Responsible Sales Associate

Description

Job Summary: Responsible for the sales process, including store opening/closing, cash management, staff supervision, and ensuring achievement of sales targets and customer loyalty. Key Highlights: 1. Responsible for the entire sales and store operation process 2. Opportunity to manage people in the absence of management 3. Sales through digital channels and genuine customer connections **MISSION** Responsible for the sales process. **KEY RESPONSIBILITIES** * Store opening and/or closing; * Responsible for cash opening and closing in the absence of the store manager; * Supervise in-store staff and report any discrepancies in conduct or interpersonal relations to management; achieve individual sales targets set by the company; * Always have differentiated sales plans on hand to support conversion; * Ensure average transaction value and items per transaction targets; * Foster customer loyalty by offering promotions and/or information about new collections; * Provide assertive service by conducting needs assessment and understanding customer requirements, matching the right product to the right customer; * Promote products by demonstrating CVBA—Characteristics, Advantages, Benefits, and Appeal; * Maintain organized inventory and store layout to facilitate item search during sales. * Responsible for the store in the absence of management. **FUNCTIONAL CHALLENGES:** Managing people in the absence of management. **QUALIFICATIONS AND COMPETENCIES:** * We seek sales associates engaged with our purpose of reducing environmental impact and supporting social responsibility, underpinned by the principle “Always evolve.” * Well-informed about new technologies and digital channel sales (WhatsApp, OTO, Instagram, and Omnichat); * Relaxed personality, passion for fashion, and no shyness in building genuine connections with our customers; * Strong sense of responsibility. * Prior experience in sales or customer service; * Completed high school education; Minimum Education Level: High School (Secondary Education)