Description
Job Summary:
A professional responsible for monitoring cash operations, resolving customer service and billing issues, supervising purchase approvals, and performing cash collection.
Key Highlights:
1. Operational support and resolution of cash register issues
2. Management of purchase approval/denial and cash collection
3. Friendly and satisfactory customer service
**Job Description**
* Monitor cash operators' work operationally and provide necessary support for executing billing routines.
* Resolve various customer service and billing issues at cash registers, escalating decisions as required.
* Supervise the approval/denial of purchases requiring verification before customer release.
* Perform cash collection from cash registers.
* Provide courteous, friendly, and satisfactory customer service.
**Working Hours**
Monday to Saturday, from 12:00 PM to 2:00 PM and from 4:00 PM to 9:40 PM. Sundays on rotating schedule.
**Prerequisites**
* Must be over 18 years of age.
* Prior experience with cash handling and customer service.
* High school diploma.