Description
Job Summary:
Remote system support, telephone-based customer service, customer guidance, error correction, and case logging in the internal system.
Key Highlights:
1. Remote technical support and customer service.
2. Troubleshooting and user guidance.
3. Proactivity and strong communication skills.
**Responsibilities:**
· Remote system support
· Telephone-based customer service
· Guide customers and resolve their queries
· Correct potential errors
· Log cases in the internal system
**Competencies and Requirements**
**· Proactive**
**· Strong communication skills \- written and verbal**
**· Ability to diagnose and resolve issues**
**· Results-oriented**
**Proficiency in computer science \- software and hardware**
Employment type: Full-time CLT
Compensation: R$1\.800,00 \- R$2\.000,00 per month
Benefits:
* Life insurance
* Transportation allowance
Experience:
* Computer science (preferred)
Work location: On-site