Description
Job Summary:
Monitor cameras, provide remote assistance, and manage access in condominiums, maintaining attention to detail and clear communication to ensure security.
Key Highlights:
1. Pioneering operation in Virtual Concierge
2. Focus on security and high-quality service
3. Camera monitoring and access control
SC SEG is a pioneer in the Virtual Concierge sector in Santa Catarina. Therefore, access monitors receive training to deliver efficient and high-quality service, ensuring the security of our clients. For this role, it is essential to maintain attention to detail and communicate clearly and objectively to convey confidence in transmitted information.
**Responsibilities:**
* Monitoring cameras to provide service;
* Remote assistance via telephone for field teams and clients;
* Controlling access to condominiums;
* Using a system for managing and tracking service requests.
**Requirements:**
* Completed High School education;
* Basic computer skills (Microsoft Office and Windows);
* Experience with inbound and/or outbound telephone customer service;
**Available Shifts:**
* 12x36 schedule from 7:00 AM to 7:00 PM
**Benefits:**
Meal allowance of BRL 27.29 per workday
Transportation voucher with 6% payroll deduction
Dental plan
**Location:** Palhoça
Employment Type: Full-time CLT
Salary: BRL 1,800.00 per month
Benefits:
* Dental assistance
* Partner programs and commercial discounts
* Free parking
* Meal allowance
* Transportation voucher
Education:
* Completed High School (Mandatory)
Experience:
* Customer service (Mandatory)
Work Location: On-site