Aluminio Management6 Job Listings

Senior Data Governance Analyst64878365526657120

An Information Technology Services Company is seeking a Senior Data Governance Analyst in Barueri. K2 Partnering Solutions is a company specialized in recruitment and talent consulting within the information technology sector. It connects qualified professionals with companies seeking expertise in digital and IT solutions. **Responsibilities:** Work with data catalog, metadata, and data lineage. Define Data Quality rules and SLAs. Work with Medallion Architecture (Bronze/Silver/Gold). Manage access governance and compliance with LGPD/GDPR. Define governance KPIs. Interact directly with business areas. Previous roles such as Data Governance Specialist, Senior Data Consultant, Data Quality Analyst, or Data Governance Manager may indicate alignment with some of the activities for this position. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: Hybrid — Hybrid work model. * Candidates from Jandira, Carapicuíba, Itapevi, or Santana de Parnaíba are also considered for this position. * Duration: Full-time * Working hours: To be determined.

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Information Security Coordinator - Affirmative Action Position for Black Talent (Brown and Black Individuals)64878365300225121

Indeed

Information Security Coordinator - Affirmative Action Position for Black Talent (Brown and Black Individuals)

Description: What We Expect From You: Education * Completed bachelor's degree in Information Technology, Computer Science, Engineering, Information Systems, or related fields * Advanced English proficiency Experience * Minimum of 5 years of experience in Information Security * At least 2 years in a leadership/coordination role managing teams * Proven experience in medium-to-large enterprises or the financial sector Mandatory Technical Knowledge * In-depth knowledge of Identity and Access Management (IAM) * Practical experience with SOC/SIEM * Proficiency in vulnerability management tools * Solid understanding of WAF, IPS/IDS, DLP, and CASB * Experience with DevSecOps and application security tools * Knowledge of frameworks: ISO 27001, NIST CSF, CIS Controls * Understanding of LGPD and data protection principles Technical Competencies * Security project management * IT risk analysis and management * Security incident response * Security testing (penetration testing, vulnerability analysis) * Cloud security (AWS, Azure, GCP) Nice-to-Have Qualifications: Certifications * CISSP (Certified Information Systems Security Professional) * CISM (Certified Information Security Manager) * ISO 27001 Lead Implementer/Auditor * CEH (Certified Ethical Hacker) * CCSP (Certified Cloud Security Professional) * Certifications in specific tools (Splunk, AWS Security, etc.) Differentiating Experiences * Experience in financial institutions, fintechs, or consortia * Experience with regulatory compliance (BACEN, CVM) * Knowledge of GRC (Governance, Risk and Compliance) * Experience with COBIT and ITIL frameworks * Understanding of Privacy by Design * Fluent English Behavioral Competencies * Collaborative leadership: Ability to inspire, develop, and engage multidisciplinary teams * Strategic vision: Ability to align security initiatives with business objectives * Assertive communication: Skill in translating technical concepts for diverse audiences * Sense of urgency: Ability to prioritize and operate effectively in dynamic environments * Results orientation: Focus on high-quality deliverables and continuous improvement * Analytical thinking: Critical analysis and data-driven decision-making skills * Resilience: Ability to perform under pressure during crisis situations * Collaboration: Ease of working with business units and other IT teams Your Day-to-Day Responsibilities: Management and Leadership * Coordinate and develop the information security team, fostering a culture of technical excellence and continuous improvement * Establish goals, objectives, and performance indicators (KPIs/KRIs) for the area * Conduct status review meetings and report executive updates to the CISO and security committees Information Security Governance * Implement and maintain an information security governance framework aligned with ISO 27001, NIST, CIS Controls, and LGPD standards * Develop and review security policies, procedures, and standards * Manage the security compliance and audit program * Conduct risk assessments and vulnerability remediation activities Identity and Access Management (IAM) * Administer Identity and Access Management (IAM) solutions * Implement and operate a corporate password vault * Ensure segregation of duties (SOD) and the principle of least privilege * Manage the digital identity lifecycle and conduct periodic access reviews Security Operations * Supervise SOC (Security Operations Center) and SIEM operations * Manage the incident detection and response program * Coordinate penetration testing (pentest) and vulnerability remediation * Oversee vulnerability management (GVUD) and patch application Application Security and DevSecOps * Implement DevSecOps practices across the development lifecycle * Manage code analysis tools (SAST/DAST/SCA) * Integrate security into CI/CD pipelines * Conduct security reviews of architectures and applications Security Controls * Manage protective solutions: WAF, IPS/IDS, DLP, CASB * Implement and monitor data loss prevention controls * Supervise cloud and hybrid environment security * Ensure endpoint and critical infrastructure protection Privacy and Data Protection * Collaborate with the DPO to implement privacy controls * Ensure compliance with LGPD and sector-specific regulations * Implement Privacy by Design in projects * Manage personal data processing activities 2512200202551929184

Av. Dr. Álvaro Ribeiro, 489 - Jardim Deghi, Santana de Parnaíba - SP, 06502-181, Brazil

Negotiable Salary

Professor A - Systems Analysis and Design - Sorocaba/SP (1)64878365268099122

Indeed

Professor A - Systems Analysis and Design - Sorocaba/SP (1)

Description: * Completed undergraduate degree in Systems Analysis and Development, Computer Science, Software Engineering, Computer Engineering, or related fields. * Preferred: Master’s degree in Computing, Information Systems, Software Engineering, or Information Technology. * Solid and proven experience in the systems development lifecycle, including database modeling, network infrastructure, or IT project management. * Technical proficiency in modern programming languages and up-to-date development tools (industry-standard technology stack). * Deliver theoretical and practical classes. * Learning Assessment. * Pedagogical Innovation. * Continuous Professional Development. * Participation in Academic Committees. * Ethical and Behavioral Responsibilities. 2512200202551929839

R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil

Negotiable Salary

PROFESSOR A - SYSTEMS ANALYSIS AND DESIGN - SOROCABA/SP64859047323905123

Indeed

PROFESSOR A - SYSTEMS ANALYSIS AND DESIGN - SOROCABA/SP

We are the most diversified educational group in the country. Every day, we create incredible futures through innovation. We roll up our sleeves to turn ideas into reality and implement them. We face challenges with resilience and adapt to constant change. Here, we are a team—not heroes—guided by the desire to make a difference and connected in one unique way: the \#CognaWay. Our relationships are direct and respectful, and the success of our students and clients is our success. Moreover, we value diversity because we know that the more diverse our repertoire, the more comprehensive and inclusive we become. Together, we empower people to build a better version of themselves! So, are you ready to join the absolute market leader in the educational segment? Join Cogna. **Your day-to-day responsibilities:** You will work in the academic area, preparing and delivering classes, administering exams, and monitoring the development of students under your responsibility—always striving to optimize classroom learning by leveraging all available methodologies and technologies. **Responsibilities and duties** * Deliver theoretical and practical classes * Learning assessment * Pedagogical innovation * Continuous professional development * Participation in academic councils * Ethical and behavioral responsibilities **Requirements and qualifications** * Completed undergraduate degree in Systems Analysis and Development, Computer Science, Software Engineering, Computer Engineering, or related fields. * Preferred: Master’s degree in Computing, Information Systems, Software Engineering, or Information Technology. * Solid, proven experience in the systems development lifecycle, including database modeling, network infrastructure, or IT project management. * Technical proficiency in modern programming languages and up-to-date development tools (current market technology stack). **Additional information** **What can you expect from us?** * Undergraduate and graduate scholarship programs: available at our educational units for you and your dependents (spouse and children). * SESC membership: opens doors to countless opportunities for improved quality of life. * Univers pharmacy partnership: discounts on a wide range of medications. * Corporate university: numerous learning paths and free courses in our corporate university to support your continuous growth with us. * Book discounts: enabling you to acquire top titles from our publishing houses. * Wellhub (Gympass): helping you stay active in your daily life. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza – Internal Recruitment Program: accelerating your career through internal opportunities. * Life insurance: mandatory for all CLT employees at no cost; coverage begins on your admission date. Here, we believe in respect, diversity, and inclusion across all dimensions. All qualified candidates will be considered regardless of race, gender, gender identity, gender expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to advance further every day, generating employability for diverse talents. Join us and enrich our team! Innovation drives us forward. Cogna is one of the world’s largest education organizations and a pioneer in Brazil. Our mission is to “empower people to build a better version of themselves.” With over 50 years of tradition, we are now among the world’s largest education companies, operating a broad business model offering numerous growth opportunities. We deliver educational products and services spanning from early childhood learning through to senior education. \#ThisIsCogna—we embody the evolution and dynamism of a young startup, yet backed by the structure of a large organization with over 70 brands. Here, we act with the student’s success in mind. We are passionate about education and value people. We take ownership and drive results, always creating sustainable value—and together, we achieve more. We are **Cogna!**

