Description
**Description and Responsibilities:**
**Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break
**Level:** Operational
**Employment Type:** Permanent – CLT
Provide service to cooperative members;
Provide telephone support to cooperative members;
Meet the needs of cooperative members;
Contribute to achieving results and established goals;
Assist in developing commercial proposals for products and services offered to cooperative members;
Support maintaining up-to-date cooperative member records;
Direct and expedite service for cooperative members;
Assist cooperative members with access and usage of electronic channels;
Formalize approved renegotiation proposals.
**Requirements:**
Completed or currently pursuing a bachelor’s degree in Administration, Accounting, Economics, Business Management, or related finance fields;
Intermediate-level proficiency in Microsoft Office suite;
Basic knowledge of sales techniques;
Previous experience in commercial roles and customer service;
Ability to communicate clearly and effectively (verbally and in writing);
Teamwork skills;
AMBIMA certification is a plus;
Strong communication and interpersonal skills;
Minimum tenure of 12 months;
Interns must have at least 3 months of tenure;
Must be current with mandatory training pathways.
**Benefits:**
Gym allowance, Childcare allowance, Internal benefits, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Transportation voucher