Description
Job Summary:
An IT professional focused on infrastructure support, access management, and system configuration, including Office 365, TOTVS, and PABX.
Key Highlights:
1. Resolve infrastructure support tickets
2. Manage system and tool access credentials and passwords
3. Configure and maintain PABX telephony systems
**Description and Responsibilities:**
**Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM, with a 1 hour and 10 minute lunch break.
**Experience Level:** Professional
**Employment Type:** Service Provider \- PJ
On-Demand Responsibilities:
* Resolve infrastructure support-related tickets;
* Create and manage access credentials and passwords for systems and tools such as Office 365, TOTVS, Vivaintra, and Aprovador;
* Configure equipment, including domain settings, network connections, and installation of systems and applications;
* Configure and maintain the PABX telephony system;
* Administer VPN access, firewall maintenance, and user management;
* Monitor structured network and Wi\-Fi infrastructure;
* Onboard new employees regarding access rights, equipment handling, and responsibility agreements.
* Manage and register domains and e\-mails.
**Requirements:**
Computer Literacy: Advanced level preferred.
Artificial Intelligence Tools: Basic level.
**Benefits:**
No benefits provided