R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil

Negotiable Salary

Indeed

Operations Manager

**DESCRIPTION** --------------- Responsible for end-to-end management of warehouse processes (Inbound or Outbound) during a specific shift or multiple shifts. Key Responsibilities: * Lead teams of Area Managers and associates in operations * Ensure safety, quality, and operational performance * Achieve and exceed operational targets * Develop strategic planning and forecasting * Mentor and develop team members * Implement process improvements Management: * Reports to the Senior Process Manager * Leads a team of Area/Team Managers * Manages approximately 300 direct/indirect employees, with variations depending on the period * Interfaces with support functions (HR, Finance, Facilities, Security, IT) Additional Requirements: * Availability to work on a 3x2 schedule (3 consecutive workdays followed by 3 days off, then 2 consecutive workdays followed by 2 days off) * 12-hour shifts (day shift: 6:00 AM to 6:00 PM or night shift: 6:00 PM to 5:00 AM) * Availability to work on weekends * Ability to lift up to 22 kg * Walk long distances within the warehouse * Stand for up to 12 hours * Adapt to varying environmental conditions * Access all areas of the facility (stairs, ship-ladder style stairs) **BASIC QUALIFICATIONS** ------------------------ * Bachelor's degree or equivalent * Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays * Experience in employee and performance management * Advanced English skills **PREFERRED QUALIFICATIONS** ---------------------------- * Experience with performance metrics, process improvement, or lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

R. Dorva Banharo Salgueiro, 149 - Vila Nova, Cajamar - SP, 07750-770, Brazil

Negotiable Salary

Internal Controls Specialist64859047243522125

Indeed

Internal Controls Specialist

We are more than a machine—we are people who transform and **create infinite possibilities.** We work to **simplify and accelerate businesses for everyone**, offering intelligent financial solutions. Here, we invest in **technology**, promote **development**, and foster **innovation** to forge new possible paths and generate positive impact in the world. At Cielo, we work with **autonomy** to write our own journey, **freedom** to be who we are, and the opportunity to **make things happen**. We are a team that **dreams in the plural**, delivering a comprehensive experience while focusing on the physical and mental well-being of our 7,000+ employees and their families. We believe in **inclusion and belonging** for all people, embracing their uniqueness and diversity of life experiences. Let’s achieve your dreams together! **Responsibilities and assignments** ----------------------------------- **There’s a place for you in this purpose:** * Risk and control mapping; * Design and effectiveness testing of controls; * Preparation of work results through reports and presentations; * Presentation of work results to various hierarchical levels, including the Executive Board, forums, and committees. **Requirements and qualifications** ------------------------------ **What does the #CieloTeam expect from you?** * Broad knowledge of risks, controls, and processes in Technology (IT); * Experience in at least one of the following areas: internal controls, internal audit, external audit, or risk management; * Knowledge of risk and control matrices for Technology areas; * Proficiency in Excel; * Data analytics knowledge is a plus; * Ability to interact effectively with internal stakeholders; * Strong understanding of Technology topics. **Additional information** -------------------------- **Why live infinite possibilities alongside us?** * Medical and Dental Assistance; * Annual Variable Compensation (PPR); * Meal and Food Allowance; * Commuter Bus/Transportation Voucher or Parking; * Hybrid Work Model; * Remote Work Allowance; * Life Insurance; * Home and Auto Insurance; * Family Funeral Assistance; * Private Pension Plan; * Support Channel for Specialists (nutrition, psychology, gynecology, etc.); * Vaccination Campaign; * Access to numerous courses on our Educa platform; * Wellhub; * Healthy Pregnancy Program; * Extended Maternity and Paternity Leave; * Childcare Assistance; * Birthday Day Off; * Flexible Dress Code; * Flexible Working Hours; * Shortened Fridays; * Extended Lunch Break (1h30).

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Offensive Security & Vulnerability Management Manager - (Red Team)64859047011970126

Indeed

Offensive Security & Vulnerability Management Manager - (Red Team)

Description: What do we expect from you? * Solid experience in Offensive Security, Penetration Testing, and Vulnerability Management in large-scale environments. * Practical experience with digital retail environments, such as e-commerce, mobile applications, APIs, third-party integrations, and payment platforms. * Proficiency in security testing methodologies (PTES, OWASP, NIST 800-115, MITRE ATT&CK) and risk-based prioritization. * Experience leading technical teams, with a focus on delivery, maturity, and continuous improvement. * Ability to translate technical vulnerabilities into business risk, supporting executive decision-making. * Strong written and verbal communication skills, tailored for technical audiences, managers, and executives. * Organized, analytical, and results-oriented profile. * Ability to collaborate effectively in dynamic environments with multiple stakeholders. Additional/Desirable Information * Solid experience in Offensive Security, Penetration Testing, and Vulnerability Management in large-scale environments. * Practical experience with digital retail environments, such as e-commerce, mobile applications, APIs, third-party integrations, and payment platforms. * Proficiency in security testing methodologies (PTES, OWASP, NIST 800-115, MITRE ATT&CK) and risk-based prioritization. * Experience leading technical teams, with a focus on delivery, maturity, and continuous improvement. * Ability to translate technical vulnerabilities into business risk, supporting executive decision-making. * Strong written and verbal communication skills, tailored for technical audiences, managers, and executives. * Organized, analytical, and results-oriented profile. * Ability to collaborate effectively in dynamic environments with multiple stakeholders. We are seeking an Offensive Security & Vulnerability Management Manager to plan, structure, and lead the annual calendar of penetration tests, adversary simulations, and cyber resilience testing, as well as manage the vulnerability lifecycle originating from multiple sources—including scanners, pentests, threat intelligence, and third-party assessments. This role plays a strategic part within the retail and digital channels context, ensuring that platforms such as e-commerce, mobile applications, APIs, partner integrations, payment methods, and corporate environments are continuously assessed and prioritized based on risk, business impact, and regulatory requirements. What will your day-to-day look like? * Define and evolve the Vulnerability Management vision and roadmap for typical retail environments, including e-commerce, mobile applications, APIs, partner integrations, payment methods, and corporate infrastructure. * Lead the Offensive Security program, covering penetration testing across digital platforms, store systems, corporate environments, and new projects. * Plan, prioritize, and approve the annual security testing calendar, considering business impact, internet exposure, retail seasonality (e.g., critical commercial dates), and regulatory requirements. * Manage multidisciplinary teams (Specialists, Seniors, Plenums, and Juniors), fostering technical development, process standardization, and security culture. * Define, monitor, and report KPIs and OKRs that translate technical risk into business impact (operational continuity, reputation, customer data, and payment systems). * Coordinate and govern external security testing vendors, ensuring technical quality, methodological adherence, and effectiveness of deliverables. * Collaborate closely with Technology, Product, and other security teams to support risk prioritization and mitigation decisions. * Conduct analyses and make decisions in critical scenarios, such as emergency vulnerabilities, expired SLAs, and security incident support. * Represent Offensive Security and Vulnerability Management topics in executive forums, committees, and internal or external audits. * Ensure program compliance with policies, internal standards, and regulatory requirements—including LGPD, PCI DSS, and other retail-specific obligations. 2512180202551924872

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Senior Digital Project Manager64858961078019127

Indeed

Senior Digital Project Manager

An Information Technology Services company is seeking a Senior Digital Project Manager in Barueri. Triggolabs is a company focused on innovative technology solutions. It develops products and services aimed at optimizing processes and increasing business efficiency. **Responsibilities:** Manage multiple digital projects simultaneously, ensuring deadlines, quality, and alignment with business objectives. Serve as the primary communication bridge between clients, internal departments, and vendors. Conduct planning, monitoring, and documentation of project stages (briefing, schedules, deliverables). Collaborate closely with UX/UI, technology (front-end and back-end), SEO, media, and web analytics teams. Use project management tools (e.g., ClickUp) to organize tasks, track status, and control deliverables. Anticipate risks and propose solutions to maintain project progress. Participate in client presentations and meetings for project leadership and follow-up. **Desired Qualifications:** **Education:** Bachelor’s degree completed **Experience:** Relevant experience required **Compensation and Benefits:*** Salary: Salary range will be disclosed during the interview. * Meal Allowance * Health Insurance * Dental Insurance * Life Insurance **Additional Information:*** Employment Type: Hybrid — Hybrid work model. * Candidates from Jandira, Carapicuíba, Itapevi, or Santana de Parnaíba are also eligible for this position. * Duration: Full-time * Working Hours: To be agreed upon.

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Mid-Level Digital Project Manager64858961125378128

Indeed

Mid-Level Digital Project Manager

An Information Technology Services company is seeking a Mid-Level Digital Project Manager in Carapicuíba. Triggolabs is a company focused on innovative technology solutions. It develops products and services aimed at optimizing processes and increasing business efficiency. **Responsibilities:** Manage multiple digital projects simultaneously, ensuring deadlines, quality, and alignment with business objectives. Act as the primary communication bridge among clients, internal departments, and vendors. Conduct planning, monitoring, and documentation of project phases (briefing, schedules, deliverables). Collaborate closely with UX/UI, technology (front-end and back-end), SEO, media, and web analytics teams. Use project management tools (e.g., ClickUp) to organize tasks, track status, and control deliverables. Anticipate risks and propose solutions to maintain project progress. Participate in client presentations and meetings for project leadership and follow-up. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Relevant experience required **Compensation and Benefits:*** Salary: Salary range will be disclosed during the interview. * Meal Allowance * Health Insurance * Dental Insurance * Life Insurance **Additional Information:*** Employment Type: Hybrid — Hybrid work model. * Candidates from Barueri, Osasco, Jandira, or Itapevi are also eligible for this position. * Duration: Full-time * Working Hours: To be determined.

