Logistics Assistant

Description

Job Summary: We are seeking a dynamic and organized professional to work in customer service and logistics operations, with emphasis on operational routines and issue resolution. Key Highlights: 1. Experience in customer service and logistics operations 2. Focus on organization and operational support 3. Dynamic environment focused on innovation and continuous improvement Do you have a **dynamic, organized profile and enjoy working in customer service and logistics operations**? Do you like handling operational routines, interacting with customers and carriers, and resolving daily demands? Do you identify with dynamic environments, organizational focus, and operational support? If your answer is **yes**, this opportunity may be perfect for **you**! **Here’s what we expect from you:** * Completed or ongoing undergraduate degree in Business Administration, Logistics, Management Processes, or related fields; * Experience in customer service and incident tracking; * Ability to monitor deliveries and communicate effectively with carriers; * Strong oral and written communication skills; * Organization and control of operational processes; * Proficiency in Microsoft Office suite; * Organized, analytical, proactive profile with ability to work collaboratively. * Knowledge of ticketing systems, ERP or CRM, as well as experience in basic administrative and financial routines, will be considered a plus; We want **team members** passionate about **innovation**, who take ownership, demonstrate engagement, and deliver results through continuous improvement and achievement of **success**! **CLT employment model: Fixed salary + benefits including meal allowance (R$600–R$650), transportation voucher, tuition assistance, Gympass, health insurance, dental insurance, equipment, coffee, career development plan, and annual bonus.** **The professional will be responsible for:** * Providing internal and external customer service via email and ticketing system; * Monitoring deliveries with carriers to ensure adherence to deadlines; * Resolving logistics incidents such as delays, lost shipments, and discrepancies; * Contacting transportation partners to update shipment status; * Supporting the closing and verification of transportation invoices; * Entering purchase orders into the system; * Maintaining accurate and organized records of operations; * Acting as a liaison among customers, carriers, and internal teams. **Position located in São José do Rio Preto – SP** Interested? Apply now — we’d love to meet you :) **By applying to this position, you agree to our LGPD Data Protection Policy: https://lgpd.moveedu.com.br/politica\-de\-privacidade