Job Summary: The professional will manage customer complaints, issue transportation tax documents, monitor shipments, and maintain contact with drivers, assisting in process improvement. Key Highlights: 1. Support in issuing transportation tax documents 2. Monitoring and archiving of delivery receipts 3. Assistance in continuous improvement of operational processes **Technical and Administrative Responsibilities** * Open and track customer complaints. * Provide support in issuing transportation tax documents (CT-e, MDF-e, Freight Contract, and Manifest). * Be responsible for sending pickup and shipment orders, as well as monitoring and archiving delivery receipts for invoices, CT-es, MDF-es, and freight contracts. * Register shipment data—including vehicle, owner, and driver—into the system. * Maintain direct contact with drivers to align information. * Assist in identifying opportunities for continuous improvement in operational processes. **Requirements and Qualifications** * Completed high school education. * Basic computer skills (Microsoft Office Suite). * Experience or knowledge in transportation and logistics is a plus. Compensation: R$2.332,00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
