Description
Job Summary:
An IT professional for technical support, server administration, and network infrastructure maintenance, with a focus on user support and equipment installation/configuration.
Key Highlights:
1. Comprehensive technical support and server administration
2. Network infrastructure maintenance and equipment installation/configuration
3. Focus on user support and IT problem resolution
**Education:**
* Bachelor's degree in Computer Science, Information Systems, or related fields.
**Requirements:**
* Availability for on-site work in Varginha/MG;
* Proficiency in Microsoft Office Suite and Microsoft platform solutions;
* Experience with user support practices;
* Knowledge of computer and laptop hardware;
* Knowledge of computer assembly and disassembly;
* Power BI (desirable);
* Microsoft User Management via Active Directory (AD) (desirable).
**Behavioral Competencies:** Analytical ability, teamwork, collaboration, communication, proactivity, and problem-solving skills.
**Responsibilities:**
* Provide technical support to the company for user access to systems and various websites, delivering user assistance;
* Perform server administration tasks;
* Maintain network infrastructure, including routers, servers, and other devices;
* Install and configure machines and equipment, performing configurations according to equipment or software requirements;
* Register new employees in company systems, creating email accounts on servers and in Active Directory to enable access to systems and network (servers);
* Participate in other occasional and related activities within the department as directed by the immediate supervisor, following instructions and guidance to help meet departmental demands and obligations.