-date documentation related to the project. * **System Integration and Technical Support:** * Assist in integrating the ERP with legacy systems and other corporate platforms; * Perform data validation and support preparation, cleansing, and migration of information; * Execute functional tests and assist in resolving issues identified during project phases. * **Internal Stakeholder Engagement and Support:** * Serve as the liaison point among IT, operational departments, and ERP vendors; * Support key users in daily system usage, including post-implementation; * Contribute to internal training sessions, clarification of doubts, and dissemination of best practices. * **Continuous Improvement:** * Propose optimizations to processes integrated with the ERP; * Identify opportunities for automation and improvements in operational efficiency; * Support the IT team in complementary support activities when required. **For this position, we expect you to have:** * Completed bachelor’s degree in Information Technology, Information Systems, Engineering, Business Administration, or related fields. * Prior experience in the field. * Ethics and responsibility, strong organizational and communication skills, an analytical mindset focused on problem-solving, adaptability, and teamwork. **It would be a plus if you have:** * Previous involvement in ERP implementation projects. * Basic knowledge of networks, integrations, and APIs. * Familiarity with process mapping and modeling (BPMN). * Knowledge of agile methodologies or project management. * Experience in industrial, logistics, or manufacturing environments.

R. Juazeiro, 47 - Jardim Record, Taboão da Serra - SP, 06780-050, Brazil

Negotiable Salary

Field Researcher - Indaiatuba648441178739211222

Indeed

Field Researcher - Indaiatuba

The position is for a Field Researcher in Indaiatuba/SP. As a Field Researcher, your role will be to visit establishments and collect prices of the listed products. We offer remuneration of R$95.00 per day for conducting these surveys. This amount covers 8 hours of daily work, allowing flexibility to combine it with other activities. Our hiring model is FREELANCE, with payments made on the 10th and 25th of each month. Below is the schedule: Tuesday Store: Covabra (HIDDEN STORE) Address: Jardim Juliana, Indaiatuba - SP 1,550 items to be completed by end of day What is a Mystery Shopper? These are anonymous price surveys where the researcher simulates a purchase using a supermarket shopping cart while collecting prices. Interested in participating in our selection process? Responsibilities: Conduct field research to collect information on product and service prices; Record and analyze data obtained during surveys; Identify market trends related to the surveyed prices; Report survey results to the responsible team; Stay updated on industry pricing practices. Requirements: Previous experience in field research or related areas. Knowledge of data collection and analysis techniques. Ability to work independently and as part of a team. Strong communication skills and ability to report information clearly. Attention to detail and strong observational skills. Completed high school education.

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

R$95/day

iFood Pago - Commercial Assistant648437609534751223

Indeed

iFood Pago - Commercial Assistant

**Our way of working on the team** ------------------------------- Transform your career with iFood! We are a Brazilian technology company and a reference in Latin America. Through innovative solutions, we connect thousands of restaurants to millions of consumers every day, averaging 100 million orders per month. Beyond food delivery, we also operate in Grocery, Pharmacy, and Pet. Additionally, we have iFood Pago, our fintech, which includes iFood Benefits—the iFood food and meal voucher—and iFood Pago itself, the restaurant’s bank. Join us and become part of a team that is always ahead with cutting-edge technology and continuous innovation. **Your Daily Menu** ----------------------- * Update essential reports and documents for the commercial team. * Make contract amendments and manage bureaucratic aspects. * Assist in preparing presentations to support the sales team. * Keep the CRM updated, ensuring smooth commercial operations. * Support executives with daily tasks, enabling them to focus on customer interactions. **Ingredients we’re looking for** ----------------------------- * Experience in administrative or commercial roles. * Knowledge of CRM systems, preferably Salesforce. * Proactive profile with a strong desire to grow within the commercial area. * Ability to build strong relationships and adapt to diverse demands. * Capacity to efficiently manage multiple tasks. * Genuine interest in commercial processes and operational optimization. * Ease of collaboration in a dynamic, efficiency-driven environment. **About us** ------------- At iFood, we believe diversity drives \#Innovation and delivers outstanding \#Results; therefore, we do not discriminate against candidates with disabilities, gender, sexual orientation, race/ethnicity, age, origin, family composition, or appearance. We have volunteer-led groups composed of foodlovers, where we discuss Race, Gender, LGBTQI\+, and People with Disabilities (PcD). We aim to be the company where people choose to grow and contribute to fulfilling dreams—\#AllTogether. Explore our initiatives **What are you hungry for?** ------------------------- We, the FoodLovers, are hungry for innovation and results. We constantly strive to do our best, thinking "outside the box" and acting with agility and responsibility! We’re hungry for diversity, knowledge, and sharing. We work in a highly versatile environment. What makes our special recipe? People! Come be part of it

