A marketing agency is seeking a Customer Service Coordinator in Santo André. CDI is a company specialized in information technology solutions, offering computer products and services. Focused on innovation and quality, it meets diverse market needs. **Responsibilities:** Coordinate multidisciplinary teams in corporate communication activities. Manage priorities, evaluation, and deadline negotiations with clients and internally. Ensure delivery quality and provide technical guidance to the team. Serve major accounts in the business/finance sector. Develop and execute various corporate communication projects. Manage client relationships, ensuring excellence in service. Facilitate communication and alignment among the creative team, strategic team, and client. Monitor performance metrics for accounts and projects under your responsibility. Previous roles such as Customer Service Supervisor, Relationship Manager, Customer Support Team Leader, or Customer Experience Coordinator may indicate alignment with some of the activities of this position. **Desired Qualifications:** **Education:** Completed undergraduate degree **Experience:** Relevant experience required **Compensation and Benefits:*** Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:*** Contract: Hybrid \- Hybrid work model. *Candidates from São Bernardo do Campo, São Caetano do Sul, Diadema, or Mauá are also considered for this position.* * Duration: Full-time * Working hours: To be determined.