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Support Analyst II
Job Description: * Field of study: Systems Analysis, Information Technology, and/or related fields * Minimum education level: Currently pursuing a Bachelor's degree * Preferred education level: Completed Bachelor's degree * Valid Class B driver's license * Preferred experience: 2 years in this role or a similar position * Willingness to travel. * Capable of performing more complex analyses with some guidance from Level III / Senior staff or immediate supervisor. Expected to analyze, execute, and contribute to process improvement; * Performs tasks receiving instructions only for resolving complex and/or unusual problems; * Performs maintenance and technical support activities for internal customers and the company's operational systems; * Updates company computers regarding software; * Analyzes priorities and defines the sequence for addressing incidents; * Determines hardware reallocation and upgrades for computers; * Performs routine server backups, providing copies on tapes and/or CDs, DVDs, or other media as directed by supervisor; * Administers and monitors user software (operating systems) and printers; * Administers and evaluates users' needs for software and/or hardware installation; * Performs maintenance activities for the corporate data communication network (cabling, active and passive network components) and telephony; * Monitors IT-related services performed by third parties; * Plans and executes tasks related to the support and hardware maintenance department; * Manages technical service requests using the company's designated system; * Controls original software and licenses; * Schedules software and equipment installations, as well as notebook and projector usage for training sessions; * Manages user accounts, email addresses, and groups; * Supports and provides assistance for the implementation and/or maintenance of tools and resources; * Controls equipment registration; * Performs preventive and corrective maintenance on IT equipment; * Assesses the need to replace or upgrade microcomputers; * Fixes defects in hardware or software equipment; * Reinstalls software; when necessary, reformats the microcomputer and reinstalls the operating system and other departmental software; * Replaces defective parts or exchanges equipment as required; * Performs computer network-related services; * Monitors cabling and crimping, conducts tests, and identifies locations for new installations; * Assembles and organizes patch panels and switches within racks; * Designs and implements projects related to the company’s telecommunications infrastructure (communication links and PBX support); * Designs, implements, and maintains the company’s computer network server infrastructure, including user management and enterprise data backup; * Coordinates maintenance of UPS systems in data centers (CPDs) and public service areas; * Executes tasks ensuring proper operation of equipment, cabling, network outlets, and guaranteeing optimal functioning of operating systems; * Monitors network response times to detect traffic issues, then locates and resolves them; * Plans activities to achieve optimal results; * Analyzes area performance indicators; * Prepares and evaluates reports, spreadsheets, and charts for the area, compiling data to assist preliminary managerial analysis; * Completes and issues internal departmental documents and requests according to established norms and criteria, forwarding them to relevant departments and personnel; * Maintains up-to-date administrative controls for the area of responsibility, conducting studies and performing surveys, analyses, scheduling, verifications, and calculations during administrative activities; * Provides customer and supplier support, resolving inquiries, providing information and guidance, or directing to appropriate contacts; * Performs activities and supports all subsystems within the area; * Administers services via the integrated system; * Disseminates information about policies and procedures to area professionals, ensuring compliance; * Operates vehicles used for work activities efficiently and safely; 2512110202491913116
Rua Gaspar Martins, 84 - Centro, Alegrete - RS, 97542-000, Brazil
Negotiable Salary
Indeed
1.(Brazil) Alegrete Plant - Operational Assistant - Offal Processing
We are offering a position for an operational assistant in the offal processing department. Minerva Foods is the leading exporter of beef in South America and also operates in the processed foods segment, selling its products to more than 100 countries. In addition to Brazil, Minerva Foods operates in Paraguay, Argentina, Uruguay, Colombia, and has specialized sheep processing plants in Australia. With our 46 industrial units, we offer healthy and nutritious products sold to customers worldwide through our 23 distribution centers and 17 international offices. **Responsibilities and duties** * Availability to work different shifts * Commitment and dedication **Requirements and qualifications** * High school diploma * Experience in the role will be a plus The leader in beef exports in South America, Minerva Foods is more than a global company—we are a community of professionals driven by the purpose of "creating connections between people, food, and nature." We operate in over 100 countries and have facilities in Brazil, Paraguay, Argentina, Uruguay, Colombia, and specialized sheep processing plants in Australia and Chile. With solid management and innovative strategies, we continuously target the most promising markets, modernizing our operations and delivering high-quality products. Our integrated logistics and geographic diversification ensure solutions that meet the strictest global demands. At Minerva Foods, sustainability is not just a commitment—it's part of our DNA. We adopt responsible practices that promote environmental preservation, animal welfare, and transparency throughout the production chain. Through robust traceability initiatives, we contribute to a more sustainable and transparent future. Our global impact is supported by 46 industrial units, 23 distribution centers, and 17 international offices. These pillars enable us to deliver healthy and nutritious products to customers around the world. If you share values such as Results Orientation, Commitment, Sustainability, Innovation, and Recognition, join our team. Here, you will find an environment that encourages excellence, promotes development, and creates positive impact for future generations.
