Customer Service Representative I

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Perform the complete process of releasing authorization forms and related tasks, provide customer service to beneficiaries, and manage correspondence-related requests. Key Highlights: 1. Complete process of releasing authorization forms via email 2. Customer service for beneficiaries at the Customer Service Center (SAC) 3. Management of mail and other delivery requests **Job Description:** ---------------------- Perform the complete process of releasing authorization forms received via e\-mail, in accordance with the institution's standards; Conduct related follow-up activities for the release process with Medical Auditors, external audit services, and other involved parties, as required; Provide customer service to beneficiaries at the Customer Service Center (SAC) through any channel; Receive and dispatch mail/delivery requests from the postal service/other delivery sources, in accordance with departmental procedures. **Essential Requirements:** ------------------------------ Completed High School education; Basic Microsoft Office package. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Meal Allowance; Transportation Allowance; Day Off; Health Insurance;; Dental Insurance. **Work Location:** ---------------------- 8 \- UNIMED DE PARANAVAI COOP DE TRABALHO MEDICO **Working Hours:** ------------------------ 7:30 AM \- 5:30 PM

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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