Description
**Description and Responsibilities:**
**Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break
**Level:** Operational
**Employment Type:** Permanent – CLT
Provide service to cooperative members;
Provide telephone support to cooperative members;
Meet the needs of cooperative members;
Contribute to results and achievement of established targets;
Assist in developing commercial proposals for products and services to cooperative members;
Support maintaining up-to-date cooperative member records;
Direct and expedite service to cooperative members;
Assist cooperative members with access support and use of electronic means;
Formalize approved renegotiation proposals.
**Requirements:**
Bachelor’s degree completed or in progress in Administration, Accounting, Economics, or Business Management; or related fields in finance;
Intermediate-level proficiency in Microsoft Office suite;
Basic knowledge of sales techniques;
Previous experience in commercial areas and customer service;
Ability to communicate clearly and concisely (verbally and in writing);
Teamwork skills;
ANBIMA certification is a plus;
Strong communication and interpersonal relationship skills.
Minimum tenure of 12 months;
Interns with at least 3 months of tenure;
Completion of mandatory training paths.
**Benefits:**
Gym allowance, Childcare allowance, Education allowance, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Transportation voucher