Rua Gaspar Martins, 84 - Centro, Alegrete - RS, 97542-000, Brazil
Negotiable Salary
Indeed
Renner - Store Assistant (Temporary)
We are looking for a **Store Assistant** to join our super team at Renner Stores! The mission of the **Store Assistant** is to make the customer their top priority, both in sales and in the sales closing process, fully committed to exceeding their needs by providing effective solutions that surprise them and create a delightful experience. **Responsibilities and duties** * Delight customers during the sales process by attending and assisting them whenever necessary; * Assist customers throughout the purchase completion process; * Receive payments and perform cash register opening and closing; * Offer financial services such as credit cards and installment plans; * Handle exchange procedures; * Perform daily restocking and organization tasks in the department; * Assist in labeling prices and product codes in inventory; * Assist customers in fitting rooms, providing the best shopping experience; * Organize sales areas and display windows according to merchandising standards; * Encourage customers to share their feedback on service via the 'Encantômetro' upon leaving the store; * Provide general customer service. **Requirements and qualifications** * High school diploma completed; * Enjoy customer service; * Availability to work on weekends; * Interest in fashion; * Comfortable using digital tools. **Additional information** **And our benefits?** **For your health and well-being:** * Medical and hospital insurance plan with obstetrics coverage for all hierarchical levels, including all procedures listed by ANS (National Supplementary Health Agency – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching) free of charge for employees and dependents; * Dr. Be Gestante, supporting pregnant employees and dependents up to the 32nd week; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns developed to promote self-care, health, and well-being for employees and their families (Saúde em Dia, Oncological Support, Psychosocial Support and Guidance for victims of domestic violence). **To facilitate your daily life:** * Transportation allowance; * Restaurant partnerships; * Multibuy credit card; * Employee discount of up to 20% on product purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and routine:** * Balance methodology applied with leadership and teams to strengthen communication, recognition, well-being, and work style/tools. **Get to know our Ser (Renner S.A. Employees Association):** **Founded in 1986, Ser promotes and drives actions focused on social, cultural, and well-being development.** **Member employees have access to differentiated services, a discount club, and benefits from over 200 partner companies in education, health, food, leisure, and entertainment. Check out our main partnerships!** * Dental plan; * Life insurance; * Pharmacy discounts of up to 35%; * Pet care partnership; * Movie tickets and much more. **People with disabilities are welcome to apply for all our opportunities.** What excites you? More than just the largest fashion retailer in the country, we are an ecosystem where we create the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and enhance talents. Here, we foster a sense of belonging, respect diversity, and work in an environment where we care for each other. Our environmental and social awareness is present in every action, as we are clearly committed to our employees, customers, and suppliers. Together, we bring delight to over 600 stores across five Brazilian states, as well as Argentina and Uruguay. **If what excites you is the chance to learn, share, and teach; if what excites you is respect, diversity, and inclusion—your place is here.** **Join the team of 24,000 employees united to create delight alongside the brands Renner, Camicado, Youcom, Ashua, Repassa, and Realize.** **So, are you ready to create responsible fashion with us?** **\#WhatExcitesYouExcitesUs**
Rua Gaspar Martins, 84 - Centro, Alegrete - RS, 97542-000, Brazil
Negotiable Salary
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