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Job Summary: TIM's Young Apprentice Program aims to inspire the next generation of talent by offering a dynamic entry point into the workforce, with a focus on training and developing essential skills. Key Highlights: 1. Support for operational requests and document organization. 2. Assistance with administrative tasks and development of procedures. 3. Customer service and support for internal and external customers. **\#WeAreMoreAtTIM** Being part of TIM means connecting with what we believe in and having MORE alignment with the entire TIM team. It means learning new ways to deliver work with MORE purpose to the world. Learning at TIM is MORE than possibility—it’s what drives us to do MORE and better. It’s developing skills creatively and transforming technology into MORE freedom. Technology at TIM is MORE than having the best coverage—it’s imagining possibilities with MORE innovation, connecting everyone with respect and agility. Diversity and Inclusion at TIM is MORE than embracing—it’s an increasingly essential culture for our daily lives. It’s creating a MORE positive impact by being authentically yourself. Join us as your true self and become part of a TIM team courageous enough to innovate, free to try, and eager to make a difference in people’s lives. **\#imagineaspossibilities** **Responsibilities and Duties** The Young Apprentice Program aims to inspire the next generation of talent by offering a dynamic entry point into the workforce. Through innovative training and mentoring, we encourage young people to develop essential skills and stand out in a constantly evolving professional environment. TIM is seeking individuals aligned with its values and passionate about technology, who also demonstrate proactive attitudes, enthusiasm for challenges, and a commitment to learning. **Main Activities** * Support for operational requests; * Document organization; * Administrative task support; * Assistance in developing area procedures and processes; * Email management support; * Monitoring of departmental KPIs and reports; * Support in maintaining departmental system-based activities; * Customer service and support for internal and external customers. **Requirements and Qualifications** **To participate in the Young Apprentice Program, you must:** * Be currently enrolled in or have completed high school, or be pursuing a university degree; * Be between 18 and 22 years old; * Align with the company’s values and culture; * Reside in the location of the vacancy. * Be available to work 6 hours per day during business hours. **Additional Information** At TIM, your well-being is our well-being—thus, the Conexão Bem \+ Estar program aims to strengthen TIM’s genuine care for its employees and their families through practical initiatives across multiple areas, ensuring everyone feels well both personally and professionally. **Learn about our benefits:** * Medical and Dental Assistance \* * Wellhub (Gympass) \* * Meal Allowance and/or Food Voucher * Transportation Voucher * Mobile phone with unlimited internet and voice plan * Online English course extendable to 1 family member or friend * Internal Training and Development Programs * Daycare Reimbursement (for parents) * Happy Day \- A day off during your birthday month and more! * Extendable to legal dependents It’s about building authentic connections, listening attentively, and delivering solutions that make a difference. It’s turning every interaction into a positive, agile experience. These are opportunities to innovate, understand needs, and deliver the best experience with technology and respect. These are opportunities to innovate, understand needs, and deliver the best experience with technology and respect. Here, you’ll be TIM’s voice in people’s daily lives—with the courage to innovate, the freedom to try, and the desire to make a difference. Together, \#WeAreMoreAtTIM!