Av. Inocêncio Seráfico, 117 - Vila Dirce, Carapicuíba - SP, 06320-290, Brazil

Negotiable Salary

Indeed

Sales Executive

Hello, we are Faiston! A Brazilian technology company that, for over 20 years, has been transforming and inspiring through this sector. Our primary objective is to provide adaptable solutions to our users, meeting their needs and exceeding their expectations. Have you ever considered working at one of Brazil’s most innovative technology companies? Then Faiston is the right place for you! WHO WE ARE \- Faiston \| Evolving is the revolution **The responsibilities of the professional who will occupy this position will be:** * Prospect New Clients: Identify business opportunities, research the market, and prospect potential new clients within the IT and related services sector; * Present Solutions: Develop a deep understanding of client needs and present our services and solutions persuasively and in a personalized manner; * Negotiate Contracts: Conduct effective negotiations, ensuring proposals align with client needs and company objectives; * Achieve Sales Targets: Work to meet and exceed established sales targets, ensuring continuous growth of the customer base; * Maintain Relationships: Cultivate long-term relationships with existing clients, ensuring ongoing satisfaction and identifying additional sales opportunities; * Monitor the Market: Stay updated on trends and innovations in the IT sector to provide relevant insights to clients; * Reporting and Documentation: Maintain accurate records of sales activities, reports, and required documentation. **For this position, we require you to have:** * Proven experience in B2B IT services sales, with emphasis on acquiring new clients (Hunter profile). * Ability to identify sales opportunities and manage the full sales cycle from start to finish. * Strong communication and negotiation skills. * Ability to work independently and collaboratively in teams. * Goal- and results-oriented. * Degree in IT-related fields, business administration, sales management, or related disciplines. **The work location for this position will be:** * Barueri\- SP

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Senior Manager – Technological Risks648465757785631210

Indeed

Senior Manager – Technological Risks

**About Bradesco** Bradesco is one of Brazil’s largest financial groups, with a history marked by pioneering spirit and innovation. Through our broad and diversified portfolio of financial products, banking services, and insurance offerings, we contribute to individuals’ aspirations and to the sustainable growth of businesses and society. Join our financial ecosystem and impact the experience of millions of people! At Bradesco, we value diversity in all its forms. Therefore, our job openings are open to all individuals, regardless of gender, race, sexual orientation, disability, age, or any other characteristic. Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** What is our Cyber Security team? We are dedicated to protecting our assets, information, and employees. We proactively identify and mitigate risks, respond swiftly to incidents, and promote a security culture across the entire organization. Our commitment is to the integrity, confidentiality, and availability of corporate resources, ensuring business continuity and customer trust. Work model: Hybrid – 3 days onsite Unit: Osasco/SP **What will your day-to-day look like?** As Senior Manager – Technological Risks, you will work within the Cyber Risks and Operational Resilience Management team, and your main responsibilities will include: * Defining governance and strategy for technological risks, aligning policies and frameworks (NIST, COBIT, ITIL) with corporate and regulatory guidelines. * Mapping critical assets and assessing risks through qualitative and quantitative analyses, monitoring emerging risks. * Implementing and monitoring controls to ensure effectiveness, conducting periodic testing, and promoting automation. * Consolidating executive reports and key risk indicators (KRIs) for committees and senior management, ensuring transparency with regulators and shareholders. * Engaging stakeholders and fostering a risk-aware culture, serving as a reference point for governance and risk mitigation. **Requirements and Qualifications** What do you need to have or know? * Bachelor’s degree in Information Technology, Computer Science, Engineering, or Data Processing. * Postgraduate degree in related fields such as Risk Management, Information Security, IT Governance, or Project Management. * Knowledge of frameworks and standards: COBIT, ITIL, ISO 27001. * Experience in technological risk management and/or related areas. * Interaction with Cybersecurity and Operational Resilience areas. * Desired certifications: CISSP, CISM, or similar. **What We Offer** At Bradesco, we value health and well-being, offering an extensive portfolio of benefits to all our employees: * Profit Sharing (PLR) or Bonus: Based on position eligibility* * Health Insurance * Dental Insurance * Life Insurance * Food Allowance * Meal Voucher * 13th Food Basket * Total Pass * Commuter Benefit (optional enrollment) * Discounts on products and services from partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Bradesco Well-Being Program: a program focused on health, well-being, and quality of life * Unibrad: Bradesco Corporate University * Fee Waivers: special conditions on various products and services * Daycare or Nanny Assistance * Extended Paternity Leave of 20 days * Maternity Leave of 180 days, with assistance throughout pregnancy and postpartum

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Negotiable Salary

Senior Quality Engineer648465758448671211

Indeed

Senior Quality Engineer

Cyber Solutions is a technology company passionate about innovation and digital transformation. We operate as a **Software Factory** and a **Body Shop of IT Professionals**, delivering **intelligent** and **customized solutions** across multiple sectors, including **Retail**, **Industry**, and **Insurance**. **About Us** Founded in 1999, we have grown rapidly by combining creativity and engineering to develop technological solutions that make a difference. Our **mission** is to **transform lives** through **transparency**, **enthusiasm**, and an unwavering drive to **evolve**. **Our Culture and Values** At Cyber Solutions, we believe people are our greatest asset. We work guided by principles that strengthen our team and accelerate our growth: * **God:** Our foundation is rooted in ethics, love, and purpose. * **People:** We value respect, empathy, and collaboration. * **Action:** We act decisively to generate impact. * **Excellence:** Quality and dedication are embedded in our DNA. * **Evolution:** We continuously learn and innovate. * **Results:** Our focus is on delivering solutions that truly transform. **We Are Growing!** We are expanding our team and seeking a **Quality Assurance (QA) Engineer** to strategically ensure the quality of our digital solutions. The professional will engage in strategic projects, ensuring **quality**, **stability**, **technical compliance**, and **alignment with business rules**, collaborating closely with Product, Development, and Business teams. **Main Responsibilities** **Quality Management and Test Strategy** * Ensure software delivery quality across all phases of the lifecycle. * Define and execute the **test strategy**, covering both functional and non-functional testing. * Identify risks that may affect quality, timelines, or delivery stability. * Define high-level test scenarios, objectives, and appropriate test types for each project. * Ensure quality requirements are met within sprints. **Test Planning, Execution, and Governance** * Create and maintain the **Test Plan**. * Write and execute end\-to\-end and regression tests. * Plan and monitor regression testing, engaging the **QA COE** for automation when required. * Ensure standardization of processes, modeling, reporting, and test execution. * Update and maintain regression folders in **Octane**. **Metrics, Indicators, and Continuous Improvement** * Declare, track, and analyze quality metrics and indicators. * Monitor indicators using tools such as **PBI**, **Octane**, and **SonarQube**. * Prepare QA indicator reports and No\-Go recommendation reports. * Drive continuous improvement plans based on test results. * Maintain the quality improvement backlog and action plan. **Project Involvement and Stakeholder Alignment** * Participate in technical and business refinement sessions. * Engage in agile ceremonies (planning, review, retrospective, dailies). * Ensure understanding of scope, solution, impacted processes, and involved systems. * Align with Business, Product, and Technology areas. * Monitor production incidents and ensure their logging and tracking in quality indicators. **People and Project Management** * Manage QA people and projects. * Support the organization of the QA team’s work, promoting best practices and technical growth. **Secondary Responsibilities** * Evaluate regression and end\-to\-end test results. * Review release schedules and flag quality-related risks. * Incorporate incident data into reports and indicators. * Contribute to QA process evolution, documentation, and maturity. **Technical Requirements** * Solid experience in **Software Quality Assurance (QA)**. * Hands\-on experience with tools: **Octane**, **Jira**, **PBI**, and **SonarQube**. * Basic knowledge of **test automation**. * Experience in planning and executing functional and non\-functional tests. * Ability to analyze metrics, indicators, and risks. * Experience in project and/or people management. **Behavioral Requirements** * Excellent communication and teamwork skills. * Analytical, organized, and results\-oriented profile. * Proactive in identifying risks and opportunities for improvement. * Strong sense of responsibility, systemic vision, and attention to detail. * Ability to operate both strategically and operationally. **Differentiators** * Deeper experience in test automation. * Experience in agile environments (Scrum, Kanban). * Involvement in highly complex or mission\-critical projects. * Experience in QA process governance and maturity. **Contract Model** * On\-site allocation in a factory model, with an initial probationary period of 3 months and a pre\-agreed number of working hours. * **Location:** Preferably São Paulo (hybrid — partial in\-office presence required).