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Negotiable Salary

Access Controller - 35446648437583987221224

Indeed

Access Controller - 35446

We are seeking a committed and attentive professional to work as an Access Controller in residential and commercial condominiums. **Responsibilities:** * Control entry and exit access; * In-person and telephone customer service; * Register visitors, service providers, new residents, and employees; * Receive and log mail and packages; * Operate and handle the internal, computerized concierge system; * Screen pedestrians and vehicles; **Requirements:** * Completed high school education; * Basic computer literacy; * Strong communication skills and professional demeanor; * Proven prior experience in this role; * Availability to start immediately; Employment type: Permanent CLT contract Salary: R$1,912.07 per month Benefits: * Health insurance * Dental insurance * Food allowance * Meal allowance * Transportation allowance Screening questions: * Are you currently employed? * What is your ZIP code? * What is your WhatsApp number? * What are your available working hours—day shift or night shift? Education: * Completed high school (Mandatory) Experience: * Do you have experience as a doorman/doorguard? (Mandatory)

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

R$1,912/month

Senior Construction & Projects Supervisor648437583038741225

Indeed

Senior Construction & Projects Supervisor

Description: To occupy the position of Senior Construction & Projects Supervisor, you must: * Hold a completed undergraduate degree in Engineering; * Have prior experience in creating and reviewing 2D/3D projects; * Have prior experience in technical review of bids and suppliers, as well as in execution and supervision of construction projects; * Possess extensive knowledge of computer applications and AutoCAD (including drafting technical drawings in CAD, interpreting existing project documents, analyzing sketches, and applying technical standards); * Must hold NR 10 and NR 35 certifications (Supervision); * Must have prior experience in construction projects, factory expansions, or plant upgrades; * Must be available for flexible working hours and business travel. The Senior Construction & Projects Supervisor will be responsible for: * Preparing technical tender documents and descriptive memoranda (mechanical, electrical, civil, and hydraulic); * Developing layouts, conceptual studies, and drawings (CAD); * Conducting field surveys to assess process variables, installation interferences, and field planning; providing technical evaluation support for proposals and suppliers; supporting, supervising, and controlling multiple projects and third-party teams; * Recommending and ensuring correct implementation of all internal work policies; * Providing support and supervision during on-site construction/installation activities; * Controlling and executing the project schedule and installation timelines; * Holding periodic engineering meetings to review project progress and planning. 251214020220284231

R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil

Negotiable Salary

Senior Automation Analyst648437508495371226

Indeed

Senior Automation Analyst

### **General Information** **Req \#** WD00092499 **Career Area:** Hardware Engineering **Country/Region:** Brazil **State:** São Paulo **City:** Indaiatuba **Date:** Friday, December 12, 2025 **Working Time:** Full\-time **Additional Locations**: * Brazil \- São Paulo \- Indaiatuba * Brazil \- São Paulo \- Indaiatuba ### **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked \#196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full\-stack portfolio of AI\-enabled, AI\-ready, and AI\-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world\-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992\) (ADR: LNVGY). This transformation together with Lenovo’s world\-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit **www.lenovo.com**, and read about the latest news via our **StoryHub**. ### **Description and Requirements** **Job Description** We are seeking a **Senior Automation Analyst** to develop, integrate, and commission industrial automation solutions aligned with Industry 4.0 principles. This professional will be responsible for designing, implementing, and optimizing control systems, industrial robotics, and data collection tools, ensuring efficiency, safety, and compliance with internal and external standards. **Responsibilities** * Develop **industrial robotics solutions**, including robot and PLC programming. * Design and implement **software for industrial equipment data collection**. * Perform **integration** of software and hardware solutions within the context of **Industry 4.0**. * Test, validate, and simulate software and hardware solutions applied to automation and control systems. * Research and evaluate emerging technologies related to **Industry 4.0** and **Industrial IoT**. * Prepare technical operating, maintenance, and commissioning instructions for systems and equipment. * Update and expand software and hardware used in automation and control subsystems. * Carry out **commissioning activities** for new industrial equipment and installations. * Ensure compliance with applicable standards, regulations, and procedures for automation systems. * Serve as the **technical interface** between R\&D, Industrial Engineering, and IT. * Comply with guidelines and standards of Quality, Environmental, Occupational Health and Safety Management Systems. * Perform other business\-related tasks as directed by leadership. **Basic Requirements** * **Bachelor’s degree in Engineering** (Electrical, Control and Automation, Mechatronics, or related fields). * **Proven prior experience** in industrial automation. * **Advanced English proficiency** (for technical reading, supplier interaction, and collaboration with global teams). * **Availability for a hybrid work model**, with **3 days onsite** and **2 days remote** per week. **Desired Qualifications** * Experience with industrial communication protocols (e.g., Modbus, Profinet, OPC\-UA). * Familiarity with MES, SCADA systems, and data analytics tools. * Certifications in automation, functional safety, or robotics. * Knowledge of NR 12. **Additional Locations**: * Brazil \- São Paulo \- Indaiatuba * Brazil \- São Paulo \- Indaiatuba

