IT Support Technician

Description

Job Summary: An IT professional responsible for installing, configuring, maintaining software and hardware, and providing technical support to users in a corporate environment. Key Highlights: 1. Remote and on-site technical support with agile and efficient service 2. Preventive and corrective maintenance of IT equipment 3. Management of software, networks, and access to corporate systems Job Description: Since 1999, Braga Soluções em TI has provided customized and effective IT services and products to clients of diverse sizes and industry sectors. **Responsibilities:** * Install, configure, update, and uninstall software and applications according to user needs and company policies; * Perform formatting and configuration of notebooks and desktops; * Ensure proper operation of internet services, email providers, and platforms such as Microsoft 365 and Google Workspace; * Create, modify, and manage user access and permissions in corporate systems and tools; * Perform corrective and preventive maintenance on printers, hardware, and peripherals; * Install and maintain IT equipment including computers, monitors, routers, switches, and others; * Provide remote and on-site technical support to users, ensuring courteous, agile, and efficient service; * Update and maintain the company's hardware and software inventory; * Diagnose and resolve network-related issues (wired and Wi-Fi), managed switches, and email services. **Requirements:** * Technical or undergraduate degree (in progress or completed) in Information Technology, Computer Networks, or related fields; * Knowledge of Windows and Linux operating systems; * Familiarity with the Microsoft 365 environment; * Basic understanding of TCP/IP networking, including configuration of switches, routers, and Wi-Fi access points; * Experience with remote support tools; * Basic knowledge of information security is desirable. Employment Type: Full-time CLT Salary: R$1.775,50 – R$2.557,95 per month Benefits: * Health insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site