Network Technical Agent

Description

Job Summary: We are seeking a Network Technical Agent to provide network and technical support services to our customers. Key Highlights: 1. Welcoming, guiding, and directing customers according to their needs 2. Network configuration and maintenance 3. Troubleshooting and problem resolution We are a leading telecommunications company specializing in fiber-optic technology, committed to delivering high-quality services to our customers. We seek dedicated and qualified professionals to join our team. We are seeking a **Network Technical Agent** to provide network and technical support services to our customers. **Responsibilities and Duties** #### **Main Activities:** * Welcoming, guiding, and directing customers according to their needs; * Opening and closing sales contracts via implementation; * Verifying customer registrations via implementation; * Issuing preparation authorization for implementation; * Monitoring and collecting equipment usage returns from operators; * Performing customer financial transactions via implementation. **Requirements and Qualifications** **Skills:** ---------------- * Network configuration and maintenance * Troubleshooting and problem resolution * Knowledge of protocols and security * Documentation and organization **Preferred Qualifications:** ---------------- * Prior experience in the field * NR10 and NR35 certifications **Additional Information** ### **Benefits offered by Cabonnet:** * **Medical Plan** * **Dental Plan** * **Meal or Food Allowance** * **Transportation Allowance** * **Internet Allowance** * **Personal Day Off** * **Partnership with Universities** * **Individual Life Insurance** * **Gympass – Access to gyms and wellness programs** * **Partnerships with S System entities **(SESC, SENAC, SENAI, and SESI) We are a Brazilian company specializing in telecommunications services, focused on providing broadband internet and connectivity solutions. Our goal is to build lasting relationships with each customer; therefore, we commit to offering products and services of the highest quality, in compliance with applicable laws, as well as efficient technical support and personalized local service. Currently, Cabonnet operates over 25 stores across the state of São Paulo and employs a team of more than 400 collaborators. Cabonnet’s growth is driven by people—thus, every idea matters and every talent makes a difference within our team. If you seek an environment where you can grow, learn, and truly contribute, join us in building your story. Let’s unite knowledge, share experiences, and achieve results—together. **\#JoinCabonnet**