Description
Job Summary:
N1 and N2 support professional responsible for maintaining operating systems, networks, software, and hardware, with incident management responsibilities.
Key Highlights:
1. Technical support for operating systems and networks
2. Maintenance and installation of software, hardware, and printers
3. SLA management and incident handling
An IT solutions company is seeking a Support Technician in Uberaba (Downtown).
3AM IT is an IT solutions company specializing in technology services. We provide consulting, software development, and technical support services to companies across various industries.
**Responsibilities:**
N1 and N2 support\. Support for operating systems and networks. Maintenance and installation of software, hardware, and printers. Image creation. SLA\`S management and incident handling. Tasks related to standard Support Technician duties. On-site work in Uberaba / MG.
Previous experience as a Support Analyst, Technical Support Assistant, Customer Support Technician, or Support Specialist may indicate alignment with some of the responsibilities of this position.
Completed technical education required. Relevant experience necessary.
**Compensation and Benefits:**
* Salary: 2\.500,00
* Food Allowance
* Meal Voucher
* Fuel Assistance
* Health Insurance
* Dental Insurance
**Additional Information:**
* \#UrgentOpening
* Employment Type: Full-time \- On-site.
* Schedule: Full-time
* Working Hours: Business hours. Monday to Friday.