PREVENTION AGENT

Description

Job Summary: Prevention Agent I is an attentive and conscientious professional entrusted with safeguarding the company's assets and ensuring the safety of customers and employees through monitoring and control of operational processes. Key Highlights: 1. Safeguarding the assets and safety of customers and employees 2. Preventing thefts and losses through monitoring 3. Applying the code of ethics and controlling operational processes #### **About the Position:** Ensuring that the company's assets are properly maintained and protected is fundamental to business success. The Prevention Agent I serves as the 'eyes' of the unit, providing security to customers and employees. This role requires an attentive, conscientious, organized, and engaged professional — indispensable for fulfilling this function. #### **Main Responsibilities:** * Control operational procedures and processes, based on application of the company's code of ethics; * Receive goods and interact with third parties, participating in internal and external audits; * Monitor inventory counts conducted at the store, together with the department supervisor; * Perform theft, loss, and merchandise misplacement prevention services via electronic monitoring and internal surveillance; * Define corrective actions for vulnerable areas; * Aim to prevent total losses, in accordance with the company's established target; * Guide customers on various situations related to departmental activities; * Serve customers according to the company's required service standards; * Comply with operational procedures required for the position. #### **Desirable Qualifications (Preferred):** * Prior experience in loss prevention; * Ability to identify and propose improvements to security processes; #### **Benefits:** * Family Assistance Network * Telemedicine and Telepsychology * Dental Plan * Benefits Club * Pharmacy Discounts * Benefit Card * Recognition Programs * Life Insurance * Funeral Assistance * Pregnant Women Support Program * Nursing Room, Changing Room, and Rest Room * On-site Meals or Meal Voucher * Career Development Plan * Partner Website Discounts #### **Work Schedule and Hours:** * Rotating 6-day workweek with 1 day off; * 7 hours and 20 minutes per day.