Job Summary: Work at the store reception handling internal sales and customer service, providing support to the sales team and managing daily organization and processes. Key Highlights: 1. Customer service and internal sales of accessories. 2. Supporting the sales team and confirming appointments. 3. Managing registrations and organizing the branch. Work at the store reception handling internal sales of accessories, providing telephone and in-person customer service. Proactively support the sales team via phone calls and confirm scheduled consultations. ***Proficiency in Microsoft Excel is required*** ✓ Customer service. ✓ Store opening or closing. ✓ Performing daily scheduling. ✓ Registering new patients. ✓ Creating Gmail accounts for WhatsApp messaging. ✓ Maintaining branch organization. ✓ Updating patient data (TEL, END, DOC) in the ALVITEX system to ensure accuracy. ✓ Contacting new customers within 48 hours. ✓ Digitizing documents relevant to store operations (audiometry reports, registration forms). ✓ Accurately completing cash register records and meeting cash register targets. ✓ Completing the Daily Management Control form and submitting it on the same day. ✓ Completing the Daily Checklist – NEW. ✓ Confirming and clearing appointments from the schedule. ✓ Negotiating and tracking service orders, accessories, and AASI. ✓ Addressing store pending items jointly with the audiologist. ✓ Recording visit histories, proactive calls, or inbound calls in the Alvitex system for all occurrences. Job Type: Permanent/CLT Job Type: Full-time, Permanent/CLT Job Type: Full-time, Permanent CLT Compensation: R$1.680,00 – R$1.790,00 per month Benefits: * Transportation allowance Experience: * Sales (Mandatory) Work Location: On-site