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Senior Service Platform Specialist648446331139861212

Indeed

Senior Service Platform Specialist

**Job Description** At Logicalis, we are redesigning our service platform with a focus on artificial intelligence, automation, collaboration, and operational excellence—transforming how we deliver and operate our managed services across Latin America. We are seeking a Service Platform Tech Lead focused on Observability and Automation to technically lead this transformation at the regional level, connecting people, processes, and technology to maximize the efficiency and reliability of our managed services. This role combines deep technical expertise, business acumen, and regional collaboration—and is essential to integrating our local operations into a single, modern, data-driven service platform. Responsibilities - Serve as the administrator and technical leader for Observability and Automation, responsible for architecture, innovation, and continuous improvement of solutions across Latin America. - Define and evolve Latin America’s observability and automation strategy, reviewing tools, practices, and metrics to enhance operational visibility and proactivity. - Lead the incident and alert automation strategy, ensuring alerts trigger automated, integrated, and intelligent responses—reducing manual effort and response time. - Ensure architectural best practices, security, and integration by connecting observability platforms with complementary tools. - Lead and provide technical guidance to regional teams, validating local implementations, ensuring adherence to the Latin America architecture, and promoting standardization and efficiency. - Act as a facilitator for regional technical exchange, fostering collaboration and continuous knowledge sharing. - Serve as the focal point for innovation, evaluating new observability, automation, and SRE technologies and frameworks for application across Logicalis’ portfolio. - Support strategic initiatives aligned with the service modernization program. - Support the definition of the regional IT architecture, integrating the pillars of observability, automation, data, security, and service management. - Collaborate with business units and service practices to contribute to the development of new offerings and solutions—with a particular focus on security and operational resilience. **Qualifications**+ Requirements - Proven experience in designing and implementing observability solutions, preferably using tools such as LogicMonitor, Zabbix, Grafana, and others. - Advanced knowledge of operational process automation, scripting, APIs, and alert integration. - Strong understanding of SRE (Site Reliability Engineering), performance monitoring, resiliency, and event/incident management. - Solid knowledge of enterprise architecture and ITIL 4 frameworks applied to automation and observability contexts. - Ability to provide technical leadership to distributed teams, promoting best practices and mentoring. - Experience in managed service provider (MSP) environments and distributed regional operations—with emphasis on collaboration and technical excellence. - Analytical capability and business vision to translate operational requirements into scalable technical solutions. - Advanced Spanish (frequent interaction with regional teams). - Advanced English (frequent interaction with global teams). + Preferred Qualifications - Certifications in SRE, DevOps, or Observability. - Programming and automation skills (e.g., Python, PowerShell, Ansible, etc.). - Experience with SIEM/SOAR and integration between observability and security. - Experience with other platform technologies: ITSM, data, omnichannel, etc. - Familiarity with operational security and integration with SOC/NOC—including vulnerability monitoring and compliance. - Familiarity with DevOps models and process automation. - Experience with AIOps platforms or intelligent event correlation solutions. - Analytical, proactive, and collaborative profile, with interest in bridging technology, operations, and business strategy

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Sr Service Platform Specialist648446330816011213

Indeed

Sr Service Platform Specialist

**Job Description** ------------------- At Logicalis, we are redesigning our service platform with a focus on artificial intelligence, automation, collaboration, and operational excellence—transforming how we deliver and operate our managed services across Latin America. We are seeking a Service Platform Tech Lead focused on Observability and Automation to lead this transformation technically at the regional level, connecting people, processes, and technology to maximize the efficiency and reliability of our managed services. This role combines deep technical expertise, business acumen, and regional collaboration, and is essential to integrate our local operations into a single, modern, data-driven service platform. Responsibilities * Serve as the administrator and technical leader for Observability and Automation, responsible for architecture, innovation, and continuous improvement of solutions across Latam. Define and evolve Latam’s observability and automation strategy by reviewing tools, practices, and metrics to enhance operational visibility and proactivity. Lead the incident and alert automation strategy, ensuring alerts trigger automated, integrated, and intelligent responses—reducing manual effort and response time. Ensure architectural best practices, security, and integration by connecting observability platforms with complementary tools. Lead and provide technical guidance to regional teams, validating local implementations, ensuring adherence to the Latam architecture, and promoting standardization and efficiency. Act as an enabler of regional technical exchange, fostering collaboration and continuous knowledge sharing. Serve as the innovation focal point, evaluating new observability, automation, and SRE technologies and frameworks for application across Logicalis’ portfolio. Support strategic initiatives aligned with the service modernization program. Support definition of the regional IT architecture, integrating the pillars of observability, automation, data, security, and service management. Collaborate with business units and service practices to contribute to the development of new offerings and solutions—with particular emphasis on security and operational resilience. **Qualifications** Requirements: Solid experience in architecture and implementation of observability solutions, preferably using tools such as LogicMonitor, Zabbix, Grafana, and others. Advanced knowledge of operational process automation, scripting, APIs, and alert integration. Proficiency in SRE (Site Reliability Engineering) concepts, performance monitoring, resiliency, and event/incident management. Strong understanding of enterprise architecture and ITIL 4 frameworks applied to automation and observability contexts. Ability to technically lead distributed teams, promote best practices, and provide mentorship. Experience in managed service provider (MSP) environments and distributed regional operations, with emphasis on collaboration and technical excellence. Analytical capability and business vision to translate operational requirements into scalable technical solutions. Advanced Spanish (frequent interaction with regional teams). Advanced English (frequent interaction with global teams). Preferred Qualifications: Certifications in SRE, DevOps, or Observability. Programming and automation knowledge (e.g., Python, PowerShell, Ansible). Experience with SIEM/SOAR and integration between observability and security. Experience with other platform technologies: ITSM, data, omnichannel, etc. Familiarity with operational security and integration with SOC/NOC—including vulnerability monitoring and compliance. Familiarity with DevOps models and process automation. Experience with AIOps platforms or intelligent event correlation solutions. Analytical, proactive, and collaborative profile, with interest in connecting technology, operations, and business strategy. **Job Snapshot** ---------------- * **Employee Type:** Full\-Time * **Location:** Barueri, Brazil * **Job Type:** Other * **Experience:** Not Specified * **Date Posted:** 12/15/2025

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

IT Governance Specialist I648446330332191214

Indeed

IT Governance Specialist I

**About Bradesco** Bradesco is one of Brazil’s largest financial groups, with a history marked by pioneering spirit and innovation. Through our broad and diversified portfolio of financial products, banking services, and insurance solutions, we contribute to individuals’ aspirations and to the sustainable growth of businesses and society. Join our financial ecosystem and impact the experience of millions of people! At Bradesco, we value diversity in all its forms. Therefore, our job openings are open to all individuals, regardless of gender, race, sexual orientation, disability, age, or any other characteristic. Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** What is our IT Governance team (DGTI)? We drive and align the integrated technology strategy across dependencies, aligned with organizational objectives, coordinating IT strategic planning, evaluating and monitoring the portfolio, outcomes, risks, and financial performance. Work model: Hybrid – 2 days onsite Location: Osasco – SP **Your day-to-day responsibilities** As an IT Governance Specialist I, you will join the Large Contracts Management team, with the following key responsibilities: * Manage strategic contracts and develop renegotiation strategies with major technology suppliers. * Collaborate with business areas to ensure accurate and optimized negotiations. * Research and evaluate the best available technology solutions in the market, considering products and pricing models offered by leading vendors. * Prepare strategic reports with robust insights and well-founded recommendations to support senior leadership decision-making. * Develop and implement innovative processes and intelligent strategies based on market tools and analyses. * Collaborate with a dynamic and engaged team, leveraging artificial intelligence and other technologies to maximize delivery efficiency. * **Requirements and Qualifications** What do you need to have or know? * Bachelor’s degree in IT Service Management, Governance, Computer Science, Information Systems, Business Administration, or related fields. * Solid experience in negotiating with major technology partners and strategically managing contracts. * Knowledge of key technology vendor products and pricing models. * Strong communication, teamwork, and negotiation skills, coupled with the ability to influence strategic decisions. * Familiarity with methodologies focused on efficiency and strategic planning. It would be a plus if you have: * Experience in digital transformation initiatives and innovation projects. * Knowledge of agile methodologies and strategic analysis tools. * Familiarity with tools such as ServiceNow. **What We Offer** At Bradesco, we value health and wellbeing, offering a comprehensive benefits portfolio to all our employees: * Profit-Sharing Plan (PLR) or Bonus: Subject to position eligibility* * Health Insurance * Dental Insurance * Life Insurance * Food Allowance * Meal Voucher * 13th Food Basket * Total Pass * Transportation Voucher (optional enrollment) * Discounts on products and services from partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Viva Bem Bradesco: health, wellbeing, and quality-of-life program * Unibrad: Bradesco Corporate University * Fee Waivers: special conditions on various products and services * Daycare or Nanny Assistance * Extended Paternity Leave of 20 days * Maternity Leave of 180 days, with supportive assistance throughout pregnancy and postpartum

