market4u was founded with the **purpose of bringing greater convenience to people through technology and mutual trust**—a value we uphold daily. This is how our team makes history (their own and ours) in this great mission to revolutionize retail. We challenge ourselves and foster the growth of all professionals within a collaborative environment. **Autonomy and continuous learning are two words we live every day**; constant innovation is what we pursue through all of this. This is how we reached over 2,000 autonomous market units, present across all regions of Brazil; consolidated ourselves as the largest network in this segment in Latin America; and are now on our way to becoming the largest franchisor in the country. If you too are **passionate about innovation and want to build this story together with us**, it will be a pleasure to welcome you to our team. At market4u, all opportunities are open to everyone! **Responsibilities and duties** * Monitor the stages of the franchise implementation process; * Support franchisees during their initial implementation journey; * Track schedules, pending items, and deadlines; * Record and update information in CRM and internal tracking systems; * Support operational training and provide basic guidance to franchisees; * Conduct follow-up with franchisees and internal departments involved in implementation; * Assist in organizing store openings and activations; * Apply checklists and validate operational stages of the process; * Support alignment of requirements related to equipment, systems, and store infrastructure; * Monitor implementation status and flag risks or delays to leadership; * Support improvements to franchise onboarding processes and workflows; * Ensure proper document organization and timely updates of implementation information. **Requirements and qualifications** * Currently enrolled in or graduated from a bachelor’s degree program in Business Administration, Management Processes, Commercial Management, or related fields; * Prior experience in customer service, implementation, customer success, or administrative routines; * Basic knowledge of CRM, Microsoft Office Suite, or Google Workspace; * Strong verbal and written communication skills; * Organizational ability and process monitoring experience. **Additional information** **Work schedule:** 8:00 AM to 5:48 PM with a 1-hour lunch break (Monday to Friday) **Employment type:** CLT (Consolidation of Labor Laws contract) **Benefits:** AMIL Health Plan + AMIL Dental Plan + Gym Allowance (R$50.00) + Mental Health Support (Vittude app) + Life Insurance + Meal Voucher + Transportation Voucher + Pharmacy Allowance + Partnered Parking Facilities + 25% discount on purchases at market4u + Swile: within the app, you gain access to Swile Shop, offering various deals at stores, pharmacies, gyms (TotalPass), and restaurants + Career Development Path + Monthly Feedback Sessions + People Cycle \- Performance Evaluation, Individual Development Plan (IDP), and Competency-Based Feedback + After 2 years (Education Assistance + Language Learning Assistance + Professional Development Course Assistance). market4u was founded with a great purpose: **to bring greater convenience to people through technology and mutual trust.** This same philosophy guides our daily work and drives our team to make history in this grand mission to revolutionize retail. With over 2,000 units spread across all regions of Brazil, we are today the largest network in this segment in Latin America and are growing steadily to become the largest franchisor in the country. But to keep growing, **we need people like you—those who share our passion for innovation and are ready to build this story alongside us.**
João Silva
Indeed · HR
João Silva
Indeed · HR
