Description: To participate in our process, you must have: * Education: Completed Bachelor's degree in Engineering, Administration, Mathematics or related fields. * Analytical skills: Ability to analyze data and draw conclusions, with self-management (independent work) and teamwork collaboration. * Required knowledge: Intermediate level proficiency in Excel (mandatory for the role). Basic knowledge of Power BI (for creating dashboards and reports). * Behavioral profile: Dynamism, flexibility, proactivity, and good organization to handle multiple daily tasks. * Communication: Excellent verbal and written communication skills to interact with different departments and clearly document information. On a day-to-day basis, your responsibilities will include: * Report preparation: Create and update periodic performance reports, primarily using Excel and Power BI, generating insights for decision-making. * Planning and controls: Assist in activity planning and operational process control, ensuring compliance with departmental procedures. * Technical support (operational tools): Provide support in the use of operational tools and systems, helping the team resolve technical questions and issues. * Performance indicator monitoring: Monitor operational performance indicators (KPIs), analyzing data and identifying trends or deviations for continuous improvement. * Project support: Support the implementation and monitoring of internal projects, collaborating to meet deadlines, goals, and deliverables. * Internal client service: Respond to requests from internal departments (internal clients), understanding their needs and providing necessary information and support. 2510230202201765940