Vehicle Technical Consultant Assistant

Description

Job Summary: As a Vehicle Technical Consultant Assistant, you serve as the bridge between vehicle delivery and the customer experience, focusing on excellence in service and relationship-building within the automotive industry. Key Highlights: 1. Conduct technical delivery and after-sales service for vehicles, guiding customers 2. Support the after-sales department and technical center, ensuring customer satisfaction 3. A growth-oriented environment with a structured career plan and learning opportunities Do you love cars, enjoy interacting with people, and want to take the next step in your career? As a Vehicle Technical Consultant Assistant, you will be the bridge between vehicle delivery and the customer’s unforgettable experience. You will work for a solid automotive company focused on excellence in service and long-term relationship building. Here, every vehicle delivered marks the beginning of a story—and you will be the protagonist of that moment. * Perform technical delivery of vehicles sold to customers * Attend to customers in after-sales via WhatsApp * Guide customers on basic vehicle operation * Support the after-sales department and technical center * Monitor customer satisfaction following delivery * Record customer information and feedback * Collaborate with the team to continuously improve service Requirements: **Mandatory Requirements:** * Valid driver's license (CNH) * Strong verbal and written communication skills * Aptitude for customer service and relationship management * Ability to handle conflict situations calmly and effectively * Responsible, organized, and committed profile * Basic computer and app knowledge (WhatsApp, mobile devices, etc.) * Teamwork skills, proactivity, and adaptability **Preferred Qualifications:** * Prior experience in customer service or after-sales * Experience in the automotive sector or workshops * Interest in building a career in the technical/commercial automotive field Benefits Here, you’ll find a truly growth-oriented environment: a structured career plan, opportunities to learn from automotive industry experts, and recognition for your performance. In addition to a fixed salary, there is an average commission of R$ 500.00 on oil and accessory sales, with no cap on earnings potential. You join us to build a career—not just fill a position. **Working Hours:** Monday to Friday, from 08:00 to 18:00