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Requires knowledge of hardware, networks, and strong communication skills; prior experience in the field and technical education are advantageous.\n\n \n\n**Responsibilities and duties** **Responsibilities:**\n\n* Provide on-site and remote technical support and assistance to users (via phone, email, or remote access tools);\n* Install, configure, and perform preventive and corrective maintenance on IT equipment (desktops, laptops, printers, etc.);\n* Install and update software, operating systems, and corporate tools;\n* Assemble and maintain computers and peripherals;\n* Support network infrastructure routines, including structured cabling, connectivity, fault identification, and network asset support;\n* Perform installation, maintenance, and support for CCTV systems (cameras, DVR/NVR, monitoring, cabling, and remote access);\n* Perform basic maintenance and configuration of telephony systems (extensions, PABX, or IP telephony).\n\n \n\n**Requirements and qualifications** \n\n* Knowledge of computer assembly and maintenance;\n* Understanding of computer networks (IP addressing, cabling, connectivity);\n* Aptitude for user support and strong communication skills;\n* Organization, proactivity, and willingness to learn.\n\n**Advantages:**\n\n* Prior experience in this role;\n* Technical education in Computer Science, Networking, or related fields;\n* Knowledge of telephony (configuration and maintenance of extensions, PABX, or IP telephony);\n* Experience with CCTV systems (installation, configuration, and support);\n* Knowledge of structured cabling (data network).\n\n \n\n**Additional information** \n\n* Health insurance;\n* Dental insurance;\n\nEducation assistance. \n* \n\n \n\n \n\nWith 90 years of history, the Farias Brito Educational Organization is a national benchmark for academic excellence and holistic education. 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