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Negotiable Salary

Indeed

Cyber Security SR

**About Bradesco** Bradesco is one of Brazil’s largest financial groups, with a history marked by pioneering spirit and innovation. Through our broad and diversified portfolio of financial products, banking services, and insurance solutions, we contribute to individuals’ aspirations and to the sustainable growth of businesses and society. Join our financial ecosystem and impact the experience of millions of people! At Bradesco, we value diversity in all its forms. Therefore, our job openings are open to everyone, regardless of gender, race, sexual orientation, disability, age, or any other characteristic. Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** What is our IT Infrastructure Department (DITI) team? Our mission is to ensure the availability and performance of services and customer service channels through automated actions, operational efficiency, and enhanced customer experience. Work model: Hybrid – 3 days onsite Unit: Osasco – SP **What will your day-to-day look like?** As a Cyber Security III professional, you will work within the Cyber Security Management team, with the following key responsibilities: * Define target vision and corporate standards (blueprints, guardrails, and “STANDARD”) across domains: Identity/IAM & PAM, Networks/Segregation/Zero Trust, Data/Encryption/KMS/HSM, Observability/Detection, Resilience/BCP-DR. * Design and evolve Reference Architectures (landing zones on Azure/AWS, API security, micro/macro-segmentation, ZTNA/SASE) and maintain a repository of standards. * Lead architecture governance, DDA/DDI reviews, and threat modeling (MASA), prioritizing risks and controls. * Establish API security (OAuth2/OIDC, mTLS, FAPI-BR). * Ensure security controls in CI/CD (IaC scanning, container security, supply chain) and runtime policies in Kubernetes/OpenShift. * Ensure compliance with LGPD and Bacen regulations in architectures and third-party/cloud integrations. **Requirements and Qualifications** What do you need to have or know? * Bachelor’s degree in Computer Science or related fields. * Solid experience in Security Architecture (standards, blueprints, Zero Trust) and DevSecOps. * Hands-on experience with cloud platforms (Azure/AWS), API security, and threat modeling. * Knowledge of secure CI/CD practices, Kubernetes/OpenShift, cryptography, and key management. * Ability to work with regulatory compliance (LGPD, Bacen). It’s a plus if you have: * Certifications such as CSSLP, CISSP, SABSA, SC-100, AWS Security Specialty, CKS. * Experience with ZTNA/SASE, FAPI-BR, FinOps, and Software Asset Management. * Prior experience in multi-cloud environments and digital transformation projects. **What We Offer** At Bradesco, we value health and well-being, offering an extensive portfolio of benefits to all our employees: * Profit Sharing (PLR) or Bonus: Based on position eligibility* * Health Insurance * Dental Insurance * Life Insurance * Food Allowance * Meal Voucher * 13th Food Basket * Total Pass * Transportation Voucher (optional enrollment) * Discounts on products and services from partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Viva Bem Bradesco: health, well-being, and quality-of-life program * Unibrad: Bradesco Corporate University * Fee Waivers: special conditions across various products and services * Daycare or Nanny Assistance * Extended Paternity Leave of 20 days * Maternity Leave of 180 days, including supportive assistance from pregnancy through postpartum

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Negotiable Salary

Indeed

PROJECT MANAGER III

**Senior Project Manager** We are seeking a dynamic, experienced professional with excellent communication and relationship-building skills to ensure project success, manage escalations, and build strategic partnerships—both internally and with our clients. This role will be responsible for supporting commitments to clients, ensuring that projects meet scope, schedule, milestones, budget, and quality expectations. This will be achieved through detailed planning and effective management of scope, cost, and quality, aligned with Cleartech’s delivery methodology—which encompasses agile, traditional, and hybrid models. The incumbent will lead and support multidisciplinary teams, collaborating closely with departments including Operations, Solution Architecture, Development, Infrastructure, Information Security, Controller’s Office, external partners, and other stakeholders—ensuring high-impact deliveries and excellence. Additionally, this professional will supervise and mentor other project managers, directly contributing to initiatives aimed at improving quality, processes, methodologies, and scalability. **What we expect from you:** * Ability to build strong relationships with internal and external clients. * Collaboration with cross-functional teams to resolve issues swiftly, mitigate risks, and deliver an exceptional client experience. * Excellent verbal and written communication skills. * Strong organizational skills, attention to detail, and ability to manage multiple concurrent demands. * Prior experience working as a vendor. * Proven experience managing IT projects; telecom knowledge is a plus. * Proactive, results-oriented profile. * Proficiency in delivering presentations and facilitating client meetings. * Ability to foster a culture of accountability, collaboration, and continuous learning. * Experience managing complex, high-risk projects or programs. * Expertise in detailed planning, including creating and maintaining schedules in MS Project and Planner, as well as validating schedules prepared by other project managers. * Analytical capability to identify root causes of problems, propose solutions, and make sound decisions. * Experience in risk management and mitigation. * Experience in systems integration companies or large service organizations, managing both internal and external resources across complex IT projects. * Technical knowledge enabling effective oversight of infrastructure, software development, information security, and system integration activities. * Leadership and influence with clients and internal departments. **Requirements:** * Bachelor’s degree completed, preferably in Information Technology, Administration, or Engineering. * Minimum of 8 years’ experience managing IT projects at a senior level—from inception through delivery of large-scale projects. * Advanced English and/or Spanish (reading, writing, and speaking). * Experience developing and implementing software products. * In-depth knowledge of project management tools such as MS Project, Jira, MS Planner, and similar platforms. * Ability to build MS Project schedules that are easy to maintain—structured with well-defined tasks, clear dependencies, strategic milestones, consistent resource usage, duration, and effort—enabling simple updates and rapid progress visualization. * Mastery of project management methodologies and tools (PMP, SCRUM, agile and traditional methods). * Strong risk management, escalation handling, and executive stakeholder engagement capabilities. * Ability to balance business outcomes, client satisfaction, and team capacity. * Effective communication with diverse audiences (technical, executive, client). * Comfort operating in fast-paced environments with multiple simultaneous initiatives. * Proficiency in MS Office applications (Word, PowerPoint, Excel). * Emotional intelligence and empathy to navigate team dynamics and address stakeholder concerns. Proficiency in methodologies such as PMBOK, Agile (Scrum, Kanban), Waterfall, and hybrid models. * \#JoinClear

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Security Manager – IoT, OT, and Cyber-Physical Systems (CPS)648437565038111217

Indeed

Security Manager – IoT, OT, and Cyber-Physical Systems (CPS)

**About Bradesco** Bradesco is one of Brazil’s largest financial groups, with a history marked by pioneering spirit and innovation. Through our broadly diversified portfolio of financial products, banking services, and insurance solutions, we contribute to individuals’ aspirations and the sustainable growth of businesses and society. Join our financial ecosystem and impact the experience of millions of people! At Bradesco, we value diversity in all its forms. Therefore, our job openings are open to all individuals, regardless of gender, race, sexual orientation, disability, age, or any other characteristic. Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** What is our DITI team? The IT Infrastructure area is responsible for ensuring the availability and performance of services and customer service channels through automated actions, operational efficiency, and enhanced customer experience. Work model: Hybrid, 3 days onsite Location: Osasco – SP **What will your day-to-day look like?** As an IoT Manager, you will work within the IT Infrastructure Management team, with the following key responsibilities: * Ensure protection of IoT, OT, and CPS devices and systems connected to the corporate environment, preventing risks of disruption, sabotage, and compromise of the physical-digital chain, thereby guaranteeing continuity of banking operations; * Develop and lead the Security Design strategy for IoT, OT, and CPS environments, implementing innovative solutions and industry best practices that strengthen physical-digital resilience, aligned with leading global standards and frameworks; * Map and classify IoT and OT devices, creating an inventory with continuous visibility and categorization by criticality; * Monitor network behavior and communications of assets, detecting anomalous traffic and suspicious activities; * Define and implement segmentation policies to isolate IoT/OT/CPS networks and reduce lateral movement risk; * Assess and remediate firmware and protocol vulnerabilities, executing mitigation plans; * Collaborate with other areas to ensure secure integration of new devices and ongoing maintenance throughout their lifecycle; * Drive compliance with BACEN, LGPD, DORA, and frameworks such as NIST CSF, CIS Controls, and IEC 62443. **Requirements and Qualifications** What do you need to have or know? * Solid experience in IoT, OT, and CPS security; * Knowledge of industrial protocols (Modbus, OPC-UA, BACnet) and IoT protocols (MQTT, CoAP); * Proficiency in Zero Trust practices, network segmentation, hardening, and firmware management; * Familiarity with OT network monitoring, SOC integration, and anomaly detection tools; * Desired certifications: CISSP, CISM, ISA/IEC 62443, GICSP. It will be a differentiator if you have: * Experience in financial or critical infrastructure environments; * Knowledge of secure CPS architecture, SIEM/SOAR integration, and incident response; * Prior involvement in physical-digital resilience projects. **What We Offer** At Bradesco, we value health and well-being, offering an extensive portfolio of benefits to all our employees: * Profit Sharing (PLR) or Bonus: Based on position eligibility* * Health Insurance * Dental Insurance * Life Insurance * Food Allowance * Meal Voucher * 13th Food Basket * Total Pass * Commuter Benefit (optional enrollment) * Discounts on products and services from partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Bradesco Well-Being Program: health, wellness, and quality-of-life initiative * Unibrad: Bradesco Corporate University * Fee Waivers: special conditions across various products and services * Childcare or Nanny Assistance * Extended Paternity Leave: 20 days * Maternity Leave: 180 days, with supportive care from pregnancy through postpartum

