Operations Supervisor

Description

Job Summary: Lead outsourced teams in logistics and facilities contracts, acting as the primary contact point for customers and ensuring service quality. Key Highlights: 1. Leadership of outsourced operational teams 2. Strategic customer contact point 3. Management of service continuity and quality We are seeking an **Operations Supervisor** to lead outsourced teams in logistics and facilities contracts (cleaning, security, and related services) in the Alphaville/Barueri region. Your Responsibilities: * Serve as the primary customer contact point, ensuring service quality and continuity; * Monitor staff attendance and shift scheduling at assigned workstations; * Ensure immediate coverage of workstations in cases of absences, leaves, or replacements; * Conduct onboarding for new employees, including uniform and PPE distribution; * Perform periodic rounds at workstations for operational monitoring and addressing customer requests. What We Are Looking For: * Valid driver's license (Category B) for operating the company vehicle between workstations; * Minimum 1–2 years of experience supervising operational teams, preferably in labor outsourcing, facilities, or logistics; * Availability for frequent travel during working hours; * Strong communication skills, organizational ability, and a proactive, solution-oriented mindset to handle daily operational contingencies; * Availability for standard business hours, Monday through Friday. What We Offer: * Salary: BRL 5,000.00 + **monthly bonus based on goal achievement**; * Meal allowance / Food voucher; * Transportation voucher; * Health insurance; * Company vehicle for operational use. **Work Location:** Alphaville, Barueri/SP **Employment Type:** CLT | Standard business hours, Monday through Friday Benefits: * Medical assistance * Fuel allowance * Company mobile phone * Meal allowance * Food voucher * Transportation voucher * Company vehicle Education Requirements: * Completed undergraduate degree (Preferred) Work Location: On-site Compensation: BRL 5,000.00 – BRL 6,000.00 per month Benefits: * Medical assistance * Company mobile phone * Meal allowance * Food voucher * Transportation voucher * Company vehicle Education Requirements: * Completed undergraduate degree (Mandatory) Work Location: On-site