TECHNICAL SUPPORT ASSISTANT

Description

Job Summary: A technical support professional focused on telecommunications management, incident handling, and asset administration, ensuring service continuity. Key Highlights: 1. Telecommunications support and management 2. Incident handling and resolution 3. Asset administration and inventory control A consulting, recruitment, and selection company is seeking a Technical Support Assistant in Barueri. Prud Consultoria provides corporate consulting services, focusing on customized solutions for process optimization. With an experienced team, it aims to help companies achieve their strategic objectives. **Responsibilities:** Telecom support and management. Incident handling and resolution. Inventory control of phone lines and devices. Asset administration. Configuration of mobile and landline telephony services. Interaction with telecom providers and end-user support. Ensuring service continuity, information organization, and adherence to service-level agreements. Previous experience as a Support Analyst, Technical Support Specialist, IT Assistant, or Help Desk Specialist may indicate alignment with some responsibilities of this role. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: BRL 3,000.00 * Meal Allowance * Transportation Allowance * Medical Assistance * Education Assistance **Additional Information:** * Employment Type: Hybrid work model. * Candidates from Jandira, Carapicuíba, Itapevi, or Santana de Parnaíba are also eligible for this position. * Duration: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00.