R. São Maurício, 660 - Jardim das Flores, Osasco - SP, 06110-250, Brazil

Negotiable Salary

STORE ASSISTANT MANAGER - SHOPPING GRANJA VIANNA II648427974360331218

Indeed

STORE ASSISTANT MANAGER - SHOPPING GRANJA VIANNA II

#### **About the position:** As Store Assistant Manager, you will be responsible for supporting the Store Manager in effectively leading the team, fostering a motivating environment, and ensuring accurate execution of sales processes to achieve the company’s established targets. You will be responsible for validating sales contracts, organizing documentation for submission to headquarters, closing the cash register, keeping the sales board up to date, and ensuring compliance with store organization and presentation standards. Additionally, your role will include conducting motivational campaigns and actively participating in the recruitment process for new team members. Your influence will extend across all store operations, contributing directly to the store’s success! #### **Key responsibilities:** Contribute to achieving store results through planning and executing tactical actions with partners, sales associates, and customers—including base outreach initiatives, inter-store partnerships, and external activities—ensuring expansion of the relationship network. Supervise meticulous verification of all documentation required to validate sales contracts and/or service agreements, ensuring accuracy and compliance throughout the processes. Review and organize essential documentation for submission to headquarters, ensuring adherence to deadlines and directing any pending tax-related issues to the responsible sales associate. Actively participate in maintaining and managing the store’s active workforce by conducting recruitment processes, onboarding new sales associates, monitoring their performance during sales interactions, and ensuring excellence in sales arguments, documentation, contracts, and system entries. This responsibility also includes enforcing the personal appearance standard (e.g., uniform usage) among staff and ensuring accurate recording of attendance in the electronic timekeeping system. Accurately close the cash register, perform deposits, and enter transactions into the system, ensuring financial operation accuracy. Process customer DOA (Dead On Arrival) merchandise returns, delivering efficient and satisfactory post-sales service. Update the sales board promptly as needed, monitor partial sales figures, and relay relevant information to the store manager. Submit IT and/or Facilities service requests, ensuring proper functionality of services and tracking resolution of related tasks. Lead your assigned team by establishing vision and purpose, while ensuring team members’ development and engagement to achieve expected results. #### **Mandatory requirements:** * Currently pursuing a bachelor’s degree #### **Preferred qualifications (advantageous):** * Sales and target management * People management * Motivation and engagement techniques * Operational routines (e.g., financial management, inventory, organization, and processes) * Product and service knowledge (e.g., mobile phones, accessories, “Smart Home” line, telecom services and insurance) * Results orientation #### **Benefits:** * **Uncapped commission** – the more you sell, the more you earn! * Transportation allowance * Meal allowance * Dental care plan * Discounts at educational institutions * Free internal training courses with certification * Birthday day off * Totapass (access to a well-being and exclusive benefits platform) #### **Work schedule and hours:** * Rotating 6-day workweek with 1 day off * Full-time position: 8 hours per day

Av. Catarina Etelvina Pedroso, 227 - Parque Bahia, Cotia - SP, 06717-125, Brazil

Negotiable Salary

19971-Jr. Field Service Analyst648419594531861219

Indeed

19971-Jr. Field Service Analyst

At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our compass. If you are driven by a passion to create disruptive technological solutions, if you constantly seek challenges that push the boundaries of what’s possible, and if you believe putting the customer first is the key to success, then you’re in the right place. We want people who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and where respect for the customer permeates all our actions. Here, you’ll have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology. If you’re ready to join a company that believes talent is the key to success, send us your resume and become part of our team. We’re eager to meet you and together drive the next generation of technological solutions. **Come be a Hit!** **Responsibilities and Duties** * Provide on-site and remote technical support within the SLA established by the client; * Knowledge of remote access tools for technical support. E.g.: Remote Control, SCCM; * Perform equipment and software rollout and relocation, as well as ticket handling and closure using the client’s tool, including queue management and SLA compliance; * Provide intermediate-level support for Operating Systems (Windows 7, 8, 10, 11), Networks, Office 365 and earlier versions, and intermediate hardware and software troubleshooting; * Provide intermediate-level support for fixed and mobile telephony, and perform asset inventory; * Perform crimping and labeling of structured network cabling, and initial troubleshooting of network cabling; * Provide support for Virtual Machines (VMs) and process automation. **Requirements and Qualifications** **Required Qualifications:** * Completed Bachelor’s degree in Technology or related fields; * Experience with remote access tools for technical support. E.g.: TeamViewer, VNC, Remote Control, SCCM, Automatos; * Experience providing on-site support for network assets, crimping and labeling of structured network cabling, installation of switches and routers, and knowledge of Microsoft Active Directory; * Experience acting as remote hands for the Level 3 (N3) network team; * Experience supporting Office 365 and earlier versions, hardware and software troubleshooting, and tracking tickets with SLA compliance; * Experience providing basic support for fixed and mobile telephony and performing asset inventory; * Virtual Machine (VM) support **Desired Qualifications:** * Knowledge of macOS operating system and network configuration; * OS image creation; * ITIL and HDI certifications. **Additional Information** **Behavioral Profile:** * Proactivity and sense of urgency. * Strong interpersonal communication and teamwork skills. * Commitment to deadlines and goals. * Analytical ability to identify opportunities for process improvement under one’s responsibility. Want to see all our open positions? Visit our page: Hitss – Join Our Team https://globalhitss.gupy.io/ **Important: All our job openings are open to professionals with disabilities, and we uphold gender and racial/ethnic equity.** HITSS BRAZIL is a multinational company of the Claro Group, operating for over 30 years in the digital solutions and IT services market across 7 countries. Combining unparalleled experience and specialized expertise, our 5,000 employees are committed to making the new happen every day. We invest in innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions for our employees and clients. **Through our Diversity and Inclusion pillar, everyone has equal opportunities to build their career.** We make no distinctions based on gender, religion, race, sexual orientation, social status, or disability. If you love challenges, trends, agile and innovative processes, this is your place. Join us!

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

19964-Operations Supervisor648419594690591220

Indeed

19964-Operations Supervisor

At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our compass. If you are driven by a passion to create disruptive technological solutions, if you constantly seek challenges that push the boundaries of what’s possible, and if you believe putting the customer first is the key to success, then you’re in the right place. We want people who stand out, think outside the box, and are willing to explore new frontiers. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and where respect for the customer permeates all our actions. Here, you’ll have the freedom to explore your skills, collaborate with brilliant minds, and shape the future of technology. If you’re ready to join a company that believes talent is the key to success, send us your resume and become part of our team. We’re eager to meet you and together drive the next generation of technological solutions. **Come be a Hit!** **Responsibilities and Duties** * Lead the team and deliver in-person and remote support to VIP users, ensuring SLA compliance and service quality, and prioritize high-impact incidents and requests from key organizational stakeholders; * Conduct daily team monitoring and track queues and their agreed-upon SLAs; * Monitor management tools to implement process improvements; oversee timekeeping, vacation scheduling, and administration of medical leaves for the team; * Act as leader during troubleshooting efforts alongside the network team and local support staff, aiming for rapid service restoration; * Propose new work methods and approaches to improve service quality; negotiate deliverables with clients and manage team time effectively; * Provide close, daily support to team coordination/management. **Requirements and Qualifications** **Required Qualifications:** * Bachelor’s degree in Information Technology or related fields; * Proven experience as an in-person and remote technical support specialist; * Strong ability to deliver in-person and remote support to VIP users, ensuring SLA compliance and service quality, and to prioritize high-impact incidents and requests from key organizational stakeholders; * Experience in daily team monitoring and in tracking queues and their agreed-upon SLAs; * Experience in overseeing timekeeping, vacation scheduling, and administration of medical leaves for the team; * Networking knowledge to lead troubleshooting efforts with the network team and local support staff, aiming for rapid service restoration; * Close, daily support to team coordination/management. **Desired Qualifications:** * Knowledge of macOS operating system and network configuration; * OS image creation; * ITIL and HDI certifications. **Additional Information** Want to see all our open positions? Visit our page: Hitss – Join Us https://globalhitss.gupy.io/ **Important: All our positions are open to professionals with disabilities, and we uphold gender and racial/ethnic equity.** HITSS BRASIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across seven countries. Combining unmatched experience with specialized expertise, our 5,000 employees are committed to making the new happen every day. We bet on innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions for our employees and customers. **Through our Diversity and Inclusion pillar, everyone has equal opportunities to build their career.** We make no distinctions based on gender, religion, race, sexual orientation, social status, or disability. If you thrive on challenges, trends, agile and innovative processes, this is where you belong. Join us!

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

19969-Jr. Field Service Analyst648419594373131221

Indeed

19969-Jr. Field Service Analyst

At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our compass. If you are driven by a passion to create disruptive technological solutions, if you constantly seek challenges that push the boundaries of what’s possible, and if you believe putting the customer first is the key to success, then you’re in the right place. We want people who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and where respect for the customer permeates all our actions. Here, you’ll have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology. If you’re ready to join a company that believes talent is the key to success, submit your resume and join our team. We’re eager to meet you and together drive the next generation of technological solutions. **Come be a Hit!** **Responsibilities and Duties** * Provide on-site and remote technical support within the SLA established by the client; * Possess knowledge of remote access tools for technical support. E.g.: Remote Control, SCCM; * Perform equipment and software rollout and relocation, handle and close tickets in the client’s tool, and manage the ticket queue while meeting SLA requirements; * Provide intermediate-level support for Operating Systems (Windows 7, 8, 10, 11), Networks, Office 365 and earlier versions, and intermediate hardware and software troubleshooting; * Provide intermediate-level support for fixed and mobile telephony, and perform asset inventory; * Perform crimping and labeling of structured network cabling, and initial troubleshooting of network cabling; * Provide support for Virtual Machines (VMs) and process automation. **Requirements and Qualifications** **Required Qualifications:** * Bachelor’s degree in Technology or related fields; * Experience with remote access tools for technical support. E.g.: TeamViewer, VNC, Remote Control, SCCM, Automatos; * Experience with on-site support for network assets, crimping and labeling of structured network cabling, installation of switches and routers, and knowledge of Microsoft Active Directory; * Experience acting as remote hands for the Level 3 (N3) network team; * Experience supporting Office 365 and earlier versions, hardware and software troubleshooting, and tracking tickets while meeting SLA requirements; * Experience providing basic support for fixed and mobile telephony and performing asset inventory; * Support for Virtual Machines (VMs) **Desired Qualifications:** * Knowledge of macOS operating system and network configuration; * OS image creation; * ITIL and HDI certifications. **Additional Information** Want to see all our open positions? Visit our page: Hitss – Join Our Team https://globalhitss.gupy.io/ **Important: All our job openings are open to professionals with disabilities, and promote gender and racial/ethnic equity.** HITSS BRASIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across 7 countries. Combining unparalleled experience and specialized expertise, our 5,000 employees are committed to making the new happen every day. We bet on innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions to serve our employees and clients. **Through our diversity and inclusion pillar, everyone has equal opportunities to build their career.** We make no distinction based on gender, religion, race, sexual orientation, social status, or disability. If you enjoy challenges, trends, agile and innovative processes, this is your place. Join us!

