Job Summary: Responsible for audits, process improvements, indicator management, and compliance to ensure excellence in patient care and dignity in health services. Key Highlights: 1. Transform the Brazilian public health system 2. Contribute to dignity in health care and rehabilitation 3. Positively impact the lives of thousands of Brazilians **About the Company:** We are an organization committed to transforming public health in Brazil by delivering excellence in services, with a focus on humanization, efficiency, and sustainability. Our goal is to guarantee dignity in health care and rehabilitation, always guided by ethics, transparency, and commitment to quality. **Why Join Us?** By becoming part of our team, you will contribute to transforming the public health system and providing high-quality care to thousands of Brazilians. **Responsibilities and Duties** **Brief Job Description:** Responsible for audits, process improvements, indicator management, compliance with regulations, and implementation of actions to ensure excellence in patient care**.** Maintain quality and performance indicators, analyze results, implement corrective actions, and ensure compliance with hospital accreditation standards and risk management. **Main Activities:** * Receive, organize, verify, and control patients’ medical records and documents, ensuring completeness for billing; * Sort and provide documents for internal and external audits upon request; * Support the organization and control of regulatory instruments and departmental documents; * Assist in identifying inconsistencies in medical records and flag them for correction by responsible departments; * Contribute to improving work processes to enhance billing efficiency and quality; * Maintain control and updating of department-related indicators (output, pending items, deadlines, etc.); * Assist in tracking non-conformities and support implementation of corrective actions; * Participate in training sessions and meetings of the quality and billing departments; * Ensure proper physical and/or digital archiving of medical records, guaranteeing easy access and traceability; * Support the control and organization of the document management system (where applicable); * Collaborate in risk management by identifying potential process failures; * Assist in preparing reports and information for monitoring departmental quality and performance; * Provide support to internal departments, ensuring appropriate information flow for billing; **Requirements and Qualifications** ### ***Requirements:*** * Completed high school education; * Basic computer skills (Microsoft Office suite); * Prior experience in hospital billing or SAME is desirable; * Familiarity with document organization and administrative routines. ### ***Desirable Knowledge:******* * Hospital information systems (Tasy, Interact or similar); * Basic understanding of LGPD (Brazil’s General Data Protection Law); * Basic understanding of auditing and quality indicators. ### **Competencies:** * Organization and attention to detail; * Responsibility and professional confidentiality; * Good communication skills; * Teamwork. #### **Joining Instituto Social Mais Saúde is more than building a career — it is embracing the opportunity to positively impact the lives of thousands of Brazilians who rely on public health services.** #### ***Our mission goes beyond efficiency and quality; we exist to ensure dignified reception and humanized care at every stage of the health rehabilitation process. We believe that living in good health is the starting point for dreams, achievements, and happiness.*** #### **If you share this purpose and seek to transform lives, then join our team!**
João Silva
Indeed · HR
João Silva
Indeed · HR
