**Job Description:** ---------------------- \- Monitor and track quality indicators in the area; \- Act as liaison between the operational team and the Corporate Quality team; \- Support the development, updating, and dissemination of standard operating procedures; \- Assist the team in training related to quality processes; \- Conduct internal audits and monitor action plans; \- Propose process improvements focused on quality and efficiency. **Essential Requirements:** ------------------------------ * Completed bachelor's degree, pursuing postgraduate studies in quality or related fields; * Knowledge of quality tools; * Previous experience in quality, process control, and audits. **Employment Type:** -------------------------- CLT **PwD Friendly:** -------- INDIFFERENT **Benefits:** --------------- On-site Restaurant Shuttle Service Profit Sharing Dental Plan Pharmacy Discount Program Group Life Insurance Breakfast Rest and games room for your lunch break Medical Plan Theoretical and practical training platform Partnership with universities and other partners Transportation Allowance **Work Location:** ---------------------- Luvep \- Volvo Viana Dealership \- Viana\-ES **Working Hours:** ------------------------ 08:00 to 18:00 \- Monday to Friday **Additional Information:** --------------------------- Behavioral Competencies: \- Attention to detail \- Analytical mindset \- Organization and discipline \- Clear communication \- Proactivity \- Continuous improvement mindset