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

19970-Jr. Field Service Analyst648419594844171222

Indeed

19970-Jr. Field Service Analyst

At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our compass. If you are driven by a passion to create disruptive technological solutions, if you constantly seek challenges that push the boundaries of what’s possible, and if you believe putting the customer first is the key to success, then you’re in the right place. We want people who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and where respect for the customer permeates all our actions. Here, you’ll have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology. If you’re ready to join a company that believes talent is the key to success, send us your resume and become part of our team. We’re eager to meet you and jointly drive the next generation of technological solutions. **Come be a Hit!** **Responsibilities and duties** * Provide on-site and remote technical support within the SLA established by the client; * Possess knowledge of remote access tools for technical support (e.g., Remote Control, SCCM); * Perform equipment and software rollout and relocation, as well as handle and close incidents in the client’s ticketing system, managing the incident queue while meeting SLA requirements; * Provide intermediate-level support for operating systems (Windows 7, 8, 10, 11), networks, Office 365 and earlier versions, and intermediate hardware and software troubleshooting; * Provide intermediate-level support for fixed and mobile telephony, and perform asset inventory; * Perform crimping and labeling of structured network cabling, and initial troubleshooting of network cabling; * Provide support for virtual machines (VMs) and process automation. **Requirements and qualifications** **Required qualifications:** * Bachelor’s degree in Technology or related fields; * Experience with remote access tools for technical support (e.g., TeamViewer, VNC, Remote Control, SCCM, Automatos); * Experience providing on-site support for network assets, crimping and labeling of structured network cabling, installation of switches and routers, and knowledge of Microsoft Active Directory; * Experience acting as remote hands for the Level 3 (N3) network team; * Experience supporting Office 365 and earlier versions, hardware and software troubleshooting, and incident tracking with SLA compliance; * Experience providing basic support for fixed and mobile telephony and performing asset inventory; * Virtual machine (VM) support. **Desired qualifications:** * Knowledge of macOS operating system and network configuration; * OS image creation; * ITIL and HDI certifications. **Additional information** Want to see all our open positions? Visit our page: Hitss – Join Our Team https://globalhitss.gupy.io/ **Important: All our positions are open to professionals with disabilities, and we uphold gender and racial/ethnic equity.** HITSS BRASIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across seven countries. Combining unparalleled experience and specialized expertise, our 5,000 employees are committed to making the new happen every day. We bet on innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions to serve our employees and customers. **Through our diversity and inclusion pillar, everyone has equal opportunities to build their career.** We make no distinction based on gender, religion, race, sexual orientation, social status, or disability. If you love challenges, trends, agile and innovative processes, this is your place. Join us!

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

19965-Senior Field Service Analyst648419594046751223

Indeed

19965-Senior Field Service Analyst

At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our compass. If you are driven by a passion to create disruptive technological solutions, if you constantly seek challenges that push the boundaries of what’s possible, and if you believe putting the customer first is the key to success, then you’re in the right place. We want people who stand out, think outside the box, and are willing to explore new frontiers. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth. Join us and become part of a vibrant culture where innovation is fueled by relentless curiosity and where respect for the customer permeates all our actions. Here, you’ll have the freedom to explore your skills, collaborate with brilliant minds, and shape the future of technology. If you’re ready to join a company that believes talent is the key to success, send us your resume and become part of our team. We’re eager to meet you and jointly drive the next generation of technological solutions. **Come be a Hit!** **Responsibilities and Duties** * Provide on-site and remote technical support within the SLA established by the client; * Proficiency with remote access tools for technical support (e.g., Remote Control, SCCM); * Equipment and software rollout and relocation; * Manage and close service tickets using the client’s ticketing tool, ensuring proper queue management and SLA compliance; * Provide support for operating systems (Windows 7, 8, 10, 11), networking, Office 365 and earlier versions; * Intermediate-level hardware and software troubleshooting; * Intermediate-level support for fixed and mobile telephony; * Conduct asset inventory management; * Perform crimping and labeling of structured network cabling; * Perform initial troubleshooting of network cabling; * Provide support for virtual machines (VMs); * Automate processes; * Deliver on-site and remote support to VIP users, ensuring SLA compliance and high-quality service; * Advanced network support, including configuration assistance for switches and routers, knowledge of data and voice VLANs, troubleshooting of structured cabling, crimping, and identification of network endpoints; * Serve as Level 3 (N3) support for other FIELD team members, providing technical assistance and interfacing with other IT areas; * Support the creation of technical procedures and instructions for the team. **Requirements and Qualifications** **Required Qualifications:** * Bachelor’s degree in Technology or related fields; * Experience supporting Office 365 and earlier versions, hardware/software troubleshooting, and managing service tickets with strict SLA adherence; * Experience providing on-site support for network assets, crimping and labeling structured network cabling, and installing switches and routers; * Experience providing basic support for fixed and mobile telephony, and acting as remote hands for the N3 network team; * Experience with technical support remote access tools (e.g., TeamViewer, VNC, Remote Control, SCCM, Automatos), Microsoft Active Directory, and virtual machine (VM) support; * Experience conducting asset inventory management. **Desired Qualifications:** * Knowledge of macOS operating system and network configuration; * Operating system image creation; * ITIL and HDI certifications. **Additional Information** **On-site position in Indaiatuba/SP — Shift: 7:00 PM to 7:00 AM.** Want to explore all our open positions? Visit our page: Hitss — Join Us https://globalhitss.gupy.io/ **Important: All our positions are open to professionals with disabilities, and we uphold gender and racial/ethnic equity.** HITSS BRASIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across seven countries. Combining unparalleled experience and specialized expertise, our 5,000 employees are committed to making the new happen every day. We champion innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions for our employees and clients. **Through our diversity and inclusion pillar, everyone has equal opportunities to build their career.** We do not discriminate based on gender, religion, race, sexual orientation, social status, or disability. If you thrive on challenges, trends, agile and innovative processes, this is where you belong. Join us!

R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil

Negotiable Salary

Indeed

Project Manager II

**Senior Project Manager – (Contractor) – Temporary** **Description:** We are seeking a Project Manager II to lead and manage high-impact, complex software development projects. The role will involve close collaboration with teams including Development, Infrastructure, Information Security, Solution Architecture, Operations, and external partners, ensuring efficient delivery aligned with customer expectations. The ideal candidate will have proven project management experience, strong communication and leadership skills, and the ability to work effectively within cross-functional teams. **What We Expect From You:** * Ability to build solid relationships with internal and external customers * Capacity to collaborate with cross-functional teams to resolve issues agilely, mitigate risks, and ensure a positive customer experience * Excellent verbal and written communication skills * Strong organizational skills, attention to detail, and ability to manage multiple concurrent demands * Proven experience managing IT projects; telecom domain knowledge is a plus * Proactive, results-oriented mindset * Proficiency in delivering presentations and facilitating meetings with customers * Experience managing projects with multiple stakeholders * Expertise in planning, including creating and maintaining schedules in MS Project and Planner * Analytical capability to identify root causes of problems, propose solutions, and make sound decisions * Technical knowledge enabling effective management of activities related to infrastructure, software development, information security, and system integration * Ability to communicate effectively with diverse audiences (technical and non-technical) **Requirements:** * Bachelor’s degree, preferably in Information Technology, Business Administration, or Engineering * Minimum 5 years of experience in IT project management * Intermediate level of English and/or Spanish * Experience in software product development and deployment * Familiarity with project management tools such as MS Project, Jira, MS Planner, and similar platforms * Ability to build maintainable schedules structured with well-defined tasks, clear dependencies, strategic milestones, and consistent resource allocation * Knowledge of project management methodologies (PMBOK, SCRUM, agile and traditional methods) * Capability to manage risks and stakeholder relationships * Comfort working in fast-paced environments with multiple simultaneous initiatives * Proficiency in MS Office applications (Word, PowerPoint, Excel) * Emotional intelligence and empathy to navigate team dynamics and address stakeholder concerns * PMP, Scrum Master, or equivalent certification is a plus