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

Indeed

IT QUALITY ANALYST

**About the Client – Conversys IT Solutions:** Conversys IT Solutions is an integration company operating in Brazil, Latin America, and Europe, dedicated to designing, implementing, and managing Information and Communication Technology (ICT) solutions. "Conversys" derives from "converge," meaning "to move toward the same point or direction." This concept reflects how we orient our current work to create future outcomes. We believe in technology’s transformative power and its potential to solve business challenges for companies of all sizes, anywhere in the world. https://conversys.global/ **QUALITY ANALYST** **Position Summary:** We are seeking a **Quality Analyst** to monitor and evaluate technical support interactions, ensuring operational excellence, compliance with processes, and continuous improvement of the customer experience. The professional will be responsible for monitoring interactions, generating insights, and supporting initiatives that elevate the quality level of delivered services. **Key Responsibilities:** * Monitor technical support interactions (voice, chat, tickets) handled by support teams. * Assess adherence to internal processes, procedures, and policies. * Prepare performance reports, dashboards, and deviation analyses. * Deliver structured feedback to teams and leadership. * Identify opportunities for process improvement and contribute to action plans. * Support the development and updating of checklists, quality criteria, and service standards. * Participate in internal and vendor calibration sessions, where applicable. * Track quality metrics and propose initiatives to improve results. * Collaborate with Operations, Training, and Process teams to ensure consistency in deliverables. **Mandatory Requirements:** * Prior experience in quality monitoring, interaction auditing, or support evaluation. * Basic technical knowledge in **telecom** (internet, voice, networks, equipment, troubleshooting). * Excellent oral and written communication skills. * Language proficiency: * **Portuguese (fluent)** * **Spanish (intermediate – writing and speaking)** * Strong analytical ability and critical thinking to identify deviations and suggest improvements. * Familiarity with Service Desk tools and monitoring platforms. **Desirable Qualifications:** * Prior experience in Service Desk or Support Center operations. * Knowledge of Quality methodologies (NPS, CSAT, QA frameworks). * Familiarity with ITIL. * Proficiency in report and analysis creation using Excel, Power BI, or similar tools. **Behavioral Profile:** * Organized and detail-oriented. * Proactive and results-driven. * Capable of working in a structured and collaborative manner. * Flexible and adaptable to dynamic environments. Minimum Education: Bachelor’s degree

