**Join ARION Group!** At ARION Group, we believe innovation and technology go hand in hand to transform the future. If you are driven by challenges, enjoy getting hands-on, and want to work in a dynamic and collaborative environment, **this opportunity is for you!** **Your responsibilities in this role:** * Monitoring the Field Services ticket queue * Providing on-site and remote support for tickets within SLA timelines * Direct customer interaction * Installation and repair of hardware and software for IT equipment and devices * Inspections and tests for preventive maintenance * Reporting ticket status to the Service Center, including ticket closure notifications * Conducting inventory of IT and telecommunications equipment * Maintaining and organizing technical rooms * Testing offline cameras to restore service * Performing cable installation and service activation **What we’re looking for:** * Completed high school education + relevant courses * Knowledge of telecommunications * Knowledge of microcomputing—hardware and software * Knowledge of UTP cabling, structured cabling, and twisted-pair cabling * Experience in telecommunications and customer service **Nice-to-have qualifications:** * Knowledge of physical security cameras Our selection process will be conducted online, including interviews with Human Resources and technical interviews. Submit your resume and help us build the future together! Minimum Education Level: High School (Secondary Education)