Description
Job Summary:
IT Support Internship to assist internal and field users, configure software and hardware, maintain IT asset inventory, and record ITIL-compliant service requests.
Key Highlights:
1. Assistance in Level 1 (N1) user support
2. Collaboration in maintaining the IT asset inventory
3. Recording of service requests following ITIL best practices
IT Support Internship:
Schedule: 9:00 AM to 12:00 PM and 1:00 PM to 4:00 PM
RESPONSIBILITIES:
Assist internal and field users with Level 1 (N1) support.
Support software and hardware configuration (desktops, barcode scanners, and printers).
Collaborate in maintaining the IT asset inventory.
Record service requests following ITIL best practices.
REQUIREMENTS:
Currently enrolled in early stages of IT, Networking, or Systems programs.
Basic knowledge of Windows, hardware, and networking.
Communicative, organized profile with strong willingness to learn.
Internship stipend: R$ 1.500,00
+ Meal allowance
+ Transportation voucher
+ Dental plan
Employment type: Internship
Contract duration: 24 months
Payment: R$1.500,00 per month
Benefits:
* Life insurance
* Transportation voucher
Work location: On-site