Av. Catarina Etelvina Pedroso, 227 - Parque Bahia, Cotia - SP, 06717-125, Brazil

Negotiable Salary

FRAUD PREVENTION SUPERVISOR648437508010271228

Indeed

FRAUD PREVENTION SUPERVISOR

**Job Objective** The Fraud Prevention Supervisor is responsible for managing the analyst team, ensuring that preventive analyses of banking and card fraud are conducted with **accuracy, efficiency, and in accordance with market-driven quality and security standards, as well as applicable regulations**. This professional must possess strong **analytical, leadership, and strategic vision capabilities**, working to optimize processes, develop the team, and propose continuous improvements to reduce financial losses and enhance fraud detection effectiveness. **Key Responsibilities** ✔ **Lead and supervise the fraud prevention analyst team**, ensuring adherence to SLAs and operational targets. ✔ **Monitor performance indicators (KPIs), quality, and efficiency**, implementing corrective and preventive actions when necessary. ✔ **Define fraud mitigation strategies**, analyzing patterns and trends to refine detection models. ✔ **Ensure alignment with regulatory requirements and internal policies**, guaranteeing all analyses comply with security and compliance standards. ✔ **Oversee and optimize operational processes**, proposing automation and improvements to increase decision-making speed and accuracy. ✔ **Develop and train the team**, delivering technical training, refresher courses, and monitoring analysts’ progress. ✔ **Collaborate with the Quality department** to ensure analysis accuracy and continuous improvement in decision-making processes. ✔ **Interact with other departments (IT, Risk, Compliance, Customer Service, Legal, and Quality)** to ensure operational effectiveness and implementation of new control strategies. ✔ **Generate management reports and strategic analyses**, presenting insights to support executive decision-making. **Job Requirements** ✅ **Fraud Prevention Experience** – Strong expertise in banking and card fraud analysis, as well as knowledge of prevalent fraud schemes and tactics used in the market. ✅ **Leadership and Team Management** – Ability to supervise high-performing teams, develop talent, and ensure operational efficiency. ✅ **Analytical and Strategic Profile** – Skill in interpreting data, identifying patterns, and proposing effective risk mitigation solutions. ✅ **Knowledge of Anti-Fraud Tools and Systems** – Experience with Falcon, Actimize, Feedzai, SAS, and similar platforms. ✅ **Proficiency in Office Suite (Advanced Excel, Power BI, SQL)** – Essential for data analysis and development of management reports. ✅ **Familiarity with Quality Methodologies and Processes** – Experience with COPC, Lean, Six Sigma, or similar frameworks. ✅ **Decision-Making and Problem-Solving Skills** – Ability to operate under pressure and make agile, accurate decisions. **Preferred Qualifications** ✔ Experience in **BPO operations** or financial institutions. ✔ Certifications in **fraud, risk, compliance**, or related fields. ✔ Experience in **automation and enhancement of anti-fraud processes**. ✔ Flexibility regarding work hours. Minimum Education: Bachelor’s Degree

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Senior Procurement Analyst (SAP MM & Ariba Product Owner)648437504345611229

Indeed

Senior Procurement Analyst (SAP MM & Ariba Product Owner)

Job Description: Education: * Bachelor’s degree in Administration, Engineering, Information Systems, Technology, or related fields. Technical Competencies: * Proven experience as a Product Owner, SAP MM Functional Analyst, Ariba Functional Analyst, IT Business Partner, or equivalent role. * Hands-on experience in SAP projects (MM, SRM, or Ariba) and integration with procurement processes. * SAP MM (Purchasing, Contracts, Release Strategies, Catalogs, Vendor Management, and Interfaces). * SAP Ariba (Sourcing, Buying & Invoicing, Supplier Management). * Knowledge of Agile methodologies (Scrum/Kanban). * Experience in functional documentation (technical/functional specifications, user stories, acceptance criteria). * Understanding of SAP user roles, authorizations, and SOD (Segregation of Duties) best practices. * Strong analytical ability, clear communication, prioritization skills, systemic thinking, and facilitation of Agile ceremonies. * Ability to serve as a bridge between technical teams and business units. Preferred Qualifications: * Scrum Product Owner certification (CSPO, PSPO, or equivalent). * SAP certification (MM/Ariba). * Prior experience in Centers of Excellence (CoE) or Procurement Governance structures. * Experience in API-based integrations, PunchOut, automation initiatives, or B2B marketplace implementations. * Experience with workflow solutions, ITSM tools, and backlog management tools (e.g., Jira, Azure DevOps). Key Responsibilities: * Serve as Product Owner for SAP MM and SAP Ariba modules, maintaining a strategic product vision and ensuring appropriate prioritization of business requirements. * Participate in multidisciplinary transformation projects involving Procurement, Tax, Finance, Operations, Technology, and Compliance. * Manage the full improvement and enhancement backlog—defining requirements, acceptance criteria, and priorities aligned with corporate goals. * Conduct requirements gathering, process mapping (AS-IS/TO-BE), and solution design for topics directly impacting the procurement process. * Address functional support requests by analyzing incidents, resolving issues, and providing technical guidance to IT or external vendors. * Evaluate, review, and approve user roles, profiles, and authorizations in SAP MM and SAP Ariba modules, ensuring compliance with governance policies and Segregation of Duties principles. * Monitor and validate functional testing, UAT scenarios, and technical documentation for implemented changes. * Act as a facilitator between business units and IT to ensure mutual understanding, technical feasibility, and correct solution implementation. * Monitor procurement process KPIs and propose systemic improvements that enhance efficiency, compliance, and automation. * Support the Procurement team in delivering presentations, analyses, and training sessions for new processes and functionalities. * Ensure all solutions adhere to SAP best practices, internal Procurement policies, and corporate governance guidelines. 2512130202201917869

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary