VIRTUAL GATEKEEPER TECHNICAL ASSISTANT

Description

Job Summary: Professional to join the virtual gatekeeper technical support team, providing customer service, performing registrations, and managing inventory. Key Highlights: 1. Customer service and technical support 2. Registration management and inventory control 3. Proactivity and organization when handling multiple tasks JOIN OUR TEAM! We are seeking a professional to join our team as VIRTUAL GATEKEEPER TECHNICAL SUPPORT RESPONSIBILITIES Provide customer service, delivering necessary technical support and opening service orders when required; Register residents in the system for new condominiums; Register TAGs and access controls in the system; Generate access reports upon request from the condominium; Manage and request inventory. Place orders for equipment and materials required by the department via the portal; Monitor and close protocols within the system; Perform other duties as specified in Work Instructions (WI). **DESIRED COMPETENCIES:** Prior experience in customer service or administration is a plus; Excellent verbal and written communication skills; Ability to work independently and collaboratively; Proactivity and organization when handling multiple tasks; **REQUIRED QUALIFICATIONS:** Completed high school education; Proficiency in internet usage, Microsoft Word, Excel, and communication tools; Valid Brazilian driver's license, Category B. **WORK SCHEDULE:** Monday to Friday, 10:00 AM to 8:00 PM; alternate Saturdays, 8:00 AM to 12:00 PM **LOCATION:** NOSSA SENHORA DO ROSÁRIO / SÃO JOSÉ **COMPENSATION:** R$ 3\.182,62 **BENEFITS:** Meal allowance of R$ 47.50 per day, with 20% deduction Transportation voucher (6% deduction); 7% attendance bonus (no absences); After the 90-day probationary period, you may access partnerships with educational institutions, health insurance, and dental plans. If you are interested in this position, please submit your resume. We look forward to meeting you! **P.S.:** All positions are inclusive