Description
Job Summary:
IT professional with solid experience in service and system monitoring, working in critical environments, focusing on incident resolution and continuous improvement.
Key Highlights:
1. Solid experience in service and system monitoring
2. Experience in critical environments with a focus on definitive incident resolution
3. Creation and maintenance of automation scripts in Shell Script and Python
Description:
Required Qualifications
* Availability to work on-site in Osasco/SP;
* Bachelor's degree in Information Technology;
* Solid experience in service and system monitoring;
* Practical experience with Grafana and Zabbix tools.
* Work in critical environments, focusing on definitive incident resolution;
* Perform monitoring using Grafana, Graylog, and Zabbix dashboards;
* Document technical processes and propose continuous improvements;
* Create and maintain automation scripts in Shell Script and Python;
* Implement and support Java applications on JBoss, WebSphere Application Server, Apache/HTTP Server, and MobileFirst;
* Execute deployments, analyze logs, perform troubleshooting, and monitor performance in production and test environments;
* Work on API Management and infrastructure for critical applications;
* Identify and analyze deviations from normal application behavior, highlighting exceptional situations (e.g., increased execution time, abnormal errors), and issuing technical reports;
* Handle and analyze incidents in production environments, focusing on stability and performance;
* Manage incidents, including crisis room coordination, screen sharing, explanation of identified failures, and executive escalation, clearly communicating affected services.
2511270202401812001