Job Summary: Casa do Construtor is seeking a committed professional to join our team—customer-focused and eager to grow—to deliver training and capability development for franchisees, manage the e-learning platform, and drive continuous improvement. Key Highlights: 1. Conduct specific training programs and ensure franchisee capability development 2. Manage the e-learning platform and participate in video recordings 3. Research and propose new technologies and business improvements Casa do Construtor is the largest construction equipment rental network in Latin America, with over 30 years of operation and presence across Brazil and abroad. We currently have an opening to join our team. We seek committed professionals who are customer-focused and eager to grow. Join Casa do Construtor! **Main Responsibilities:** * Deliver specific training programs aligned with business needs and following supervisor guidance; * Ensure capability development that drives excellence in processes executed by franchisees; * Monitor training adherence and jointly determine, with the immediate supervisor, any necessary actions to enhance outcomes; * Prepare technical and operational reports outlining required measures for potential improvements; * Research and propose new technologies relevant to the department and applicable to the company’s business; * Respond to support requests through our franchisee assistance channels; * Manage the e-learning platform; * Participate in video recordings for the e-learning platform and related activities; **Requirements:** * Currently pursuing a Bachelor’s degree in Business Administration, Psychology, Advertising and Public Relations, Pedagogy, or related fields is preferred. * Specific Knowledge: Computer literacy, understanding of administrative routines, and presentation techniques. * Video editing knowledge. * Strong communication skills and comfort recording training sessions.