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

INTERFILE - Operational Manager - Taboão da Serra Unit647505903905301225

Indeed

INTERFILE - Operational Manager - Taboão da Serra Unit

If you are a dynamic, flexible professional with strong interpersonal skills, talent for developing people, and a results-driven mindset, this opportunity is for you! The professional will be responsible for transforming every stage of the customer relationship lifecycle into memorable experiences and operating in a dynamic, challenging environment!!! Lead strategy (planning, implementation, optimization, team management, and performance evaluation) and execution of customer interactions across all touchpoints. Our client values close relationships!!! Join our team! #JoinInterfile **Responsibilities and Duties** * Monitor and manage team workflow; * Develop and supervise team supervisors; * Provide timely responses to clients upon request; * Design KPIs and monitor daily activities with a focus on delivering results; * Formulate strategies to achieve targets; * Manage client relationships; * Present weekly performance reports to management, executive leadership, and clients. **Requirements and Qualifications** **Essential** * Completed undergraduate degree in Administration, Accounting, Economics, or related fields; * Knowledge of financial instruments; * Proficiency in creating presentation materials and client/executive reports (e.g., PowerPoint, Excel); * Determination; * Detail-oriented and analytical profile; * Strategic vision and ability to develop action plans; * Expertise in building and maintaining client relationships; * Excellent organizational skills; * Experience leading large, cross-functional teams; * Experience managing operational KPIs; * Strategic planning expertise; * Business acumen and owner’s mindset; * Proximity to Taboão da Serra/SP region. **Preferred Qualifications:** * Completed MBA or Master’s degree; * Preferably experience in financial or banking operations; **Additional Information** **Work Model:** Hybrid **On-site Work Location:** Avenida Paulo Ayres, 40 – Parque Pinheiros – Taboão da Serra/SP, CEP: 06767-220. **Powered by AI. Connected by People.** Atento has long been a benchmark in the BPO industry. Now, we’re taking it further—leading the Business Transformation Outsourcing (BTO) movement, a new way to transform customer experience. We do this by integrating **consulting, artificial intelligence, people empowerment, and operational excellence.** **Our strength lies in our people.** Passionate specialists who make technology simple, effective, and truly impactful. If you identify with this purpose, value empathy, and believe technology should serve people, join us! Here, you’ll be part of transformative experiences that build connections and deliver real results. **Throughout our journey**, we’ve achieved major milestones: * IT Service Management System Certification – ISO/IEC 20000-1; * Innovation Management System Certification – ISO 56002; * Environmental Management System Certification – ISO 14001; * COPC (Customer Operations Performance Center) Certification; * WEPs Brazil Award; * Recognition from +Diversidade Institute and LGBTI+ Business Forum; * Top Employer recognition; * Highlighted at Conarec Awards

R. Juazeiro, 47 - Jardim Record, Taboão da Serra - SP, 06780-050, Brazil

Negotiable Salary

Hiring: Senior Logistics Analyst - Remote Work - 75614 - Applications Open647002128102421226

Indeed

Hiring: Senior Logistics Analyst - Remote Work - 75614 - Applications Open

**RESPONSIBILITIES:** Job duties: Participate as a stakeholder in the cost control and excellence areas for the company’s strategic projects; Lead meetings with Transportation, Customer, Factories, Warehouses, PTP, OTC, and Suppliers; Support the direct manager on people management topics; Serve as the liaison between the Transportation area and IT technicians; Lead key user agendas for projects such as cost control; Perform master data updates in SAP/Galileu/Multi CTE/TMS; Conduct execution test suites in SAP/Galileu/Multi CTE/TMS; Define workflows and new processes jointly with partner areas; Lead and monitor cost processing performed by Junior and Pleno Analysts; Analyze and verify CTE discrepancies; Analyze negotiated freight rate tables; Analyze valid evidence for generating additional costs; Analyze freight discrepancies and create SAP data to correct costs; Perform verification of calculations, accruals, and allocations according to company policy; Contribute through continuous improvement teams to develop and achieve departmental performance indicators; Clarify suppliers’ questions regarding calculation methodologies; Create STEs (Transportation Service Entries) to adjust freight charges; Create OCs (Purchase Orders) to adjust freight charges; Create purchase requisitions, monitor fiscal posting, and track payment of freight-related invoices; **REQUIREMENTS:** Bachelor’s degree in Business Administration, Logistics, Management Processes, or related fields. Preferred qualifications: Postgraduate degree and Intermediate English proficiency. Advanced Excel skills. Knowledge of freight calculation (full-load). Knowledge of ICMS on freight. Familiarity with TMS/SAP systems. **WORK SCHEDULE:** Shift 1: 07:42 AM – 04:02 PM **BENEFITS:** Meal voucher; Food allowance; Health insurance; Dental insurance; Life insurance. Register your resume at buscarvagas.com.br and stay updated on the best opportunities.

R. Barão do Itaim, 57 - Centro, Itu - SP, 13300-090, Brazil

Negotiable Salary

Account Manager – São Paulo647002126373151227

Indeed

Account Manager – São Paulo

Job Description: * Proven experience in consultative B2B sales of IT products and solutions, targeting mid-to-large-sized enterprises; * Familiarity with the sales funnel, its stages, and the impact each stage has on the progression of commercial opportunities; * Ability to forecast results and comfort managing personal goals and KPIs; * Proficiency in Excel and PowerPoint; * Experience using CRM software; * Excellent oral and written communication skills; * Strong persuasive and argumentative abilities; * Willingness to travel; * Valid driver’s license; * A consultative mindset: we practice relationship-based selling—meaning your primary focus must be understanding and contributing to your clients’ success. It would be a plus if you also have: * A bachelor’s degree or higher; * Good English proficiency; * Experience selling IT products and/or services. * Proactively prospect new clients to secure new contracts and achieve personal targets; * Execute the full sales cycle according to the company’s B2B solution-selling methodology; * Identify, qualify, and develop sales opportunities; * Conduct needs assessments, product and service demonstrations, and commercial proposal presentations for Populos and its business partners; * Adopt a consultative approach: understand the client’s needs and pain points that led them to our company, then propose the most suitable solution; * Forecast sales performance by managing the sales pipeline and forecast to meet personal targets; * Maintain and regularly update the CRM system and personal sales funnel; * Follow up on business opportunities until proposals are closed; * Manage your account portfolio to ensure high levels of customer satisfaction; * Continuously engage in training programs and certifications for ongoing professional development. 2512040202181901375

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

TECHNICAL LEAD – SERVICE DESK OPERATIONS646709577735711228

Indeed

TECHNICAL LEAD – SERVICE DESK OPERATIONS

We are seeking a professional with extensive experience in managing support teams and strong strategic and operational capabilities. If you deliver results, inspire people, and master the Service Desk domain, we want to meet you! **Job Responsibilities** * Lead the Service Desk team, ensuring high-quality service delivery and efficient technical support. * Coordinate and monitor technical tickets, ensuring timely resolution and accurate outcomes. * Serve as the technical escalation point for complex issues. * Develop, optimize, and implement processes and best practices for operations. * Monitor team KPIs, providing feedback, training, and continuous improvement initiatives. * Facilitate communication between the technical team and other departments across the company. * Manage Service Desk technical documentation and procedures. * Support implementation of new tools and system updates related to support services. **Behavioral Competencies** * Ability to motivate, develop, and coordinate teams, fostering a collaborative environment. * Clear, assertive, and audience-appropriate communication. * Proactivity in anticipating problems and proposing strategic solutions. * Resilience and emotional balance under pressure and high-demand scenarios. * Organizational skills to manage multiple priorities without compromising quality. * Quick decision-making aligned with business objectives. * Focus on goals, performance, and results. * Valuing teamwork, diversity, and respect. **Essential Technical Competencies** * Solid knowledge of Service Desk management and operations, including ITIL expertise. * Experience with ticketing tools (ServiceNow, Jira, Freshdesk, or similar). * Knowledge of IT infrastructure, networking, and operating systems (Windows and Linux). * Advanced ability to analyze and resolve technical issues. * Experience monitoring and tracking support-related KPIs. * Hands-on experience implementing and maintaining operational processes. * Understanding of information security and data protection best practices. * Familiarity with process automation and script usage. * Preferred: Basic knowledge of databases and system integrations. Minimum Education: Technical Degree

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary

Senior SAP Project Manager646709572807711229

Indeed

Senior SAP Project Manager

Job Description: Extractta, an IT consulting firm specializing in data-driven solutions, is launching a recruitment process for a Senior SAP Project Manager to lead a strategic SAP ECC to SAP S/4HANA migration project at Elopar. We seek an experienced leader with a proven track record of successfully managing secure and efficient transitions between these platforms. Hybrid work model based in Alphaville Industrial, Barueri – SP Responsibilities and Duties * Plan and lead the SAP ECC to SAP S/4HANA migration, including scope, schedule, budget, and resources; * Coordinate cross-functional teams (SAP consultants, infrastructure, data, testing, and business); * Implement SAP Activate methodologies, applying Greenfield and Brownfield accelerators as appropriate to the project context; * Identify and mitigate risks, anticipate obstacles, and resolve technical challenges; * Manage communication with internal and external stakeholders, ensuring transparent alignment on progress and outcomes; * Oversee testing processes (functional, integration, and performance) to guarantee platform transition quality; * Support user and technical team training for adaptation to S/4HANA; * Apply governance practices, change control, and benefits management throughout the project lifecycle. Requirements and Qualifications * Proven experience as a Project Manager in SAP ECC to S/4HANA migration projects; * In-depth knowledge of relevant SAP modules and business processes across ECC and S/4HANA platforms; * Hands-on experience with Greenfield and Brownfield migration accelerators; * Project management certification (PMP, PRINCE2 or equivalent) is desirable; * Strong leadership, communication, and decision-making skills; * Experience with traditional (Waterfall) and agile (Scrum, SAP Activate) methodologies; * Strategic capabilities in planning, negotiation, and risk mitigation. 2512030202191666614

R. Benedita Guerra Zendron, 21 - Vila Sao Joao, Barueri - SP, 06401-190, Brazil

Negotiable Salary