Leader

Description

Job Summary: Manage a business unit, drive results, and develop your team, ensuring excellence in customer service and fostering new business opportunities. Key Highlights: 1. Manage a business unit and drive results 2. Develop and empower the team 3. Foster new business opportunities and acquire customers Leader Country: Brazil If you are eager to grow and learn continuously, and passionate about working with people, this could be the right place for you! Santander is a growing ecosystem committed to helping people and businesses thrive. Here, you can create the new, challenge the status quo, and disrupt the market. It’s about balancing urgency for today and vision for tomorrow — always delivering the best possible experience for our customers. It’s about being part of a global company that values diversity across all dimensions and embraces a flat organizational culture. At Santander, we uphold a flat organizational culture built around four career clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Store Leader, where you will be hired as a Leader, managing teams and leveraging your influence to achieve results. Your role will include: Managing the business unit (Store or PAB), ensuring actions are aligned with seizing commercial opportunities, delivering excellent service, and maintaining infrastructure; Driving team performance and career development (through training and upskilling); Supervising and serving store customers, guaranteeing an outstanding customer experience; Managing NPS and daily sales targets, implementing improvement actions when necessary; Ensuring quality standards, in compliance with bank policies and regulatory requirements; Visiting the microregion, fostering new business opportunities, and acquiring new customers; Team engagement initiatives. You’ll fit well with us if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: CPA 10 certification – ANBIMA (CPA 20 or CEA certifications are even better!); Completed undergraduate degree (postgraduate qualifications are a plus!); Experience as a Relationship Manager for individuals (PF) or corporate clients (PJ); Mobility for field visits; People management experience. If this resonates with you, join Santander! \# BENEFITS Variable Compensation (PLR \+ RV); Medical and Dental Insurance; Meal and Food Allowance; Supplementary Pension Plan; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Transportation Voucher; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized Personal Support Program. \#PeopleManagement \#Commercial \#CPA \#CEA \#Leadership \#Strategy \#Manager \#CorporateSpecialist \#VanGoghSpecialist \#SelectSpecialist \#Customers So? Ready to be ignited? In our stores (branches), we count on the market’s top-performing managers — professionals who stand side-by-side with customers to understand their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeTheSpark